Richmond Motor Group - Hyundai Bognor Regis Reviews 

512
TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily so... See more

Company replied

Rated 5 out of 5 stars

Choosing a new family car is always difficult but Richmond were patient and really helpful with all our options. Quick to respond to questions and support choices. Maz was friendly and good with the c... See more

Company replied

Rated 5 out of 5 stars

We dealt with Maz Miah who pulled out all the stops to assist us with our purchase. We have purchased a car with him previously and he always tries his hardest to resolve any issues or and answer a... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Maz Miah, when buying a new car. Thank you Maz for making it a pleasant, easy experience.

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

512 reviews

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4.8

All reviews

(512)

1,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from Maz Miah

Amazing service from Maz Miah, would highly recommend.

July 11, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating! We're so pleased to hear about the amazing service you received from our team member. We'll be sure to pass on your kind words.

Rated 5 out of 5 stars

Fantastic service from Maz Miah

Fantastic service from Maz Miah, when buying a new car. Thank you Maz for making it a pleasant, easy experience.

July 11, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that buying your new car was a pleasant and easy experience! We appreciate your kind words about our service.

Rated 5 out of 5 stars

Maz Miah was our sales executive and…

Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily something I would say when I’ve bought previous cars from other dealers!!. Thanks Maz

July 9, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear about your excellent experience and that you found the process stress-free and enjoyable. It's wonderful to know that our team provided such knowledgeable and attentive service for your second purchase.

Rated 5 out of 5 stars

Maz Miah made the whole experience easy…

Maz Miah made the whole experience easy from start to finish. He was extremely helpful and friendly

July 9, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your fantastic review and five-star rating! We are delighted to hear that our team made your experience easy from start to finish.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Outstanding service from Maz Miah. Friendly, honest, and professional throughout the whole process. Collecting my car today was an absolute pleasure. Highly recommend to anyone looking for a hassle-free experience. Thank you!

July 8, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're delighted to hear that our team provided outstanding, friendly, honest, and professional service throughout your experience, making collecting your car an absolute pleasure.

Rated 5 out of 5 stars

What a fabulous member of the Richmond…

What a fabulous member of the Richmond Motor Group team Maz Miah, your easy character made the car purchase very easy thank you.

July 3, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that your car purchase was easy! We appreciate your kind words about our team member's character.

Rated 5 out of 5 stars

Maz was one of the best car salesman i…

Maz was one of the best car salesman i have had the great pleasure to deal with , totally open and honest made me feel very at ease making very big decisions for me and my family moving forward, Thanks Maz

July 3, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're happy to hear that our team member made you feel at ease and was open and honest during such important decisions for you and your family.

Rated 5 out of 5 stars

Great service and excellent customer care!!!

I have had the pleasure of meeting Maz at Richmond Hyundai Bognor Regis from start to finish he has been helpful, professional and extremely knowledgeable he put me at ease straight away with his friendly manner and nothing was too much trouble, will definitely recommend to family and friends! Excellent service throughout!!

July 1, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member was helpful, professional, and knowledgeable, making your experience a pleasant one. Thank you for your recommendation!

Rated 2 out of 5 stars

Having brought my car in September 2025…

Having brought my car in September 2025 I was informed by the salesman when picking it up that the the spare key had not been sent over with the car from the Southampton dealership. I was assured that this would be chased and I would receive a call to collect it from Bognor Regis dealership when it arrived. Having chased several times and being assured by the salesman he was chasing this also I heard nothing further.

I took my car in for a service on 22 June and raised this issue again. I was assured this would be chased and I would receive an update. A week later I still have had no update but I did receive a voicemail asking me to complete a review in relation to my service!

When buying the car the staff could not be more helpful but post purchase the customer service is very poor. Having dealt previously with a different Hyundai dealership where the customer service was excellent I'm very disappointed as to how poor it is at the Bognor Regis dealership.

When buying my car I recommended them to a work colleague who then bought a car from them. He also was promised a spare key which he has never received either. I won't be recommending them to anyone else.

If anything goes wrong with the key I have I won't be able to drive my car which having spent decent money on a new car is totally unacceptable.

June 29, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Tracy,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Rated 5 out of 5 stars

Great family car service

Choosing a new family car is always difficult but Richmond were patient and really helpful with all our options. Quick to respond to questions and support choices. Maz was friendly and good with the childrens excitement.

June 27, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad we could make choosing a new family car a positive experience for you. We appreciate your kind words about our team's helpfulness and patience.

Rated 5 out of 5 stars

New Hyundai

We have just bought a new Hyundai from Richmond and the salesman Maz Maih could not have been more helpful.

June 26, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your positive experience with us. We appreciate you sharing your kind words.

Rated 5 out of 5 stars

What a fantastic experience purchasing…

What a fantastic experience purchasing my new car from Richmonds Bognor Regis, the sales executive Maz Miah made the experience very special he was professional, friendly and nothing was to much trouble from choosing my car to the tailored finance offered was perfect, I would definitely recommend Richmonds, big thank you and thumbs up from me.

June 23, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your fantastic experience purchasing your new car. It's wonderful that the process was professional and tailored perfectly for you. Thank you for your kind words and high recommendation!

Rated 5 out of 5 stars

Maz Miah was super helpful buying our…

Maz Miah was super helpful buying our new car my brother recommended him to us such a trustworthy guy Thankyou we will be back 😀

June 22, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear your car buying experience was super helpful and trustworthy! We appreciate your kind words and look forward to welcoming you back.

Rated 1 out of 5 stars

Poor service! Won’t be returning!

I was invited into the show room after receiving a loyal customer offer through the post, I booked my appointment online and then after was bombarded with voicemails and phone calls asking me to confirm my appointment, once I did the phone calls from a particular member of staff still continued. I arrived 10 mins before my appointment time and waited over 30 mins to see the advisor. Once I did I wasn’t listened to and felt pushed and pressured into purchasing a brand new car, despite me making it clear this was not an option for me due to finance. The advisor couldn’t even facilitate my interest in looking for a used car! I felt belittled and got the impression that I was wasting my time! Very poor service and due to this I won’t be returning!

June 21, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Kelly,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Rated 5 out of 5 stars

What a team…

We dealt with Maz Miah who pulled out all the stops to assist us with our purchase. We have purchased a car with him previously and he always tries his hardest to resolve any issues or and answer any questions we throw at him.
The staff at Bognor are all very friendly and help out where they can. I wouldn’t hesitate to purchase a car through him again.

June 15, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear about your positive experience with us again! It's wonderful that our team was able to assist you thoroughly with your purchase and answer all your questions. We truly appreciate your kind words and loyalty.

Rated 5 out of 5 stars

Maz was helpful

Very helpful & knowledgeable. Explai ed everything clearly. Very personable. Maz is a credit to Hyundai.

June 15, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your kind words and the five-star rating! We're delighted to hear our team provided such helpful and clear service.

Rated 5 out of 5 stars

Maz Miah - Excellent sales Executive

This is my second car I have purchased from Maz Miah at Richmond motors Bognor Regis.
He is very knowledgeable on his cars and has excellent customer service. Lookingforward to dealing with Maz again and would recommend you see him at Richmond motors Bognor for your next car.

June 4, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating! We are so pleased to hear about your positive experiences with us. We appreciate your kind words about our team member's knowledge and excellent customer service. We look forward to assisting you again!

Rated 5 out of 5 stars

New Inster

Been with Maz Miah this afternoon purchasing a new Hyundai Inster for my Wife.
Great knowledge and great customer service.

June 4, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so glad to hear you had such a positive experience with us. We appreciate your kind words.

Rated 5 out of 5 stars

Maz Miah Review

Maz Miah was very helpful and informative throughout the process of research, test drive, selection, part exchange, purchase a collection. A very good experience all round!

June 4, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear you had such a positive experience with us! We truly appreciate your kind words and feedback.

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