Richmond Motor Group - MG Portsmouth Reviews 

522
TrustScore 4.5 out of 5

4.6

MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the start to the end great experience. We only went to look around without thought to buy new car. Ended up buying new one. Daniel was extremely helpful and made everything feel understandable an... See more

Company replied

Rated 5 out of 5 stars

I was looking for a second hand Suzuki Swift (they are fabulous little cars!), with an idea of what I was prepared to pay. Jag found me the car I wanted at a price I could afford. He didn't try to... See more

Company replied

Rated 5 out of 5 stars

We had thr best experience buy our mg from Richmond motor group portsmouth, sandeep our salesman was so warm a d friendly when we arrived and made us feel at ease. When my wife and I arrived at thw s... See more

Company replied

Rated 5 out of 5 stars

Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, United Kingdom

  • 02392 288 260

4.6

Excellent

TrustScore 4.5 out of 5

522 reviews

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4.6

All reviews

(522)

1,660 reviews in the last 12 months

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Rated 5 out of 5 stars

Perry at Portsmouth was amazing

Perry at Portsmouth was amazing

March 14, 2026
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

We are so happy to hear that you had an amazing experience at Portsmouth. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly and helpful

If the car is as good as the service from Dan
I'll be very happy

March 16, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Hi Viv, thank you for the wonderful review and the five-star rating! We're thrilled to hear about your positive experience with Dan. We hope your new car brings you as much joy as our service did. Best regards, Richmond MG Portsmouth.

Rated 5 out of 5 stars

New MG

Fantastic service from. Very professional and efficient

March 6, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We appreciate your five-star rating and are so glad to hear you received very professional and efficient service. Thank you for your feedback.

Rated 5 out of 5 stars

Great experience buying my new car

Great experience buying my new car, Dan couldn't have done more. Only negative were the chairs!

March 9, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're happy to hear that you enjoyed buying your new car. We appreciate your feedback and will consider your seating comments. Thank you!

Rated 5 out of 5 stars

Daniel Tate was very helpful from first…

Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a Very professional competant salesman. Review from Mrs Sally Bromfield.

March 6, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Thank you for your wonderful review, Sally. We're delighted to hear that Daniel Tate provided such helpful and professional service, making the process stress-free and keeping you informed throughout. Your kind words will certainly be shared with him. Best regards, Richmond MG Portsmouth.

Rated 5 out of 5 stars

Excellent all round service from Sarah…

Excellent all round service from Sarah McCarthy… very pleased

March 4, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We are happy to hear that you are very pleased with the all-round service. Thank you for sharing your positive experience with us.

Rated 4 out of 5 stars

Perry and Richard did a great job in a…

Perry and Richard did a great job in a difficult situation with getting our finance shorted and making sure we got the best deal for our new MG HS

March 4, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Thank you for your review and rating, Terry. We're pleased to hear that Perry and Richard were able to assist you effectively in securing the best deal for your new MG HS despite the challenges. We will make sure to pass along your kind words to them. Best regards, Richmond MG Portsmouth.

Rated 5 out of 5 stars

Great service

Great service

March 3, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Thank you for your kind review, Vicki. We are delighted to hear you received great service at Richmond MG Portsmouth. Your feedback is much appreciated, and we look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Good salesman

Very good salesman

March 3, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Thank you for your review and five-star rating, Max. We're delighted to hear you had a positive experience with our salesperson. Your feedback is greatly appreciated, and we hope to welcome you back to Richmond MG Portsmouth in the future.

Rated 4 out of 5 stars

Excellent customer service.

Welcome, reception excellent. Good customer experience. Sales not pressurised. Customer helped when required. Friendly sales executive - Perry. Felt our requirements were listened to in providing advice on our car. Free coffee was superb. Only a week from order to car being available. No hassle in ordering.

March 3, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We appreciate your positive review and four-star rating! We're happy to hear that you had a good customer experience with Perry and that your requirements were listened to. We are glad you enjoyed the coffee!

Rated 5 out of 5 stars

Highly recommended

We came to Richmond MG only to have a look at some cars we’d seen online. We left having bought a new car! Michael Faulkner has been really helpful, friendly & knowledgeable. I’d happily come here again!

March 3, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're happy you found your visit so productive and enjoyable! It's great to know Michael was helpful. Thank you for sharing your positive experience; we appreciate it!

Rated 5 out of 5 stars

Absolutely excellent service when…

Absolutely excellent service when getting a car from MG in Farlington Sunny was absolutely excellent he kept us informed every step of the way I cannot fault MG at all . Thankyou Sunny I would recommend MG to anyone excellent service ,first class treatment from start to finish Thankyou MG and Thankyou so very much Sunny .

March 2, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We appreciate your wonderful feedback! We're so glad to hear that you had such a positive experience and that our service met your expectations. It's great to know you were well-informed throughout the process. Thank you for recommending us!

Rated 5 out of 5 stars

Dan was excellent

Dan was very helpful throughout the process. Very informative and very friendly. Good at communicating and answering any questions I had.

March 2, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that our team member was helpful, informative, and friendly throughout your experience.

Rated 5 out of 5 stars

Super helpful

Perry was really helpful from the moment we stepped into the showroom. He understood our needs well and offered to locate us a car to test drive (they didn’t have any in stock as I wanted a manual, not auto). Perry answered all my questions and found the answers to more complicated questions. Great experience and would definitely go there again

February 13, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Thank you for your glowing review, Randall. We're delighted to hear that Perry provided such helpful and attentive service during your visit to Richmond MG Portsmouth. It's wonderful to know he went above and beyond to meet your needs and ensure all your questions were answered. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Michael and Daniel were super helpful

Michael and Daniel were super helpful and helped me with px my car to get a new one! Everything was explained and was very clear and easy to do!

February 28, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Hi Zoe, thank you for your fantastic review and five-star rating! We’re delighted to hear that Michael and Daniel provided super helpful service and made the process of part-exchanging your car so clear and straightforward. We hope you enjoy your new car and look forward to welcoming you back to Richmond MG Portsmouth in the future!

Rated 5 out of 5 stars

MG HS Purchase

Daniel made it very easy and explained everything in detail, made me feel very confident and that I knew everything that was happening, would 100% recommend

February 27, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

We're happy to hear that the explanation was helpful and instilled confidence. We appreciate your recommendation and thank you for your positive feedback!

Rated 5 out of 5 stars

Very thorough

Very thorough, very friendly,answered all questions, made us feel at ease
Sarah

February 26, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Hi Rob, thank you for your wonderful review and the five-star rating! We're delighted to hear that Sarah provided thorough and friendly service, answering all your questions and making you feel at ease. Your feedback is greatly appreciated, and we look forward to serving you again at Richmond MG Portsmouth. Best regards, Richmond MG Portsmouth.

Rated 5 out of 5 stars

Very friendly and polite throughout

Very friendly and polite throughout

February 25, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Hi Dan, thank you for your fantastic review and five-star rating! We're delighted to hear you found the team at Richmond MG Portsmouth friendly and polite throughout your visit. We hope to see you again soon! Best regards, Richmond MG Portsmouth.

Rated 5 out of 5 stars

Dan Tate was very helpful

Dan Tate was very helpful, he had great knowledge about the car, we are very happy with our new car. I highly recommend MG and Dan as a salesman.

February 24, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Thank you for your wonderful review and five-star rating, Mrs S. We're delighted to hear that Dan Tate was able to assist you with his expertise and make your car-buying experience enjoyable. We will be sure to pass along your kind words to him. We hope you continue to enjoy your new car and appreciate your recommendation of MG and Dan. Best regards, Richmond MG Portsmouth.

Rated 5 out of 5 stars

Top man excellent salesman very helpful Dan salesman…

Top man excellent salesman very helpful and if you ever needed anything, he was straight on it

February 24, 2026
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Hi Neil, thank you for your fantastic review and five-star rating. We're delighted to hear about your positive experience at Richmond MG Portsmouth and are pleased to know that our salesperson was so helpful and attentive. Your kind words mean a lot to us. Best regards, Richmond MG Portsmouth.

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