Richmond Motor Group - Hyundai Bognor Regis Reviews 

523
TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... See more

Rated 5 out of 5 stars

Very supportive and helpful. Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother. Would highly recommend Richmond Hyundai. Excellent s... See more

Rated 5 out of 5 stars

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the ca... See more

Company replied

Rated 5 out of 5 stars

I have received an excellent service from Maz from the time I walked in the door. Made to feel comfortable as a woman buying a car and very approachable/knowledgeable. Communication was excellent and... See more


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

1,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from Maz

Great customer service from Maz, very friendly and helpful.

January 18, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Hannah, thank you for your fantastic review and five-star rating! We're delighted to hear about the great customer service you received from Maz. We will be sure to pass on your kind words. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

Had a great experience and Maz was very…

Had a great experience and Maz was very knowledgeable and went out of his way to be helpful and accommodating.

January 17, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review, Kate. We're delighted to hear that you had a great experience at Richmond Hyundai Bognor Regis. We will be sure to pass on your kind words to Maz, who will be thrilled to know his knowledge and helpfulness made such a positive impression. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

Great

Great, friendly service

January 12, 2026
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your kind review, Dear Mr Oflanagan. We are delighted to hear you enjoyed our great and friendly service. We hope to see you again soon. Best regards, Richmond Hyundai Bognor Regis.

Rated 4 out of 5 stars

We found the staff friendly and…

We found the staff friendly and helpful, we knew what we wanted and were able to purchase our new car at a price we were happy with. Initial communication was not too good but our experience was overall a good one.

January 12, 2026
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Andy, thank you for taking the time to leave a review and for your positive feedback. We're delighted to hear you found our staff friendly and helpful, and that you were able to purchase your new car at a price you were happy with. We apologise for the initial communication not meeting your expectations and will use this feedback to improve. We hope you enjoy your new car and look forward to welcoming you back to Richmond Hyundai Bognor Regis in the future.

Rated 5 out of 5 stars

Maz has been helpful

Maz has been helpful, efficient, reassuring throughout the whole process. Very good experience overall.

January 7, 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your kind review and five-star rating, John. We're delighted to hear that Maz provided helpful, efficient, and reassuring service throughout your experience. Your satisfaction means a lot to us, and we appreciate your feedback. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

Great experience buying my car

Great experience buying my car. Finley was who dealt with us he was really helpful explaining everything in detail and I was quite nervous about test drive but he put at complete ease. Thank you Finley great sales person

December 29, 2025
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review, Mrs Hewitt. We are delighted to hear you had a great experience buying your car at Richmond Hyundai Bognor Regis. It's fantastic to know that Finley was able to assist you so thoroughly and make you feel at ease during the process. We will be sure to pass on your kind words to him. Best wishes and enjoy your new car!

Rated 5 out of 5 stars

Professional and considerate

Really put out any concerns and kept us fully informed whilst vehicle was being prepared. Requested to have sorted as soon as possible, and completed in 5 working days. Great service

December 20, 2025
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating, Anthony. We're delighted to hear that you were kept fully informed and that your vehicle was prepared promptly within five working days. Your kind words about our service mean a lot to us, and we look forward to assisting you again in the future. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

Great experience at Richmonds Hyundai…

Great experience at Richmonds Hyundai Bognor. Louis and Ben both helped immensely and got me into a fantastic new Santa Fe. Highly recommended.

December 11, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Joshua, thank you for your fantastic review and five-star rating! We are thrilled to hear that Louis and Ben provided excellent assistance and helped you into your new Santa Fe. Your recommendation means a lot to us, and we hope you enjoy many happy miles in your new car. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

The purchase was good

The purchase was good. Mario Game was really helpfull through the purchase process

December 7, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Dave, thank you for your fantastic review and five-star rating! We're delighted to hear that your purchase experience at Richmond Hyundai Bognor Regis was positive, and we will be sure to pass on your kind words to Mario. Wishing you many happy miles in your new car!

Rated 5 out of 5 stars

Maz was absolutely amazing helped me…

Maz was absolutely amazing helped me loads all the way through. Told me everything showed me everything could not ask for better service. Very pleased with the service.

December 6, 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review, Patricia. We are thrilled to hear that Maz provided such excellent service and guided you through everything so thoroughly. Your kind words mean a lot to us, and we will be sure to pass on your feedback to Maz. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

Great experience

Great experience . Mario in the sales team in Bognor Branch is excellent and was really thorough and helpful throughout the process ensuring we had all the information to make a decision to buy the Tuscon. Great branch location and everyone is really professional . The sales team are all excellent and there are many vehicles in branch to look at various models.

December 4, 2025
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Paul, thank you for sharing your recent experience! We are grateful for the positive feedback and hope to see you again in the future!

Rated 5 out of 5 stars

Speedy process and courteous

Firstly they had the vehicle we were looking for. From start to finish the process was very speedy.
We were shown respect and courtesy. From Lloyd to Maz the process was smooth.
We cannot fault.

December 2, 2025
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi John, hearing that you've had such a great car-buying experience is the best thing we could hope for! Thanks for sharing!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Maz was extremely helpful & knowledgeable putting a first time car owner @ ease.

December 1, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your kind review and five-star rating, Mrs Edwards. We are delighted to hear that you had a great experience at Richmond Hyundai Bognor Regis. It’s wonderful to know Maz was able to assist you with his helpful and knowledgeable approach, especially as a first-time car owner. We wish you many happy miles in your new car!

Rated 5 out of 5 stars

Maz Miah (Richmond Hyundai Bognor) was…

Maz Miah (Richmond Hyundai Bognor) was very helpful and informative. Made the process of road testing and buying really easy. Good communication throughout and a really smart dealership with a good range of vehicles to view. Would highly recommend.

December 1, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your review, Gareth. We're delighted to hear that Maz Miah provided helpful and informative service, making your road testing and buying process seamless. Your kind words about our dealership and vehicle range mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Richmond Hyundai Bognor Regis in the future.

Rated 5 out of 5 stars

Great experience

The whole experience from start to finish was efficient,friendly and very professional
Maz Miah couldn't have been more helpful throughout the whole process and made us feel very at ease

November 26, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating, Lisa. We are delighted to hear about your positive experience at Richmond Hyundai Bognor Regis. Maz Miah will be thrilled to know his friendly and professional approach made you feel at ease throughout the process. Best regards from all of us at Richmond Hyundai Bognor Regis!

Rated 5 out of 5 stars

Maz was great …

Maz- I can honestly say he’s one of the best car salesmen I’ve ever met. From the moment I walked in, he was friendly, knowledgeable, and completely focused on helping me find the right car—not just making a sale.

Maz took the time to answer all my questions, explained every feature clearly, and never made me feel rushed or pressured. He was transparent about pricing, patient throughout the entire process, and genuinely wanted me to be happy with my choice.

Thanks to Maz, buying a car felt smooth, stress-free, and even enjoyable. If you’re looking for someone who truly cares about customer satisfaction, Maz is your guy. Highly recommended!

November 25, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that your car-buying experience was smooth and enjoyable. It's wonderful knowing you felt supported and valued throughout the process. We appreciate you recommending our team!

Rated 5 out of 5 stars

Maz was honestly amazing throughout

Maz was honestly amazing throughout! He listened to everything we said and wanted for our new car! When chatting later on he remembered personal details we had discussed which was such a lovely touch. If you want a calm environment and not feel pressured. Ask for Maz if you go here, you wont be disappointed!!

November 26, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating, Polly! We are thrilled to hear about your positive experience at Richmond Hyundai Bognor Regis. It's great to know that Maz provided such attentive and personalised service, creating a calm and pressure-free environment for you. We will be sure to pass on your kind words to him. We hope you enjoy your new car and look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Staff listened

Staff listened, paid attention to my wishes & did their upmost to please me. My second purchase from Richmond Hyundai and I have no reason to go elsewhere. Professional throughout.

November 21, 2025
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating. We're delighted to hear that our team at Richmond Hyundai Bognor Regis provided attentive and professional service, meeting your expectations once again. We truly appreciate your loyalty and look forward to assisting you again in the future. Best regards, Richmond Hyundai Bognor Regis.

Rated 5 out of 5 stars

Finley was absolutely superb

Finley was absolutely superb. He managed any issues that arose incredibly well.

November 18, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that the handling of any challenges was superb. We appreciate you taking the time to share your positive experience with us.

Rated 1 out of 5 stars

very unimpressed

very unimpressed, delivered car at 10.00hrs for recommended brake adjustment, went to collect at 15.00 and told to come back in 1.5 hrs. Went back and not even started on it.
Poor communication, no service.
Won't be back.

November 17, 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Annie,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and apologise for any inconvenience or frustration caused.

This is not the level of service we strive to provide, and we would like the opportunity to put things right. Please email us at customer.service@richmondmotorgroup.com with your contact number and address so we can investigate the issue thoroughly.

We appreciate your patience and hope to restore your confidence in us.

Kind regards,
Hyundai Bognor Regis

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