Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... See more
Location
Switch locationHyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very supportive and helpful. Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother. Would highly recommend Richmond Hyundai. Excellent s... See more
Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the ca... See more
Company replied
I have received an excellent service from Maz from the time I walked in the door. Made to feel comfortable as a woman buying a car and very approachable/knowledgeable. Communication was excellent and... See more
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom
- 01243 583 185
4.8
Excellent
523 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Finlay - great serv8ce
Finlay was patient and attentive. Talking us through each aspect of the purchase and the features of the car.
We ate delighted with our purchase and the service we recieved
March 20, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review, N Cole. We're delighted to hear that Finlay provided you with patient and attentive service, guiding you through the purchase and the car's features. It's fantastic to know you're happy with both your new car and the service you received. Best regards, Richmond Hyundai Bognor Regis.
Credit Richmond motors especially Maz…
Credit Richmond motors especially Maz Miah for his understanding and patience in finding us the right vehicle
March 19, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
We're happy to hear that you had a positive experience. We appreciate your recognition of Maz's dedication to finding the right vehicle with patience and understanding.
A really positive experience at Richmond Hyundai
A really positive, helpful and informed approach to buying my Hyundai. Everything from the first discussion about which vehicle would suit my needs showed that I was being listened to, which made me feel valued as a customer.
March 16, 2026
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your kind review, Dr Sweeney. We are delighted to hear that your experience at Richmond Hyundai Bognor Regis was positive and that you felt valued throughout the process. Your feedback is greatly appreciated, and we hope you enjoy your new Hyundai. Best regards, Richmond Hyundai Bognor Regis.
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review, Sharon. We're delighted to hear that you received excellent service at Richmond Hyundai Bognor Regis and that Maz was extremely helpful. We look forward to welcoming you back in the future. Best regards, Richmond Hyundai Bognor Regis.
Reply from Richmond Motor Group - Hyundai Bognor Regis
We're happy you had a great experience and that our service met your expectations. We appreciate your positive feedback!
Everything explained
Everything explained on purchasing our new car very well, friendly helpful and responded to additional questions we had quickly. Whole process was made very easy Thank you Maz Miah
March 10, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
We appreciate your feedback and 5-star rating! We're so glad that everything was explained well and your questions were answered quickly, making the process easy. Thank you!
Knowledgeable friendly superb service
Knowledgeable friendly superb service
February 27, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your kind review and five-star rating, Tracy. We’re delighted to hear you found our service knowledgeable and friendly. Your feedback means a lot to us, and we look forward to welcoming you back to Richmond Hyundai Bognor Regis in the future.
Happy Customer with another Hyundai i10
I have purchased another used car from Richmond Hyundai ( Mario) and have received excellent customer service as always. I felt there was a good understanding of what I wanted and I am most satisfied with the efforts to meet my requirements in a most professional manner. A friendly helpful dialogue regarding my part exchange with a good price being achieved after negotiations.
February 27, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating, Trish. We are thrilled to hear about your positive experience at Richmond Hyundai Bognor Regis. It’s great to know that Mario provided excellent customer service and worked to meet your requirements in such a professional and friendly manner. We hope you enjoy your new car and look forward to assisting you again in the future. Best regards, Richmond Hyundai Bognor Regis.
Great experience
Great experience, nice and helpful service. Maz was very polite and helpful through the purchase and explained everything fully.
February 26, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Hi Jamie, thank you for your fantastic review and five-star rating! We are thrilled to hear you had a great experience at Richmond Hyundai Bognor Regis. Your kind words about Maz and the service provided are greatly appreciated, and we will ensure Maz knows about your feedback. Best regards, Richmond Hyundai Bognor Regis.
Great experience
Finlay was really helpful and informative and everything went through seamlessly a great experience and very happy with our car
February 25, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Hi Debra, thank you for your wonderful review and five-star rating! We are delighted to hear that Finlay provided helpful and informative service, ensuring a seamless experience for you. We hope you enjoy your new car and look forward to welcoming you back to Richmond Hyundai Bognor Regis in the future.
Putting the customer first
Putting the customer first. Never rushing anything. Well done Mario for your help.
February 25, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your kind review and five-star rating, Martin. We are delighted to hear about your positive experience at Richmond Hyundai Bognor Regis. We will be sure to pass on your compliments to Mario for his helpful service. Best regards, Richmond Hyundai Bognor Regis.
Reply from Richmond Motor Group - Hyundai Bognor Regis
We are happy to hear that we could be helpful. Thank you for your kind words and for sharing.
Maz was excellent in helping us choose…
Maz was excellent in helping us choose the right car for our needs. He explained everything clearly and concisely and was a pleasure to have him serve us.
February 23, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your review and five-star rating, Lynda. We are delighted to hear that Maz provided excellent service and helped you choose the right car for your needs. Your kind words will certainly be shared with him. Best regards, Richmond Hyundai Bognor Regis.
It’s been a pleasure dealing with Maz…
It’s been a pleasure dealing with Maz Miah at Tichmond Hyundai. He made us feel listened to and my son accepted for who is us as a disabled young adult. I’ll recommend Maz and Richmond Hyundai to all my friends.
February 20, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Hi Julie, thank you for your wonderful review and five-star rating! We are delighted to hear about your positive experience with Maz Miah at Richmond Hyundai Bognor Regis. It’s great to know that Maz made you and your son feel valued and supported throughout the process. We truly appreciate your recommendation and look forward to welcoming you back in the future. Best regards, Richmond Hyundai Bognor Regis.
Maz was super efficient!
Maz was super efficient and got me a new car sorted a delivery in a very short time.
February 17, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
Thank you for your fantastic review and five-star rating, James. We're delighted to hear that Maz provided you with such efficient service and assisted in getting your new car sorted and delivered promptly. We’ll be sure to pass on your kind words to Maz. Best regards, Richmond Hyundai Bognor Regis.
I am delighted with my MG HS TROPHY and…
I am delighted with my MG HS TROPHY and many thanks to Beth and Josh at Bognor for their patience and help.
February 5, 2026
Reply from Richmond Motor Group - Hyundai Bognor Regis
We're delighted you're happy with your vehicle. We appreciate your recognition of our team's patience and assistance; we will be sure to pass along your thanks.
I am happy with my purchase
I am happy with my purchase and the service i recieved from Maz Miah and the rest of the team at Bognor Regis
February 5, 2026
Unprompted review
Reply from Richmond Motor Group - Hyundai Bognor Regis
We're happy to hear that you are pleased with your purchase and the service you received from our team. Thank you for sharing your positive experience!
Excellent customer service,
Excellent customer service,very friendly and knowledgeable staff .They made sure our car was perfect for are needs and sorted any problems with brilliant efficiency.
January 29, 2026
Reply from Richmond Motor Group - Hyundai Bognor Regis
We're happy to hear that you received excellent and friendly customer service from our knowledgeable staff. We appreciate your feedback and are glad we met your needs efficiently.
Reply from Richmond Motor Group - Hyundai Bognor Regis
Hi Michael, thank you for your five-star review! We're thrilled to hear that Maz Miah provided you with brilliant service. Your kind words mean a lot to us, and we’ll be sure to share your feedback with Maz. Best regards, Richmond Hyundai Bognor Regis.
Very pleasant experience
Very pleasant experience. The whole purchase process was relaxed and pressure free. The staff were attentive and listened to my needs.
January 23, 2026
Reply from Richmond Motor Group - Hyundai Bognor Regis
We're happy you had such a pleasant and relaxed purchase experience. It's great to know our attentive staff listened to your needs. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.