Very easy booking, collection and return. Very easy to drive and use a large van for someone used to driving a small car. This is because the van came fitted with a reverse camera and apple car pl... See more
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I've used RGM on multiple occasions now, it's so easy to hire from them, hassle free and quick processing, vans are always in fantastic condition and unlike most places you can leave your car there du... See more
I recently hired a large van with a tail lift for a house move from RGM. The staff are both friendly and really helpful.Looking around they obviously pride themselves in their business as all of the... See more
Company replied
Excellent easy to book process. Super helpful people and the van was in superb condition. Great value and just an honest decent bunch of people who made it a pleasure to hire from. Will most certain... See more
Company replied
Company details
Written by the company
Independent Truck & Van Hire company
Contact info
Bedford Road, Shefford, Bedfordshire, SG17 5NU, Shefford, United Kingdom
- 01462 50 60 70
- hire@rgmtruckandvan.co.uk
- rgmtruckandvan.co.uk
4.9
Excellent
179 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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5 stars all round
High quality vans, well maintained, friendly and professional staff, on site parking for your own vehicle. Over the years I have dealt with a number of different van hire companies and RGM are the best I have come across.
November 29, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Berry.
Thank you so much - what a wonderful review - we are delighted that you received a service as expected, thank you for taking the time to review your experience it is really appreciated.
We hope to see you soon.
Best wishes
Team RGM.
Amazing service and at very reasonable…
Amazing service and at very reasonable rates. We are becoming quite the regular customers now with all the children moving into their own homes. This time in particular I had only booked a day. It took us longer than anticipated and after just one call we had our rental time extended quickly and easily. Couldn’t recommend enough.
November 30, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Terri.
What a wonderful 5 Star review - thank you so much for taking the time to leave such great feedback.
We really do value our customers reviews.
We hope to see you again in the future.
Best wishes
Team RGM.
Excellent service
Easy online booking, excellent email communication, fabulous customer service. I hired a Luton van with a tail lift for a recent house move at a reasonable price.
Whilst I wouldn’t move again in a hurry, I would highly recommend RGM as a rental service.
November 21, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Finn.
Thank you very much for your lovely review of RGM Truck and Van hire. We are delighted that you received such a great hire experience.
We hope to see you again in the future (maybe not a house move lol)
Best wishes
Team RGM.
Thoroughly recommend
Excellent and efficient online booking system; very helpful phone contact; immaculate vehicle; slick handover on collection and return. What more can I say - very satisfied customer.
November 23, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Davies.
Thank you very much for taking the time to leave a 5 star review, we really appreciate your feedback. additionally we are delighted that you were satisfied with your hire experience with us.
Many thanks.
Team RGM.
Fab customer service
Fab customer service, reasonable pricing, nice clean well maintained van, easy booking procedure and quick return drop off. Secure yard to leave your own vehicle while using the van. Highly recommend
November 9, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Josie.
Thank you so much for your lovely review.
We really hope to see you in the future.
Best wishes
Team RGM.
Great rental business.
Easy parking, clean fleet, helpful staff, good rates, and easy to book and return.
November 8, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Chinery.
Thank you for your 5 star review, we are really pleased that you received the service you expected.
We hope to see you again in the future.
Best wishes
Team RGM.
Excellent customer service
Excellent customer service, great pricing and good clean vans, highly recommended👍
November 2, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Griffin.
Thank you so much for taking the time to leave a great review.
It is really appreciated.
We hope to see you again in the future.
Best wishes
Team RGM.
Rgm helped me out when I had to hand my…
Rgm helped me out when I had to hand my old van back then my new one got delayed by a few weeks. The whole team helped me out and nothing was too much trouble. Nothing but good words to say a brilliant local company.
September 23, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Chris.
Thank you for your lovely review, we are really happy that you received a great hire experience, we hope to see you again in the future.
Many thanks,
Team RGM.
Would 100% recommend
Would 100% recommend. The vans were clean and well maintained and the staff so helpful.
October 26, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Hotton.
Thank you so much for your lovely review - we really do appreciate you taking the time to leave valuable feedback.
We hope to see you again in the future.
Best wishes
Team RGM.
Easiest and most straightforward…
Easiest and most straightforward vehicle rental ever. Friendly and team and a great price. Definitely back in the near future!
October 19, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Ryall.
Thank you so much for taking the time to leave a review - we really do appreciate it and we hope to see you in the future.
Best wishes,
Team RGM.
Excellent service
Excellent service, second time of using and wouldn't go anywhere else. Great team of staff, friendly and very professional. Quick and efficient collection and return process. Fab selection of vehicles which are in great condition and always clean. Thankyou
September 28, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Lucy.
Thank you so much for the wonderful 5 star review.
We really appreciate you taking the time to leave your feedback.
We hope to see you in the future.
Best wishes
Team RGM.
One day van hire
Vehicle I was to hire had an issue, so was contacted to advise and upgraded to a bigger vehicle at obviously no extra charge. From start to finish the hire was very easy and professionally managed. Vehicle supplied was clean and in good condition.
September 21, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Allen.
Thank you very much for taking the time to leave this review - we really do appreciate it.
We hope to see you in the future.
All the best,
Team RGM.
Really friendly
Really friendly, accommodating and great prices. I have used RGM a couple of times now. We are lucky to have them nearby. I would highly recommend and will be using them again.
September 18, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Lomax.
Thank you very much for taking the time to leave such a lovely review.
We are delighted that you are so happy with your hire experience.
We hope to see you again.
Many thanks.
Team RGM.
Simple, good quality van hire.
Simple to book, plenty of new model vehicles in great condition and an easy check in/out process.
What more could you want?
September 18, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning James.
Thank you very much for your review, we really do appreciate it.
We are very pleased that you had a great hire experience with RGM.
We hope to see you in the future.
Best wishes
Ali
Excellent service
Excellent service. Second time we have used RGM and will definitely be using again. Value for money and friendly staff. Wide choice of vehicles. Can't ask for more.
September 17, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Karen.
Thank you very much for taking the time to leave a review. We are delighted that your returning hire was 5 star.
We hope to see you again in the future.
Best wishes
Team RGM.
Five star reliable company
Customer service Five star, this company is worth every penny!
After being let down my Enterprise on a booking we had in place for 3 months RGM was able to provide a van the same day and turn a very stressful situation into a pleasant one!
We will definitely be using again and cannot stress high enough if you want reliability on a booked rental this is the company you want to use!
Don’t waste your time on the bigger company’s, customer service means nothing to them.
Thanks again to a very friendly and pleasant team!
August 29, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Alexander.
Thank you so much for this wonderful 5 star service review.
We are delighted that we were able to help you out and that you managed to carry on with your plans.
We hope to see you in the future.
All the best,
Team RGM.
Excellent service
Excellent service - everything was so easy and reasonably priced. Van was superb and the complimentary house move pack was well needed.
August 24, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Brown.
Thank you very much for your 5 star review - we really do appreciate your time and feedback.
We hope to see you again.
Many thanks
Team RGM.
Ever time I use this company for…
Ever time I use this company for business or personal it’s been perfect.
Thank you
August 17, 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Lucas.
Thank you very much for taking the time to leave a 5 star review - we really do appreciate your time and feedback.
We hope to see you again soon.
Best wishes
Team RGM.
Excellent
From booking, collecting and returning the vehicle everything was super efficient. The staff were very pleasant and professional. You got the feeling of being a very valued customer not the sort of feeing you get when dealing with the bigger rental companies. For us the place is on the doorstep but I would happily travel from the bigger towns to hire from here. The vehicle was exactly what we needed at a reasonable price. We will be back again and will recommend this company to family and friends. A very big well done.
August 8, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Hirst.
Thank you very much for leaving us such a wonderful 5 star review.
We are delighted that you are so happy with your hire experience.
We hope to see you again in the future.
Many thanks again.
Team RGM
Great service
Great service. Easy booking, check in and out. Really helpful and understanding when I had an issue. Would defo use again. Thank you!
August 8, 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Kelly.
Thank you so much for your lovely review, it is really appreciated.
We hope to see you again in the future.
Best wishes
Ali
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