Finance Dpt get you to signed higher price, up to 10k over from the initial deal, that is HORRIBLE, when I found out by mail the price to pay to bank, Rick case finance said there is nothing to do. Be... See more
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See what reviewers are saying
Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... See more
Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... See more
We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... See more
Company details
Information provided by various external sources
Official Honda dealership in Davie, FL. for sales, service, and parts.
Contact info
Rick Case Honda Way 15700, 33331, Davie, Florida, United States
- 954-840-3871
3.0
Average
491 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible customer service
Greg is the best! Truly such a pleasurable experience.
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit! We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Marvin was extremely helpful
Marvin was extremely helpful, kind, patient and effiecient. I felt in good hand and trusted leaving my car with Marvin.
Best Customer service!
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, Yael! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Excellent service
The service department did an excellent job of fixing the problem in my car and explaining the situation to me. Frank Penzo was great to interact with and was very helpful. Yes, it was a long day, but the work was done beautifully. Thanks
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Randall. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
The guys at Rick Case are truly great
The guys at Rick Case are truly great, this is the 8th Honda I’ve got them, specially Fabiola who took care of me went above and beyond to meet my expectations. Would highly recommend to anyone. Great all around experience!!
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the 5-star rating, Robert! You made a great choice with your new Honda! We hope you enjoy it for years to come!
Fast and smooth experience
Fast and smooth experience. Malik was a great salesman and extremely transparent.
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, Sebastian! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Karen is awesome
Karen is awesome! Alex is proficient! Malik is a legend. They got me in and out for an oil change.
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for your kind words, Dwayne. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
Melvin is always the best!
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Jack. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Wonderful experience
We had a wonderful experience while at Rick Case Honda in Davie, FL. Thank you in particular to the efforts of Juan Ampudia and Luis Naranjo.
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Analia! We’re happy to hear that we were able to meet your expectations and that Juan and Luis provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Well handled even with high movement
Everyone really helped out and made it very easy. First time having to deal with collision and I’m impressed with how Honda handled the process, even with how busy they were with other cars (on account of the hurricane and flooding damage).
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Daniel. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Collision Center Team
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Diego. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Tony at Rick Case Service is great
Tony at Rick Case Service is great! He takes care of the customers and is an honest advisor.
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Arun! We’re happy to hear that we were able to meet your expectations and that Tony provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Honda CRV-Exl service
As always, Duane had my car serviced as requested and notified me of all charges prior to continuing.
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Lili. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
I went to service my car CRV...and Mr…
I went to service my car CRV...and Mr Conmar Vassell was very nice and patient with me....thank you for attention....I will recomend for the service
November 27, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Jorge! We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Awesome experience
It was awesome experience. Everyone went above and beyond and always makes me feel welcome. Yosef was extremely and informative.
November 26, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Kelsey! We’re happy to hear that we were able to meet your expectations and that Yosef provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Great Service
Everyone’s service was amazing very helpful I would definitely recommend the team to someone else
November 26, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, Anthony. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Thank you for good work on my Pilot
Thank you for good work on my Pilot, getting cleaned up and washed, having waiting for me and excellent communication:
November 25, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Pete. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, Jhon. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
I went to the dealer for my oil service…
I went to the dealer for my oil service on my 2017 Ridgeline and they go above and beyond to make you feel home. Mr Waldo was great with me and my family and service was done very quickly. I would recommend 100% for everybody to come here! Will definitely come back! Thank you!
November 25, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for your kind words, Gustavo. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
Another person was supposed to take…
Another person was supposed to take care of my van, but said he was too busy and couloo d not be bothered. Stephanie Quiros was more than happy to help, got everything set up quickly and efficiently and made the whole experience enjoyable.
November 25, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Jan! We appreciate your honest feedback. We’re glad you decided to give us a second chance to exceed your expectations! We hope to see you again soon! Sincerely, the Rick Case Honda Team
Very quick service and no pressure for…
Very quick service and no pressure for any other service.
November 25, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Fernando. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
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