R&G Reviews 385

Dealing with the Team at R&G was first class, with a first class product. unfortunately i was knocked off my bike at the weekend and i will say the R&G Crash bobbins save my bike. Thanks to the design.
Brilliant Thank you all.

Great products and helpful customer service by phone. I ordered a brake lever guard from a 3rd party who supply R&G products. Sadly it didn’t fit correctly. The seller advised me to speak with R&G who have sent out a different bolt which should hopefully rectify the issue. Great service by phone and other R&G products I’ve owned have been great.

I contacted Scott in customer services, as I had a damaged bar end protector, to see if I could buy the nylon end cap, rather than having to buy a whole new set.
Scott was really helpful and sorted me out with replacements without fuss.....could have easily just said 'no sorry, you'll have to buy a new set', so was pleasantly surprised when they sent the parts I needed.
Definitely went above and beyond !
Many thanks.

Contacted RG Racing about a product seen on a U.S. suppliers website.

Chris supported me by doing the research to find the product code and availability.

First class service delivered in a non pushy manor.

This should be the benchmark of customer service for all industries !

Contacted R&G regarding a replacement part and they could not have been more helpful. Rob and Luke went above expectations for what was a small but crucial component which I had lost in storage. This level of care is rare and very much appreciated..

I bought R&G crash protectors for my Honda Grom. One set for the front fork bolt/nut and one set for the rear axle bolt/nut. I have to say I was appalled by the quality, or lack of it. These in my opinion should be around £15 a pair, not £40. Poorly made, poorly finished. They felt like cheap, nasty Chinese rubbish. As a long term biker I expected far more having seen the brand around for years.

Great customer support. I had an issue with a product and was contacted very quickly by a member of senior management at R&G and the issue was resolved quickly, satisfactorily and generously. I have no hesitation in recommending R&G for the quality of R&G products and their after-sales service

I've asked about item on site and got really fast response :)

Had a slight mishap regarding if items were shipped or not, the team got right on it and helped confirmed that everything had been delivered. Quality parts and really happy with the service.

I reached out to R&G after some toerag nicked one of my shiny endcaps from my heated grips. I love my bike and seeing poor Betty without shiny bits was heartbreaking. I didn't expect much, half thought I'd need to buy a full new set and would have to pay to wait 3 weeks by a company that makes me want to scream into my helmet.
Instead I got Simon and Liam-absolute motorcycle part sending unicorns. Not only did they send me a pair of lovely new end caps but they didn't charge! No fee, no drama and no more twitching from me everytime I saw poor Betty with a cap missing. if these guys were a band I'd wait hours to get tix. The end caps came next day as promised and I didn't have to sell a kidney on ebay. Cheers lads, sterling work and massive thanks from Marie (me) and Betty (CMX500)

Great customer service - thanks Scot and team!

Great experience buying from R&G , Great products and great prices, wouldn't hesitate in buying from them again, or recommending them.

been waiting nearly a month and still not received my order not good from R&G

Scott is incredibly helpful! I needed some new license plate lights for my tail tidy and he was able to get new ones shipped over in record time.

Excellent customer service!!

Bought Crash Protectors for BMW M1000 XR. I thought I had bought the wrong item, but Rob patiently explained it was the right item & that although the protectors wouldn't protect the winglets due to their protrusion, they would protect the engine & anything behind the protectors. They took 15 minutes to fit & look very discreet on the bike. Excellent after sales service, thanks Rob!

Bought this brought this for my Indian scout it was a little bit confused when I first got it because I wasn’t sure it would fit that well anyway spoke to customer services guy called Rob very very helpful guided me through what I needed to do and bingo, it’s all fitted nicely and looks great and also it’s going to protect my radiator. Highly recommended RG always deliver

I acquired a 'mean machine' recently (a mint-condition 2005 Buell XB12S, since you ask) and wanted some protection for it. I thought I may have a bit of a problem sorting stuff. In fact I did, until I found Rob and his mates at R&G racing via the inter-web thingy. Singularly helpful advice, bits identified and ordered, delivered to my door and on my bike with a matter of hours. And at a very fair price, too. Just the job for most likely all I will ever need. As I said at the time: 'this could be the start of a long and beautiful friendship'. Top stuff. Ta very much.

Purchased a tie-down hook to safely transport a new bike, and very pleased with its quality. Also fantastic customer service confirming dispatch and delivery in time for the planned bike’s collection day. Many thanks to Rob and the team at R&G!

Ordered various parts from this firm on the 19/05/25. Order came about a week later. One item was missing, but the email from the company said the total order had been delivered. Sent a number of emails explaining this to the company & no reply. I rang the company a few days later & after a bit of discussion they held their hands up that the item hadn't been sent. The guy I talked to assured me it would be sent that day & with me in a few days. I'm still waiting for the item !
Stay well clear of this company there customer aftercare is terrible.

I returned from a short ride to discover I'd lost one of my headlight protectors. An email to R & G customer services and they agreed to send me a replacement set free of charge with no arguement or hassle what so ever. Absolutely superb afer sales service. Can't thank you enough.