Richard Kendall Estate Agent Reviews 

1,112
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and willingness to go above and beyond. People frequently highlight the excellent communication, regular updates, and prompt responses, which contribute to a smooth and stress-free process. Reviewers often felt well-informed and supported throughout their journey. The service provided is consistently described as efficient and effective, with many consumers appreciating how the team makes complex processes easier. Customers value the proactive approach and the dedication of the staff, ensuring a positive and seamless user experience from start to finish.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, with many reviewers describing it as excellent and... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents for their helpfulness... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt communication and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Karen Marijewko at Richard Kendall Estate Agents. She kept us fully informed throughout the entire process and made everything feel smooth and stress free. Her professionalism a... See more

Company replied

Rated 5 out of 5 stars

Elizabeth Cooke has been the most helpful, professional and super communicator for Richard Kendall. She has gone above and beyond her role to help us navigate this long and winding journey of buying... See more

Company replied

Rated 5 out of 5 stars

We've used Richard Kendall to manage our rentals for many years now and we have always been more than happy with their approach to our properties and have loved the pro active way in which they've d... See more

Company replied

Rated 5 out of 5 stars

Elizabeth Cooke has been absolutely brilliant from the beginning right until the end of our journey. As first time buyers we did not have a good understanding of the process but Elizabeth explai... See more

Company replied


Company details

  1. Real Estate Agency
  2. Mortgage Broker
  3. Property Management Company
  4. Real Estate Auctioneer

Written by the company

We are a family run estate agent with over 55 years of experience in the Wakefield and Pontefract areas. Open 7 days a week, we offer expert support with selling, letting, buying and mortgages — all under one roof. With a focus on personal service, honest advice and local knowledge, we are proud to have helped thousands of people move home with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,112)

207 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchase from Richard Kendall’s

Big thanks to Emily Dunbar at Richard Kendall’s Wakefield. They were handling my purchase and Emily was always proactive, timely and efficient. I always felt I knew where I was in the process.

March 27, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Emily kept you well informed and supported throughout your purchase. Being proactive and keeping everything moving is so important, so it is great to know you always felt up to date.

We will be sure to pass your lovely comments on to Emily and the Wakefield team.

Wishing you all the very best in your new home.

Rated 5 out of 5 stars

Karen Marijewko was more than helpful…

Karen Marijewko was more than helpful throughout the full process ensuring a smooth sale , thank you very much

March 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Karen supported you so well and helped ensure a smooth sale from start to finish.

We will be sure to pass your thanks on to her.

Thank you again for choosing Richard Kendall.

Rated 5 out of 5 stars

First class service

First class service. The staff are excellent and really go above and beyond to help guide you through to completion. Shireen and Catherine supported us as first time buyers and made the lengthy process to completion so easy in terms of keeping us updated every step of the way! Would highly recommend. Thanks Ladies

March 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Shireen and Catherine supported you so well as first-time buyers and helped make the journey to completion feel much easier. Keeping you updated every step of the way is so important, so it is great to know this made a difference.

Your recommendation means a great deal to us and we will be sure to pass your kind words on to them both.

Wishing you lots of happiness in your new home.

Rated 5 out of 5 stars

Outstanding

A huge thank you to Karen Marijewko for helping us navigate our house sale! Karen was incredibly professional and attentive throughout. We particularly appreciated the weekly updates- knowing exactly where we stood every week gave us real peace of mind. If you're looking for an agent who is reliable and communicative, look no further than Karen.

March 6, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Karen supported you so well throughout your sale and that her regular updates gave you real peace of mind. Keeping you fully informed every step of the way is so important.

It is lovely to know you found her professional, attentive and reliable, and we will be sure to pass your kind words on to Karen.

Thank you again for choosing Richard Kendall.

Rated 5 out of 5 stars

Thank you

Donna and Joanne have been a pleasure to have as my estate agents. They have been on it none stop to ensure the sale of my property and get me and my family moved into our new home. Really can’t thank them enough for all the work they have done, they really went above and beyond.

March 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that Donna and Joanne supported you so well and worked tirelessly to get everything over the line for you and your family.

Going above and beyond is exactly what we aim for, so it is wonderful to know you felt that level of care and dedication.

We will be sure to pass your kind words on to them both.

Wishing you and your family lots of happiness in your new home.

Rated 5 out of 5 stars

Sold by Richard Kendal Wakefield

Well my house was sold by Richard Kendal, and Elizabeth Cooke was my main contact all the way to the end, her updates were every week, professional, polite and enthusiastic for the completion as much as me, thankyou very much and would always recommend Richard Kendal Wakefield.

March 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review. We are delighted to hear that Elizabeth supported you so well throughout your sale and kept you updated every week. Her enthusiasm and dedication right through to completion clearly made a real difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Elizabeth and the Wakefield team. Thank you again for choosing Richard Kendall.

Rated 4 out of 5 stars

Kind and helpful

Ive mostly dealt with Kelly, she has been helpful, kind and professional. Overall the service provided has been good and smooth. Only downside is having to chase them up for things a few times such as info to send rent to.

March 25, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you for your review and for your honest feedback.

We are really pleased to hear that Kelly has been helpful, kind and professional, and that overall you found the process smooth. We will be sure to pass your kind comments on to her.

We also appreciate your feedback regarding communication, as this is something we are always looking to improve.

Thank you again for choosing Richard Kendall and we wish you all the very best moving forward.

Rated 5 out of 5 stars

House purchase

House purchase, with Elizabeth Cooke. Liz couldn't have been more helpful throughout the process, she was prompt in responding to any question or concerns, and proactive in everything she did! I'm so glad she was the individual dealing with my purchase as I couldn't have asked for better!

March 23, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that Liz supported you so well throughout your purchase and that her proactive approach made a real difference. Responding quickly and staying one step ahead is so important, so it is wonderful to know you felt fully supported.

We will be sure to pass your kind words on to Liz.

Wishing you every happiness in your new home.

Rated 5 out of 5 stars

Highly recommend they were very…

Highly recommend they were very informative weekly chats to keep us updated (gonna miss our weekly chats with Miranda) they are super helpful and do give good recommendations for trades men etc

March 13, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review. We are really pleased to hear you felt well informed throughout and enjoyed the weekly updates. We are sure Miranda will miss those chats too. It is great to know you found the team helpful and that our recommendations were useful along the way.

Your recommendation means a great deal to us and we will be sure to pass your kind words on to Miranda.

Wishing you all the very best in your new home.

Rated 4 out of 5 stars

As a first-time homebuyer

As a first-time homebuyer, I had a lot of questions, and Miranda (Normanton) was the perfect guide. She was always professional and kept me informed every step of the way. Her constant support made what could have been a stressful process feel seamless

March 5, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Miranda was able to support you so well throughout your first home purchase. Buying your first home can feel overwhelming, so it is wonderful to know she kept you informed and helped make the whole process feel smooth.

We will be sure to pass your lovely comments on to Miranda and the team in Normanton.

Wishing you every happiness in your new home.

Rated 5 out of 5 stars

Great Service - again!

We've bought and sold a number of properties over a long period of time and each time we've used Richard Kendall. The service we receive, especially from Liz Cooke, who has handled most of our dealings has always been 'five star'. Liz is 'on it' and always goes the extra mile to help us, I cannot recommend Liz enough. Great service, as always.

March 6, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years.

We are delighted to hear that you have consistently received five star service, and that Liz has looked after you so well each time. Her dedication and willingness to go the extra mile for our clients is something we are very proud of.

Your recommendation means a great deal to us and we will be sure to pass your kind words on to Liz.

Thank you again for choosing Richard Kendall.

Rated 5 out of 5 stars

Emily Dunbar was the selling agent for…

Emily Dunbar was the selling agent for the property we purchased. We found her to be friendly and helpful at all times, and efficiently followed up all queries.

February 27, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Emily was friendly, helpful and efficient throughout your purchase. Making sure queries are followed up quickly and keeping everything moving is so important during the process.

We will be sure to pass your lovely comments on to Emily.

Wishing you lots of happiness in your new home.

Rated 4 out of 5 stars

We dealt with Karen Marijewko at…

We dealt with Karen Marijewko at Kendalls who was acting on behalf of our seller. Karen was very helpful, efficient and available and always communicated with responses promptly. Karen was great in facilitating information between ourselves and our seller and arranging viewings. A very helpful experience all round.

February 27, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Karen was helpful, efficient and kept communication flowing smoothly throughout the process. Facilitating information between all parties and arranging viewings promptly is so important when progressing a purchase.

We will be sure to pass your lovely comments on to Karen.

Wishing you all the very best in your new home.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Needed a rental as we had sold our house and hadn’t found a new one! Everything was explained clearly by Alice and organised swiftly. Very professional. Would absolutely recommend Richard Kendall Horbury.

March 2, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

We are really pleased to hear that Alice was able to help you secure a rental quickly and explain everything clearly during what can often be a busy time between moves.

It is great to know you found the process smooth and professional, and your recommendation means a great deal to us.

We will be sure to pass your kind words on to Alice and the team in Horbury.

Wishing you all the very best while you search for your next home.

Rated 5 out of 5 stars

had the absolute pleasure of working…

had the absolute pleasure of working with Karen Marijewko, and I can honestly say it was the best real estate experience I've ever had. Karen is incredibly dedicated, attentive, and goes above and beyond to ensure everything runs smoothly. Her expertise, professionalism, and genuine care made the entire process not only seamless but also enjoyable. She was always available to answer questions, provide guidance, and offer support whenever needed. I truly felt supported and understood throughout the entire journey. I would wholeheartedly recommend Karen to anyone looking for a knowledgeable, trustworthy, and exceptionally helpful real estate agent. Working with her was an absolute joy!

March 3, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for such a wonderful and thoughtful review. We are absolutely delighted to hear about your experience with Karen. Her dedication, professionalism and genuine care for our clients are qualities we are very proud of, and it is lovely to know she made the whole process feel smooth and enjoyable for you. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen. Thank you again for choosing Richard Kendall.

Rated 5 out of 5 stars

Richard Kendall - Excellent Service

Elizabeth Cooke was highly supportive throughout the process, providing regular updates, and being readily available to answer any questions I had.

I would highly recommend Richard Kendall and Elizabeth!

February 27, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Elizabeth supported you so well throughout the process and kept you regularly updated. Being available to answer questions and offer reassurance is so important during a move. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Elizabeth. Thank you again for choosing Richard Kendall.

Rated 5 out of 5 stars

Bought a house through Richard…

Bought a house through Richard Kendall’s and Karen was looking after the case - provided weekly updates and got things moving really quickly - a million times better than Purplebricks who I foolishly used on my own sale

February 27, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your honest and positive review. We are delighted to hear that Karen kept you fully updated and helped move things along quickly throughout your purchase. Regular communication and proactive support really do make all the difference. Wishing you every happiness in your new home.

Rated 5 out of 5 stars

Lucy was great throughout the start to…

Lucy was great throughout the start to finish process of our purchase.
Considering it turned out to be more complex than originally thought, she was so persistent in the getting the purchase completed as quick as she could within her powers.
She was great at communication with the legal teams and never gave up and got us the best outcome ever...... our forever home.

Thanks again
The Parkers

February 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review, The Parkers. We are delighted to hear that Lucy supported you so well from start to finish, especially when the purchase became more complex than first expected. Her persistence and clear communication with the legal teams clearly made a real difference. Helping you secure your forever home is exactly what we strive for, and it is wonderful to know Lucy played such an important part in that journey.
We will be sure to pass your kind words on to her. Wishing you many happy years in your new home.

Rated 5 out of 5 stars

Sell of property

Just sold my dad’s house with Richard Kendall and had an excellent service from start to finish. Karen Marijewko from the Wakefield office guided us through the process and was extremely professional and helpful throughout. Would highly recommend!

February 28, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review. We are really pleased to hear that you received excellent service from start to finish and that Karen supported you so well throughout the sale of your dad’s house. We understand how important it is to feel guided and reassured during the process. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Karen. Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Great experience

We dealt with Shireen and Catherine at the Wakefield office for our house sale and they were fantastic from start to finish, even when the first sale fell through. They were available to speak to whenever we needed and ensured we were up to date with what was going on.

February 20, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that Shireen and Catherine supported you so well throughout your sale, especially after the first one fell through. Staying in touch and keeping you fully updated is so important, and it is great to know they were always there when you needed them.

We will be sure to pass your kind words on to them both.

Wishing you all the very best in your new home.

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