Richmond Motor Group - Hyundai Bognor Regis Reviews 

524
TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... See more

Company replied

Rated 5 out of 5 stars

Very supportive and helpful. Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother. Would highly recommend Richmond Hyundai. Excellent s... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the ca... See more

Company replied

Rated 5 out of 5 stars

I have received an excellent service from Maz from the time I walked in the door. Made to feel comfortable as a woman buying a car and very approachable/knowledgeable. Communication was excellent and... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

524 reviews

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4.8

All reviews

(524)

1,577 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcomed by Maz Miah

Welcomed by Maz Miah, helpful, very knowledgeable, polite and provided a great friendly service. We purchased a car and the whole experience was quick and easy. Walking away very pleased. Thank you

May 4, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're happy to hear that our service was helpful, knowledgeable, and friendly. We're glad the experience was quick and easy, and that you are pleased with your car. Thank you!

Rated 5 out of 5 stars

Brooke Scott was great and would use…

Brooke Scott was great and would use this company again

May 2, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Maz was excellent

Maz was excellent. Very helpful, very good advice and so reachable

May 2, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your five-star rating! We're so glad to hear that you found our advice helpful and our team reachable. Thank you!

Rated 5 out of 5 stars

The sales assistant was fantastic

The sales assistant was fantastic

May 1, 2026
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that you had a fantastic experience with our sales assistant. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Maz Miah very helpful

Maz Miah helped from selecting our Mobility vehicle to collecting it today. He called us regular with updates. He is a very nice young gentleman and explains everything we needed to know. Maz Miah is a great member of staff to your company.

April 30, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback! We're so happy to hear that our team member was helpful in selecting your vehicle and kept you updated. It's great to know they explained everything clearly.

Rated 5 out of 5 stars

Motability Car

Just collected my motability car Maz Miah was very helpful keep us updated all threw the progess of the car. Highly recommend Maz Thank you

April 30, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that our team was very helpful and kept you updated throughout the process of getting your car. Thank you for your recommendation!

Rated 5 out of 5 stars

Maz Miah understands and does her job very well!

I recently purchased a car from Maz Miah, and the whole experience was excellent from start to finish. He was professional, honest, and very helpful throughout the process.
Maz took the time to answer all my questions and made sure everything was clear and straightforward. The car was exactly as described — in great condition and well presented.
The entire process was smooth and stress-free, which made a big difference. I truly appreciated the transparency and friendly approach.
I would definitely recommend Maz Miah to anyone looking to buy a car and wouldn’t hesitate to purchase from him again!

April 28, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your car-buying experience was excellent. It's great to know that you found the process professional and helpful. We appreciate your kind words and are glad the team's transparency stood out. Thank you for recommending our services!

Rated 5 out of 5 stars

Maz Miah is the best in this field.

Very pleased with the service from Maz Miah, helped us choose a very good car.

April 28, 2026
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're pleased to hear that our service helped you choose a very good car. We appreciate your positive feedback and thank you for the five stars!

Rated 5 out of 5 stars

Maz Miah

Maz Miah, friendly not pushy, great communication. Answered all my Questions and sorted all finer points out for an easy car purchase.

April 23, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had an easy car purchase experience because of our team's great communication and helpfulness. Thank you for your positive feedback!

Rated 5 out of 5 stars

Maz Miah has kept us updated fully and…

Maz Miah has kept us updated fully and delivered on time. Excellent service

April 23, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you received excellent service and were fully updated. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Good experience

Maz Miah was great. Very helpful in explaining information and making our car sales as easy as possible. Would definitely recommend.

April 23, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that our team made your car buying experience easy by explaining information clearly. We appreciate your recommendation very much!

Rated 5 out of 5 stars

Good experience with Maz Miah

Good experience with Maz Miah, knowledgeable and guided us sensibly through the process

April 8, 2026
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback and are so glad that you had a good experience. We're delighted our team provided knowledgeable guidance.

Rated 5 out of 5 stars

Louis was amazing

Louis was amazing, would highly recommend him to friends and family.
His knowledge and friendliness was refreshing for such a young man.

April 4, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had such a positive experience. It's wonderful to know that his expertise and approach made such a great impression on you. We appreciate your recommendation!

Rated 1 out of 5 stars

Poor customer care

Turned up to view a car and test drive. We had booked an appointment but yet no one was available to help us when we arrived had to track down employee for the booking. When we finally got the keys the car was in a sorry state. Melted chocolate in the dashboard. Broken handle for the middle seat pass through was just left in the boot. Car was filthy and found all the previous owners stuff in the doors and back foot wells. When we took it iut for a test drive there was barely any fuel and 1 miles from the dealer the car came up with a tire pressure fault and told us to pull over. Upon returning to the dealer and asking what similar vehicles were available a very weak attempt to find suitable replacements were made. Had to ask can we actually see the cars please. When asked to look at the MGs the employee said he would get another employee to show us. We stood in the dealer for 10 minutes then gave up as no one came. Decided to walk around the lot ourselves and see the stock but ultimately decided this dealer wasn't worth using due to lack of customer care.

They posted a response here but never actually reached out to me

March 29, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Mr D B Crosby,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and apologise for any inconvenience or frustration caused.

This is not the level of service we strive to provide, and we would like the opportunity to put things right. Please email us at customer.service@richmondmotorgroup.com with your contact number and address so we can investigate the issue thoroughly.

We appreciate your patience and hope to restore your confidence in us.

Kind regards,
Izzy

Rated 5 out of 5 stars

We picked up our new Tucson today

We picked up our new Tucson today! Maz was very efficient and helpful as per usual!

April 1, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your Tucson pickup went smoothly! We appreciate you recognizing the team's efficiency and helpfulness. Thanks for your feedback.

Rated 5 out of 5 stars

Maz was aMAZing

Phoning to enquire about a new Inster Criss I was lucky enough to be put through to Maz Miah who was immediately responsive, organised a test drive the same day, and subsequently saw me through to delivery of the new car. Maz was enthusiastic, friendly and helpful throughout, an asset to the dealership.

March 31, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're happy to hear that you had a great experience inquiring about your new car and that Maz was so helpful and responsive throughout the process.

Rated 5 out of 5 stars

Maze Miah was great very helpful

Maze Miah was great very helpful

March 31, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are happy to hear that you found our team member helpful. We appreciate your positive feedback.

Rated 5 out of 5 stars

Richmond Motors Hyundai

Richmond Motors Hyundai have made buying my new car an easy process I would recommend contacting Maz Miah who was so helpful and explained everything so well .

March 30, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that buying your new car was an easy process because of our team. Thank you for recommending us; we appreciate your feedback!

Rated 5 out of 5 stars

Excellent service from beginning to end…

Excellent service from beginning to end with salesman Maz Miah . Would fully recommend.

March 24, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had such a positive experience. Thank you for recommending our service; we appreciate your feedback.

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