Richmond Motor Group - Hyundai Bognor Regis Reviews 

523
TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... See more

Company replied

Rated 5 out of 5 stars

Very supportive and helpful. Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother. Would highly recommend Richmond Hyundai. Excellent s... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the ca... See more

Company replied

Rated 5 out of 5 stars

We purchased a pre owned Hyundai Tucson at Richmond in Bognor Regis. The whole process from start to finish has been excellent. Richmond staff (Maz and Brook in sales and Cam in service) were s... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

1,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Our whole experience of buying a car from the Richmond Motor Group was excellent. Beth was extremely knowledgeable and very helpful at every step of the way. Highly recommend.

April 13, 2025
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Mark, thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We are proud of our commitment to providing exceptional customer service and are delighted that Beth was able to assist you. Kind regards, Cameron

Rated 5 out of 5 stars

Great

Great, professional service from knowledgeable sales executive Maz Miah.

April 12, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good afternoon Brian, we appreciate your kind words about the service you received. We're glad you found our sales executive knowledgeable and professional. We strive to provide excellent customer experiences. Kind regards, Cameron

Rated 5 out of 5 stars

Excellent Customer Experince

We dealt with Maz from first seeing the vehicle to collection.He was excellent throughout this experience, very knowledgeable, informative and helpful

April 7, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Kevin. We're thrilled to hear about your positive experience with Maz. It's wonderful to know that he provided you with knowledgeable, informative, and helpful service throughout your journey. We appreciate you taking the time to share your feedback. many thanks, Laurence.

Rated 5 out of 5 stars

Fabulous experience!

Have today collected our second car purchased from Richmonds and Adam Saunders has been very helpful with everything. We definitely recommend Richmonds and Adam! Thanks Adam!

April 5, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Sally. Thank you for your kind words and 5-star rating! We are thrilled to hear you had another positive experience with our team. We appreciate your feedback and are glad you found our service met your expectations. Many thanks, Laurence.

Rated 5 out of 5 stars

Hyundai Kona

Collected car from Maz and was a comfortable and easy process throughout, would highly recommend him and the company

April 5, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi James. Thank you for your kind words and 5-star rating! We're delighted to hear that you had a positive experience and found the process comfortable and easy. We appreciate your recommendation and look forward to assisting you again in the future. Many thanks, Laurence.

Rated 5 out of 5 stars

Maz was very friendly and profesional

Maz was very friendly and profesional, made purchasing my new car very enjoyable, would recommend!

April 3, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Lorraine. We're thrilled to hear you had such a positive experience! It's wonderful to know you found the process enjoyable and that you were impressed with the professionalism and friendliness of our team. We appreciate your kind words and recommendation. Many thanks, Laurence.

Rated 5 out of 5 stars

Great customer service from Maz just…

Great customer service from Maz just picked up my new car

April 3, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Katarzyna, thank you for your wonderful review! We're delighted to hear that you had a positive experience and are enjoying your new car. We appreciate your kind words about our team member. Kind regards, Cameron

Rated 5 out of 5 stars

Adam Saunders was great!

Adam Saunders was great! He found my ideal car and made the whole process of purchasing it as easy as possible. I thoroughly recommend Richmond Motor Group!

April 2, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Elizabeth, thank you for your kind words. We're thrilled to hear that you had a positive experience with Adam and that he was able to help you find the perfect car. We strive to make the car buying process as smooth and enjoyable as possible for our customers. Kind regards, Cameron

Rated 5 out of 5 stars

Maz was absolutely fantastic

Maz was absolutely fantastic, he made the experience really enjoyable. I couldn’t recommend him enough.

April 2, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear you had a fantastic experience with Maz! It's wonderful to know he made your experience enjoyable. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Adam Saunders at the Bognor Hyundai…

Adam Saunders at the Bognor Hyundai dealership dealt with my sale professionally and empathetically, with the interest of me and family in mind. The process went smoothly considering the speed that we needed a replacement car. Thank you again for the service and I would recommended Adam and Bognor branch to family and friends.

March 24, 2025
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your kind words and positive review. We're delighted to hear that you had a smooth and positive experience purchasing your new car. We appreciate your kind words about Adam's professionalism and empathy, and we're glad he was able to help you find the perfect replacement car for your family. We strive to provide excellent customer service, and we're thrilled that you would recommend our Bognor branch to your family and friends.

Rated 5 out of 5 stars

Hyundai Bognor Richmond Cars

Adam was extremely helpful and professional throughout the purchase. I can’t recommend him and Richmond Cars enough.

March 29, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Teresa, we're thrilled to hear about your positive experience with Adam and our team. We strive to provide exceptional customer service and appreciate your kind words. Kind regards, Cameron

Rated 4 out of 5 stars

The right sales approach

We were looking for a petrol hybrid vehicle and the response we received from your Sales executive Finley McKellar was great. He took us through the available options which met our budget constraints and he was extremely helpful and addressed all of our concerns and requirements in a very professional manner.

March 24, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Tom, thank you for taking the time to share your positive experience. We're delighted to hear that you found Finley McKellar to be so helpful and informative. His dedication to providing excellent customer service is a testament to our commitment to exceeding customer expectations. We value your feedback and will share it with Finley. Kind regards, Cameron

Rated 5 out of 5 stars

Louis Alabaster

Louis was very helpful from start to finish
Definitely buy from him again

March 28, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi John. We're thrilled to hear you had such a positive experience! It's wonderful to know that Louis provided excellent service. We appreciate your kind words and look forward to serving you again in the future. Many thanks, Laurence.

Rated 5 out of 5 stars

It was a pleasure being sold a car by…

It was a pleasure being sold a car by Maz. We got the car we wanted and needed. He listens and explains every detail eloquently.

March 27, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning, we're so glad to hear you had a positive experience with Maz. We strive to provide excellent customer service and are happy to know that Maz was able to help you find the perfect car. Kind regards, Cameron

Rated 5 out of 5 stars

Excellent experience buying our new car…

Excellent experience buying our new car from Maz at Hyundai!! Thank you 5 stars!!

March 27, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Amy, we're thrilled to hear about your positive experience! We appreciate your kind words about Maz and are glad you're happy with your new car. Kind regards, Cameron

Rated 5 out of 5 stars

We recently collected our new car and…


We recently collected our new car and can honestly say the help we have had from Maz was exceptional. we have had a great experience from choosing the car, to regular updates about the delivery and also after collection. any issues along the way, maz has always been willing to help and answer any questions we had!
we will be back in to see you again maz for sure!
thankyou
Calley and Lee Jones
⭐️⭐️⭐️⭐️⭐️

March 13, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning Calley,we are thrilled to hear about your positive experience with Maz. It's wonderful to know that you received exceptional help throughout the entire process, from choosing your new car to receiving regular updates and even after collection. We appreciate your kind words and are delighted that Maz was able to provide you with the support and answers you needed. We look forward to welcoming you back in the future. Kind regards, Cameron

Rated 5 out of 5 stars

My sales assistant was Absolutely…

My sales assistant was Absolutely brilliant from start to finish!!!
Thankyou Adam

March 24, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good afternoon, we're so glad to hear you had a positive experience with our sales assistant. We appreciate your kind words and will share your feedback with the team. Kind regards, Cameron

Rated 5 out of 5 stars

Great service

Great service, smooth from making first contact to picking up the car - thanks Adam

March 21, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Nina. Thank you for your kind words! We're delighted to hear that you had a positive experience and appreciate you taking the time to share your feedback. We hope you enjoy many happy miles in your new car. Many thanks, Laurence.

Rated 5 out of 5 stars

Great service

Adam was very helpful, friendly and patient.

March 19, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good afternoon Chloe, we're so glad to hear that you had a positive experience. We appreciate your kind words about Adam. Kind regards, Cameron

Rated 5 out of 5 stars

Exceptional customer service

Maz has been great from start to finish. Originally I only wanted to test drive a kona with a view to buy a used car else where. After driving the car I wanted to buy a car from Maz because the experience was great and the total opposite of what I’ve experienced elsewhere. Fortunately a suitable car was in stock in their southampton location and he arranged to have it brought over. It was easy to agree the purchase and would definitely recommend buying from the dealership. We will be back in the future

March 17, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are thrilled to hear about your positive experience with Maz. It's wonderful to know that you found the entire process, from the initial test drive to the final purchase, to be enjoyable and stress-free. We understand that buying a car can be a daunting task, and we strive to make the process as smooth and pleasant as possible for our customers. We are particularly pleased that you felt Maz's approach was a refreshing change from your past experiences. We are grateful for your kind words and recommendation, and we look forward to welcoming you back in the future.

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