Richmond Motor Group - Skoda Southampton Reviews 

Went here for a Motability vehicle. Ben was brilliant all the way through from ordering to delivery and kept us "in the loop" all the time. First class experience

Ben provided an excellent service when buying my car.

Joseph has been the greatest from the very start. He’s kept me fully informed on the progress of my order. Patiently answered all my questions on handover, and I’ve already recommended him to mutual motability customers. I’m driving away fully confident in my new car.

Ben was amazing very helpful,i would not hesitate to return in the future although I hope the car will last a while ,He was polite and although costly lol a pleasurable experience which could of been very stressful thanks

What a nice place to buy a car from. No hard sell. We had a knowlegable and very helpful salesman Joey. Would definately recommend.

I needed to change my car recently and can highly recommend Ben as a pleasant, knowledgeable and efficient salesman.

Very helpful, explained everything very clearly. Felt valued as a customer

Ben was really helpful and patient. Would recommend to anyone.

Very good experience

Bought 2 cars in a week first my wife’s then mine. First was a used Kamiq 1.0 then a brand new Octavia VRs both cars are absolutely stunning in their own right but the dealership was first class.

Huge thanks to Ben who dealt with us. His knowledge and enthusiasm really made a big difference.
He is what swayed my decision between getting a ŠKODA or returning to BMW as I was on the fence between two cars.

The level of service was outstanding compared to previous encounters with other dealerships in the area.
We live on the Isle of Wight so we couldn’t get to the dealership until it came to picking the cars up but the quick response emails, videos of the cars and phone calls made the process super easy and stress free.

The whole vibe of picking up a new car was exactly how imagined it in my head so I just want to say Thank-you to everyone at ŠKODA Richmond Southampton.

Final note the Octavia VRS is an absolute dream!

Excellent service, personable and whole process ran smoothly

Personable, knowledgeable and listened to our needs.

Felt very welcome. Staff specially Benjamin Hodgson made us very welcome in asking questions.

It was very straight forward to book an appointment with the dealership. I filled out an online form, someone from Richmond Motor Group rang me to make the appointment with Ben. I hadn’t met Ben before so when he greeted me as I pulled up to the showroom I did think this was a nice touch. I explained why I was looking for a new car and what my requirements were : petrol, family of 4, price range, likes/dislikes. From there, we walked around the showroom and the forecourt to look at the different models, boot space, additional features on the cars etc. Ben was very knowledgeable and professional throughout. Thank you Ben!

selecting a car can be stressful but the Richmond branch at Botley were very friendly and attentive without being pushy. Our Salesman Ben Hodgson was very friendly , informative and professional and overall we had a very good overall impression of the team.

I had an outstanding experience from start to finish. The customer service was exceptional, especially from Ben Hodson, who went above and beyond to help me find the right car I was looking for. He was incredibly helpful, patient, and really took the time to understand exactly what I wanted.
I couldn’t be happier with the service I received and would definitely recommend Ben to anyone looking for a new car. Fantastic experience!

Great service from the whole team. Extremely helpful

Ben Hodgson was great to deal with, he made the process of trading in and upgrading my ŠKODA so easy… I even travelled 150 miles to do the deal specifically with this dealership. I would 100% recommend the dealership and Ben Hodgson

I am a returning customer Thomas was polite knowledgeable curtious and listened to what I wanted and needed

Excellent customer service from Mark Younger.