Richmond Motor Group - Hyundai Bognor Regis Reviews 

524
TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... See more

Company replied

Rated 5 out of 5 stars

Very supportive and helpful. Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother. Would highly recommend Richmond Hyundai. Excellent s... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the ca... See more

Company replied

Rated 5 out of 5 stars

We purchased a pre owned Hyundai Tucson at Richmond in Bognor Regis. The whole process from start to finish has been excellent. Richmond staff (Maz and Brook in sales and Cam in service) were s... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

524 reviews

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4.8

All reviews

(524)

1,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Wills customer service has guaranteed that I will remain a customer at Hyundai!
Very professional and helpful.

September 3, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're thrilled to hear that our team provided such professional and helpful service, ensuring your continued satisfaction with us!

Rated 5 out of 5 stars

Helpful and efficient service.

Helpful and efficient service.

September 1, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so glad to hear that our service was helpful and efficient for you. We appreciate your positive feedback!

Rated 5 out of 5 stars

excellent service from Maz

I have received an excellent service from Maz from the time I walked in the door. Made to feel comfortable as a woman buying a car and very approachable/knowledgeable. Communication was excellent and will definitely be recommending buying a car from Maz . Thank you !

August 29, 2026
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback! We're so pleased to hear that our team provided excellent service, making you feel comfortable and well-informed throughout your car buying experience. We're delighted you'll be recommending us!

Rated 5 out of 5 stars

Very supportive and helpful.

Very supportive and helpful.
Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother.
Would highly recommend Richmond Hyundai.
Excellent service from our sales executive Will Gough.

August 28, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear about your positive experience! It's wonderful to know our team made the buying process easy and that nothing was too much trouble. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been…

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring. Took me through every step, kept me in the loop, felt like nothing was too much troubled. Thank you Maz. I’ll definitely be back at the end of my lease to shop from you again.

August 28, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are absolutely delighted to hear about your exceptional experience from the start of your journey to the handover of your new vehicle. It's wonderful to know that our team member was brilliant, knowledgeable, and caring, guiding you through every step. We truly appreciate your kind words and look forward to welcoming you back for your next lease!

Rated 5 out of 5 stars

Very relaxed approach in a good way Maz…

Very relaxed approach in a good way Maz Miah has a good depth of knowledge and answered questions with expertise
I would deal with him again

August 22, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your fantastic review and five-star rating! We're so pleased to hear that you had a positive experience and found our team member to be knowledgeable and helpful. We appreciate your kind words.

Rated 5 out of 5 stars

Keng was very nice and explained…

Keng was very nice and explained everything and was so helpful and would highly recommend seeing him at the Hyundai branch Bognor.
Such a nice guy.
Cheers Keng

August 20, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear you had such a positive experience and found our team member to be so helpful and informative. Thank you for your kind recommendation!

Rated 1 out of 5 stars

We purchased a Tuscon in Dec 2025.

We purchased a Tuscon in Dec 2025.
It was a PX, the exchange was late in the afternoon prior to closing as we had to travel some distance from the Cotswolds.
The staff were pleasant and it seemed a nice experience.
As we drove off thr forecourt the plastic trim housed around the internal mirror dropped off onto my lap. We returned to the showroom a little shocked and the Manager spent 20 mins refitting it, at that we drove home. Over the next several months the trim fell of several times it was a real nuisance. Eventually I went to the local dealership for them to look at, they said it wasn't under warranty but to buy a new trim. I did so but it fell off again. After returning the technician sad it was a new screen not fitted by Hyundai so the brackets must be in the wrong location on the glass. I was discussed that Hyundai Bognor sold me a car which they must have know had a fault as the item was such a poor fit and would have fallen off in their care at keast when valleting the car.
I wrote the Bognor dealership and they replied saying I should complain to their official site. I did this several weeks ago but no reply, when after sending mails afterwards to ask why there had been no response still no reply. Very poor after sales, never buy from them again. Can't see how they got this high review, makes you wonder!!!

August 19, 2026
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Graham,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Rated 5 out of 5 stars

It was a pleasure dealing with Will

It was a pleasure dealing with Will, my salesman

August 19, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so glad to hear you had a pleasant experience with our team. Thank you for your kind words and this wonderful five-star rating!

Rated 5 out of 5 stars

Fantastic experience at Hyundai Bognor…

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the car was perfectly prepped. Bob was also great and really helpful throughout. Highly recommend this team!

August 14, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your car buying experience was fantastic and that our team members were brilliant, highly attentive, and very helpful throughout.

Rated 5 out of 5 stars

Amazing expierence at Richmond

Went into Richmond Hyundai after my previous car died dramatically (not a Hyundai) and Will instantly made me feel at ease, explained which cars were available and gave useful information to make my decision. He made the whole process of ordering my new car very easy. Would highly recommend Will and Richmond

August 9, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your positive experience! It's wonderful that our team made you feel at ease and made the process of ordering your new car very easy. Thank you for your kind words and high recommendation!

Rated 5 out of 5 stars

Excellent customer service

Excellent service and customer experience with Maz Miah, who was very professional, knowledgeable and a very good communicator.
I highly recommend Hyundai Bognor for car sales and service.

August 8, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're delighted to hear you had such an excellent experience with our team! It's wonderful to know that you found our service professional, knowledgeable, and communicative. We truly appreciate your high recommendation.

Rated 5 out of 5 stars

Maz Miah was excellent once again in…

Maz Miah was excellent once again in helping us with our car purchase. Thank you for making the experience a delight and we will be in contact again in the future.

August 3, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so happy to hear that our team member was excellent in assisting with your car purchase. It's wonderful that we could make the experience a delight for you. Thank you for your kind words!

Rated 5 out of 5 stars

Hyundai Tucson…

We purchased a pre owned Hyundai Tucson at Richmond in Bognor Regis.

The whole process from start to finish has been excellent. Richmond staff (Maz and Brook in sales and Cam in service) were so helpful snd accommodating.
I absolutely love the Tucson and am now considering a Kona to go with it.

Thank you

July 24, 2026
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so happy to hear that your experience purchasing a pre-owned vehicle was excellent from start to finish. We truly appreciate your kind words about our team and are delighted you love your new car. We look forward to assisting you with a Kona!

Rated 5 out of 5 stars

Amazing service from Maz Miah

Amazing service from Maz Miah, would highly recommend.

July 11, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating! We're so pleased to hear about the amazing service you received from our team member. We'll be sure to pass on your kind words.

Rated 5 out of 5 stars

Fantastic service from Maz Miah

Fantastic service from Maz Miah, when buying a new car. Thank you Maz for making it a pleasant, easy experience.

July 11, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that buying your new car was a pleasant and easy experience! We appreciate your kind words about our service.

Rated 5 out of 5 stars

Maz Miah was our sales executive and…

Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily something I would say when I’ve bought previous cars from other dealers!!. Thanks Maz

July 9, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear about your excellent experience and that you found the process stress-free and enjoyable. It's wonderful to know that our team provided such knowledgeable and attentive service for your second purchase.

Rated 5 out of 5 stars

Maz Miah made the whole experience easy…

Maz Miah made the whole experience easy from start to finish. He was extremely helpful and friendly

July 9, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your fantastic review and five-star rating! We are delighted to hear that our team made your experience easy from start to finish.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Outstanding service from Maz Miah. Friendly, honest, and professional throughout the whole process. Collecting my car today was an absolute pleasure. Highly recommend to anyone looking for a hassle-free experience. Thank you!

July 8, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're delighted to hear that our team provided outstanding, friendly, honest, and professional service throughout your experience, making collecting your car an absolute pleasure.

Rated 5 out of 5 stars

What a fabulous member of the Richmond…

What a fabulous member of the Richmond Motor Group team Maz Miah, your easy character made the car purchase very easy thank you.

July 3, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that your car purchase was easy! We appreciate your kind words about our team member's character.

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