Revive Financial Reviews 

1,653
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and supportive approach, often highlighting individuals who go above and beyond to help. People appreciate the excellent customer service, noting clear explanations and constant reassurance throughout their financial journey. This support significantly reduces stress and provides immense relief for many. The overall service is described as effective and life-changing, helping customers navigate challenging situations with ease. Reviewers frequently mention the process is simple, smooth, and well-explained, contributing to an easy and stress-free user experience. Many feel supported and guided, ultimately achieving financial stability and peace of mind.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Consumers find service to be positive, with many expressing gratitude for the help and support received,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Payment

People report ambiguous experiences with payment, with some consumers expressing relief and satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have thought about doing this for a long while but on the couple of occasions I’ve enquired (elsewhere) I’ve felt like I was being spoken down too. Not with Anette. She has been so lovely every inte... See more

Rated 5 out of 5 stars

My revive specialist is Baha she has been a hammer throughout my experience thus far . She carries her self with the highest level professionalism and no mucking around , she very clear and straig... See more

Rated 5 out of 5 stars

I had the good fortune to work with Kylie to help manage my debt agreement. Unfortunately, due to injury and illness, I was no longer in a position to meet my financial obligations. Through the many h... See more

Rated 5 out of 5 stars

I called Kylie at Revive and she was so empathetic and helpful. I was very impressed with her professionalism and kindness. Kylie always advised me clearly about the steps required and responded quic... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

We’ve been helping Australians take back control of their financial future since 2005. With a large range of debt solutions, a dedicated professional team, and market-leading digital tools and technology, we are paving the way in providing financial wellbeing for all Australians struggling with debt.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,653)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warranee has been the most beautiful…

Warranee has been the most beautiful person to interact with. I feel horrible about what I’m going through and she has made the anxious experience very manageable. Thank you so much Warrannee for everything.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

My revive specialist is Baha she has…

My revive specialist is Baha she has been a hammer throughout my experience thus far .
She carries her self with the highest level professionalism and no mucking around , she very clear and straight forward with everything that seemed confusing to me .
Again baha I appreciate your help mate .

Cheers Mick

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Revive Financial are Fantastic!

I called Kylie at Revive and she was so empathetic and helpful. I was very impressed with her professionalism and kindness. Kylie always advised me clearly about the steps required and responded quickly to my questions. Revive have lifted a heavy burden off my shoulders with grace.
Thank you Kylie and Revive - life-changing!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Less stress

Quick, easy & affordable for the amount of stress that’s just been taken off my plate. Ben was awesome & super helpful.
Thank you Revive

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Communication is zilch

Communication is zilch. Then if they can’t assist you , they leave you with accounts that are locked and repayments still coming out my account. Do not recommend. When I tried to enquire I just got an email saying your account is now closed. Left me in more of a mess than before I contacted them!

August 28, 2025
Unprompted review
Revive Financial logo

Reply from Revive Financial

Hi Peta

Thank you for sharing your feedback. We completely understand that this is a stressful time for you, and we are sorry to hear about the pressure you are feeling. Please know that our goal is always to provide solutions that give you some breathing space and help ease the immediate stress of dealing with creditors.

The option you selected is a fully digital, self-managed solution designed to keep costs very low. Due to its online nature, the process is carefully documented step by step, with important guidance throughout to make sure you understand exactly what to expect. It is very important to take the time to read through all of the documentation so that you are fully informed and confident about each stage.

While we will always put forward the best possible case for you, it is ultimately up to your creditors how they choose to respond. This is why the documentation explains both the benefits and the possible outcomes, so there are no surprises along the way.

We did try to reach you by phone yesterday to discuss your situation further but were not able to get through.

Please do not hesitate to contact us if you would like to talk it over - our team is here to guide you through your options and ensure you feel supported. Feel free to send us a message at info@revivefinancial.com.au if you have any further questions.

The Revive Financial Team

Rated 5 out of 5 stars

Thankyou Revive, 5 stars all around

Melody and the team have been great, with their friendly, honest and open welcome to the completion of the debt agreement, the process has been simple and has truly saved and changed my life for the better. Thankyou Revive.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Revive Financial was my last resort before…

Revive was my last resort before resulting to bankruptcy, no matter how many places I could find to consolidate my debt I would get declined. I was stressed on the brink of depression and being hounded by one credit card company for late payments every month, I needed help to juggle the repayments instead of stretching myself too thin.

Then I found Revive Financial and Allee helped me gather everything I needed and consolidate what I could into one easy payment that won’t leave me short of funds week to week. I’m no longer stressed and have a huge weight lifted off my shoulders and feeling so much lighter in the process.

I’m so glad that I found Revive to help me in our situation, after loss of second job due to new baby and the cost of living increasing. I cannot express how grateful I am to have found someone that could actually help me.

Thank you so much, you may think it’s little or no biggie on your end but to our family it has helped immensely.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Georgia

Georgia, she’s a superstar! Always responded answered to all my questions. Not just that, she’s even reassured me even though i was very stressed and worried! Thank you again Georgia, you have no idea how grateful i am to back on track with my financial.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Help me get back on track

I would like to thank Revive Finance for their great customer Service.They thoroughly outlined the process and maintained regular contact throughout the process.I would like to personally thank Mason as her service was above and beyond expectations.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional and courteous service and answered any question I had. It was a difficult situation I found myself in but Revival made the journey as easy as possible.”

  

  

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

It’s so easy! No more stress!

Huge thank you to Anette for making the process so easy and stress free. From day 1 I was walked through every step and felt listened to and understood about my situation. Now my agreement is in place and I can get back to living and no worried about my phone ringing every 2 minutes.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I would like to thank Revive Finance for their great customer Service and professionalism. They thoroughly outlined the process and maintained regular contact throughout the process.I would like to personally thank Sharon as her service was above and beyond expectations.

June 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look