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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making every interaction pleasant and productive. The products are frequently highlighted for their exceptional quality, stunning appearance, and wide range of choices, with many people expressing complete satisfaction with their purchases. The service is consistently described as excellent, with consumers appreciating the attention to detail, efficiency, and the seamless process from ordering to delivery. Delivery is often noted for being fast, on time, and handled by polite and helpful drivers, ensuring products arrive safely and as expected. However, some customers also noted an instance where a selected product was lost between order and delivery, resulting in the wrong item being initially delivered. Despite this, the company was excellent in remedying the situation, though it required the customer to make an additional trip to select a replacement.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as stunning, top-quality, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast delivery and helpful staff.... See more

Quality

Consumers consistently express satisfaction with the quality of products, describing them as stunning,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met Sam at a Home show and she was immediately helpful and provided great advice. On following up with her she not only provided great service but really quick recommendations and visualised it for us... See more

Company replied

Rated 5 out of 5 stars

We have used RF for several home and garden projects in recent years. I visited for some additional supplies today and as always Craig was super knowledgeable, friendly and professional. He helped loa... See more

Company replied

Rated 5 out of 5 stars

RF is a great company to buy from. It was a pleasure to deal with Craig, who went above and beyond at every turn. The attention to detail, and willingness to go the extra mile made the entire proces... See more

Company replied

Rated 5 out of 5 stars

Me and my husband visited RF paving after my dad got his garden flags from there. We went for the aged kandala grey porcelain flags and couldn’t be happier. We ordered the flags to come for a set dat... See more

Company replied


Company details

  1. Paving Materials Supplier
  2. Construction Material Wholesaler
  3. Landscaping Supply Store

Written by the company

RF Paving is a proud family run company, importing and distributing high-quality natural stone paving, porcelain tiles and many other landscaping products. We have a large range of sandstone and limestone paving along with a vast amount of porcelain paving in all different formats, specialising in the larger formats. We supply a range of stone pavers for your patio or driveway, including natural stone accessories such as stone cobbles and setts, stone steps, kerbstones, and stepping stones. We also have a complete and beautiful collection of interior wall and floor tiles, perfect for bathrooms and kitchens. Beyond our gorgeous and durable paving range, we are proud to offer a number of other excellent RF landscape products, including composite decking, stunning pergolas, a variety of garden furniture, outdoor fire pits and much more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

The best!!!

You won’t find quality or customer service like this anywhere else! We had our garden done earlier in the year and purchased Wals Bianco from here for our patio - an absolutely stunning porcelain tile which we complemented with Black Basalt (recommended by Amy). I visited again yesterday with my auntie and Amy was so so helpful and knowledgeable. Highly recommend. Thanks again!

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Been loads of places looking at slabs

Been loads of places looking at slabs . Contacted Craig who has gone above & beyond to help us find the right slab/ colour , just waiting on delivery now , but I must say very happy with everything & would definitely recommend to family & friends

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

I used this company for very first…

I used this company for very first time.
I spoke to a gentleman called tom.he was very helpful and give me some helpful information. I also raised some concerns on a delivery date that i was given online.
And said I would not be there on that day.
And got all of the products I ordered delivered the day before.
I will be using this company alot more.
Excellent service

July 10, 2024
Unprompted review
Rated 4 out of 5 stars

Nice tiles

Nice tiles, helpful staff. Two of the tiles at the bottom of the pile were broken.
Price was good

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Regular customer

I’ve been buying paving and products from these guys for years! Great sales team-Tom, Kieth and Craig are always ready to help and get you the right product for each customer. It’s also great how I can send customers over to the outdoor display and meet them there and have one of the team assist in giving out all the right information on paving types at an instant. Not forgetting in the background Amy, Jake and the other girl and the owners. Great family run business and great sales team!
Thanks James Da Vinci

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Hibiscus Landscapes

Great products,pricing & customer service.Would certainly recommend Rf ,they have a wide selection of paving & other landscaping products with friendly,knowledgeable staff on hand to help.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Delivery was very quick, very helpful when I've contacted them for anything refuarding grout and cleaning solutions. Very cheap too compared to other slabs we'd priced up and good quality slabs.

Thank you

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from professional staff

Great service from professional staff. Craig helped us sort the right tiles and matching edging bricks. Order went through and products held until we needed them. Delivery driver was excellent, left them as close as we could get to the work area. Quality of products and service first class.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

great start to finish

Craig was very easy to deal with via email about my requirements for the job, very good service and paving stones, delivery was great with delivery driver getting it as as near as he possibly could, will 100% be using in the future and would recommend to others.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Really lovely and helpful company

Really lovely and helpful company. They answered any queries i had with regards to porcelain tiles and grout. The delivery was great. The tiles were amazing quality and have made a huge difference to our garden. I also used their porcelain cleaner after winter and it made the job so much easier. Would certainly use them again.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

The company are very helpful and look after customers

The company are very helpful and well priced. They go the extra mile to help their customers. I bought some flags in September but never got round to laying them so I decided to get someone to do it months later. While going through the flags found a few broken. The company replaced them free of charge and went out of their way to match them up with the others. I would highly recommend them.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

We deal with Rf regularly these days…

We deal with Rf regularly these days buying all manner of supplies including, paving composite and other building materials.
Craig who is our main contact is extremely professional, always available to chat to if I have any questions and he has loads of knowledge about the products on offer. He has helped me out on a number of occasions and the products on offer always impress me. I look forward to our continued business relations.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience from RF paving

We have had a great experience from RF paving with every single person we have dealt including Amy, Craig & Tom. We ordered the camel buff porcelain tiles from them and they were helpful from the beginning; supplying a number of samples so we could view the variations in shade, sending plenty of pictures & offering reliable advice to assist in decision making. The team have been very responsive to emails etc throughout. The tiles were delivered promptly despite having to make adjustments to the delivery method and our landscapers are incredibly complimentary as to how they were packaged, as I don’t believe we have had a single chipped tile. The quality of the product is perfect and we are thrilled with our purchase as well as choosing RF paving as our suppliers. We thoroughly recommend the company to our friends and family.

April 19, 2024
Unprompted review

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