Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily so... See more
Company replied
Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily so... See more
Company replied
Choosing a new family car is always difficult but Richmond were patient and really helpful with all our options. Quick to respond to questions and support choices. Maz was friendly and good with the c... See more
Company replied
We dealt with Maz Miah who pulled out all the stops to assist us with our purchase. We have purchased a car with him previously and he always tries his hardest to resolve any issues or and answer a... See more
Company replied
Fantastic service from Maz Miah, when buying a new car. Thank you Maz for making it a pleasant, easy experience.
Company replied
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service from Maz Miah, would highly recommend.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Fantastic service from Maz Miah, when buying a new car. Thank you Maz for making it a pleasant, easy experience.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily something I would say when I’ve bought previous cars from other dealers!!. Thanks Maz

Reply from Richmond Motor Group - Hyundai Bognor Regis
Maz Miah made the whole experience easy from start to finish. He was extremely helpful and friendly

Reply from Richmond Motor Group - Hyundai Bognor Regis
⭐⭐⭐⭐⭐
Outstanding service from Maz Miah. Friendly, honest, and professional throughout the whole process. Collecting my car today was an absolute pleasure. Highly recommend to anyone looking for a hassle-free experience. Thank you!

Reply from Richmond Motor Group - Hyundai Bognor Regis
What a fabulous member of the Richmond Motor Group team Maz Miah, your easy character made the car purchase very easy thank you.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Maz was one of the best car salesman i have had the great pleasure to deal with , totally open and honest made me feel very at ease making very big decisions for me and my family moving forward, Thanks Maz

Reply from Richmond Motor Group - Hyundai Bognor Regis
I have had the pleasure of meeting Maz at Richmond Hyundai Bognor Regis from start to finish he has been helpful, professional and extremely knowledgeable he put me at ease straight away with his friendly manner and nothing was too much trouble, will definitely recommend to family and friends! Excellent service throughout!!

Reply from Richmond Motor Group - Hyundai Bognor Regis
Having brought my car in September 2025 I was informed by the salesman when picking it up that the the spare key had not been sent over with the car from the Southampton dealership. I was assured that this would be chased and I would receive a call to collect it from Bognor Regis dealership when it arrived. Having chased several times and being assured by the salesman he was chasing this also I heard nothing further.
I took my car in for a service on 22 June and raised this issue again. I was assured this would be chased and I would receive an update. A week later I still have had no update but I did receive a voicemail asking me to complete a review in relation to my service!
When buying the car the staff could not be more helpful but post purchase the customer service is very poor. Having dealt previously with a different Hyundai dealership where the customer service was excellent I'm very disappointed as to how poor it is at the Bognor Regis dealership.
When buying my car I recommended them to a work colleague who then bought a car from them. He also was promised a spare key which he has never received either. I won't be recommending them to anyone else.
If anything goes wrong with the key I have I won't be able to drive my car which having spent decent money on a new car is totally unacceptable.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Choosing a new family car is always difficult but Richmond were patient and really helpful with all our options. Quick to respond to questions and support choices. Maz was friendly and good with the childrens excitement.

Reply from Richmond Motor Group - Hyundai Bognor Regis
We have just bought a new Hyundai from Richmond and the salesman Maz Maih could not have been more helpful.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Great service from Maz at Richmond thanks

Reply from Richmond Motor Group - Hyundai Bognor Regis
What a fantastic experience purchasing my new car from Richmonds Bognor Regis, the sales executive Maz Miah made the experience very special he was professional, friendly and nothing was to much trouble from choosing my car to the tailored finance offered was perfect, I would definitely recommend Richmonds, big thank you and thumbs up from me.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Maz Miah was super helpful buying our new car my brother recommended him to us such a trustworthy guy Thankyou we will be back 😀

Reply from Richmond Motor Group - Hyundai Bognor Regis
I was invited into the show room after receiving a loyal customer offer through the post, I booked my appointment online and then after was bombarded with voicemails and phone calls asking me to confirm my appointment, once I did the phone calls from a particular member of staff still continued. I arrived 10 mins before my appointment time and waited over 30 mins to see the advisor. Once I did I wasn’t listened to and felt pushed and pressured into purchasing a brand new car, despite me making it clear this was not an option for me due to finance. The advisor couldn’t even facilitate my interest in looking for a used car! I felt belittled and got the impression that I was wasting my time! Very poor service and due to this I won’t be returning!

Reply from Richmond Motor Group - Hyundai Bognor Regis
We dealt with Maz Miah who pulled out all the stops to assist us with our purchase. We have purchased a car with him previously and he always tries his hardest to resolve any issues or and answer any questions we throw at him.
The staff at Bognor are all very friendly and help out where they can. I wouldn’t hesitate to purchase a car through him again.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Very helpful & knowledgeable. Explai ed everything clearly. Very personable. Maz is a credit to Hyundai.

Reply from Richmond Motor Group - Hyundai Bognor Regis
This is my second car I have purchased from Maz Miah at Richmond motors Bognor Regis.
He is very knowledgeable on his cars and has excellent customer service. Lookingforward to dealing with Maz again and would recommend you see him at Richmond motors Bognor for your next car.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Been with Maz Miah this afternoon purchasing a new Hyundai Inster for my Wife.
Great knowledge and great customer service.

Reply from Richmond Motor Group - Hyundai Bognor Regis
Maz Miah was very helpful and informative throughout the process of research, test drive, selection, part exchange, purchase a collection. A very good experience all round!

Reply from Richmond Motor Group - Hyundai Bognor Regis
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.