I have been buying from Revo America for over ten Years. My oldest NVR was ten years old and going strong until the power adapter died. I decided to buy a newer model and the improvements are amaz... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just got my 6 camera system up and running. Had to go and buy a 50' length of cat 6 cable, as one of the supplied 100' cat 5 cables was non-functional, and I didn't want to wait for a replacement, a... See more
i have had system for a long time and it works fine. only ordered remote control to replace one that stopped working and can not get the new one to work came with no instructions or codes
REVO Shipping Dept. I have not received my order to date. I can see where the order was made and that it was shipped to my address but, I have not received the system w/8 extra cameras.... See more
Company details
Information provided by various external sources
REVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.
Contact info
850 Freeport PKWY SUITE 100, 75019, Coppell, United States
- (866) 625-7386
- account@revoamerica.com
- revoamerica.com
4.1
Great
571 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Cameras and awesome customer service!
After switching to a new internet provider, I had a problem of not being able to receive live views from my cameras. I have always loved my REVO Cameras and depend on them very much. I called customer service desperate for help in resolving this issue and was very lucky to have received the wonderful help of Luis with my problem. He was so kind and patient on the phone and walked me step by step through what to look for in my camera’s system and network settings. He gave me very helpful and important information and instructions on what to ask for should I need to contact my service provider, and also what lights on my device to look that show when all is functioning correctly. The time he spent getting my cameras back to full viewing with my mobile app, his patience, his kindness, his knowledge and most helpful information were a godsend to me! Thank you so much Luis, you are awesome! My wonderful REVO cameras are giving me great peace of mind again thanks to your help!
July 25, 2025
Unprompted review
I bought a REVO 4 Camera system years…
I bought a REVO 4 Camera system years ago..... Many years ago and it finally went down... AMAZING Considering it's outside in Texas Heat and Freezing winters!
I bought a new controller but couldn't physically setup the old cameras with the new controller. NOT THE PRODUCT'S fault! I'm 75 and thing ( Me) doesn't function like I used to. Manuel in Customer service was incredible as he anticipated my every request and had a RMA Issued and sent a prepaid call tag as we spoke! Took my order for a new system and I got it the next day . . . . Really is this 2025? ...... I unpacked, setup and celebrated as my friend (77) and I completely had everything up and running in a couple hours..... When I checked on my return with Monica . . . she had an email confirming my CC Credit by email as we talked. Don't think twice about doing business with REVO!!!
In a world that speaks every other language but English and can't even spell customer service, REVO is writing a new chapter in customer care......
What a Pleasure!
THE BEST CUSTOMER SERVICE I've had this Millennium !!!! Even the Music on hold was pleasant !!
June 16, 2025
Unprompted review
Great products
Great products and affordable prices.
Customer service is on point! Highly recommend.
January 2, 2025
Unprompted review
These cameras are crystal clear and…
These cameras are crystal clear and amazing
February 2, 2025
Unprompted review
tech support id horrible-none…
tech support id horrible-none existence. You call leave a vm or email and no return email or call
March 4, 2025
Unprompted review
Revo rating
We use these systems in several store locations. They work flawless no issues..customer service is great also if and when needed
March 24, 2025
Unprompted review
I am very satisfied with their products…
I am very satisfied with their products and service. Their tech supports were very fast responded.
March 5, 2025
Unprompted review
Refund that never come .
November 1, 2024
Excellent attention as always very welt
October 27, 2024
Cameras crash EXCESSIVELY
Revo has the AUDACITY to QUESTION my issues through Trust Pilot but NEVER RESPONDED DIRECTLY TO ME WITH MY ISSUES???? DON'T PLAY WITH ME REVO. I ALREADY DUMPED YOUR TRASHY SYSTEM IN THE TRASH WHERE IT BELONGS!!!!!
Cameras crash excessively. If someone walks by, the cameras go offline and then come back on. Someone drives by, the cameras go offline and then come back on. Sometimes they disconnect by themselves and start back up, but mainly, I have to unplug the system for a few seconds or the individual camera itself to reset it. I have sent messages through their app - no response, I've left voicemails - no response. I bought this system from fingerhut back in 2021 and have regretted my purchase ever since. I should have known if it came from fingerhut, it was the bottom of the barrel, cheapest system Revo ever made. For revo to make it right, refund my money I spent on this BS. I'm pretty sure it was less than $400 (my credit limit was only $400 at that time).
I'm pulling out my wired Swann system (hubby don't like the wires, and I don't care about the wires showing).
November 4, 2024
Unprompted review
This company is GreatBad 4K cam mics! Bad mics!!
This company is Great. Their 4 k camera Mics SUCK!!! Just sqeeks and chirps. My 4 mega pixel cams sound so much better!
September 11, 2024
Replaced cameras
The cameras arrived quickly with free shipping. They were well packaged and worked perfectly.
September 19, 2024
No need for review I received what I…
No need for review I received what I ordered, & in reasonable time
June 24, 2024
professional systems at no monthly fees!
After helping with a recent purchase for a mutual friend.
I got assistance from REVO tech support during the set up with his new DVR.
His best friend also wanted to purchase a system also.
I also been helping him to setup and wire his new system.
The tech support is fast, efficient and spot on.
April 17, 2024
They work great
May 28, 2024
very bad customer service
May 19, 2024
I think it’s a great product and five…
I think it’s a great product and five stars for your great technical support team
May 9, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.