Finance Dpt get you to signed higher price, up to 10k over from the initial deal, that is HORRIBLE, when I found out by mail the price to pay to bank, Rick case finance said there is nothing to do. Be... See more
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See what reviewers are saying
Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... See more
Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... See more
We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... See more
Company details
Information provided by various external sources
Official Honda dealership in Davie, FL. for sales, service, and parts.
Contact info
Rick Case Honda Way 15700, 33331, Davie, Florida, United States
- 954-840-3871
3.0
Average
491 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast friendly and efficient
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us! We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Outstanding Service!
Frank and Howard and Paul were amazing! Extremely helpful.. upfront and honest and made the experience very pleasant.
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Joseph! We’re happy to hear that we were able to meet your expectations and that Frank and Howard provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Ulises very helpful and showed us many…
Ulises very helpful and showed us many cars until we found the right one for our daughter. It was an easy process.
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Colette. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for your kind words, Daniela. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
Great Experience
The moment we got to the dealership we got a friendly greeting. Greg our sales guy was very friendly, not pushy which I appreciated and he took his time to explain things. I feel like we walked away with a decent deal, We would go back another time, the overall experience was pleasant.
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, Hereward! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
I went for an oil change and end up…
I went for an oil change and end up getting an alignment too. I was excepting it to cost more but not as much as it was. Thankfully my associate was able to help me decide what was needed and what the best package deal to get my cars need fixed. Needless to say I was super happy with my service and would definitely go back
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Gena. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Rafael Davila did an excellent job…
Rafael Davila did an excellent job presenting me with a great deal and the car that I wanted.
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Grizelle. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Friendly and service
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Alex. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Very Happy
Very happy with the service I received at Rick Case Honda. My service advisor Duane Malcolm was very helpful and explained everything in detail. Because of how well I was treated, I will continue using Rick Case Honda for all my future service needs.
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi YM! We’re happy to hear that we were able to meet your expectations and that Duane provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Good service
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Jose. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Excellent
Excellent! It was Kind, efficient , and effective.
Thanks!
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Luz. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
The service and experience was…
The service and experience was excellent
Abdul took time and did a great job in reviewing the different models
10++ rating
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, Jay. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
The salesmen and finance department…
The salesmen and finance department were very patient, knowledgeable and friendly and that made the difference. Thanks to Camilo Cortès I picked the right car for my needs, thanks to Rafael Dávila I got a good negotiation with the price and thanks to Mario Fernández for explaining all the available additional packages to complement my purchase. Definitely the place to purchase your vehicle.
Thank you again to the team @ Rick Case Honda.
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Yvonne! We’re happy to hear that we were able to meet your expectations and that Camilo, Rafael, and Mario provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Today I was helped by Shaher and…
Today I was helped by Shaher and Frankie who both made my car shopping experience the best. From the moment I arrived at the dealership they were both ready to help me. They made my car shopping and financing painless and easy. I would definitely recommend them. I left very happy with my car and the financing part too. As I waited everyone else in the dealer were very kind and made us feel welcome. The finance person was also very helpful.
November 29, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, Nancy! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Great service
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Fabricio. We love helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Helpful staff
Very satisfied with all those that assisted me throughout the process. Very professional!
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, James! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Always about the money
I came in with the attempt to ease my life due to COVID and the impact it has had on me and my family. They really didn't work with me but because of my situation, my hands felt tied. I was over charged for a vehicle and then after a bunch of additional hidden fees, not explained to me, I noticed I have an additional $10,000 on top of the car sticker price itself. Not to mention, the $3,000 that I was required to put down didn't put a dent in it - so what, I guess the price was $36,000?! They could have at least accepted the $1,000 voucher I had received toward the vehicle, but apparently it didn't apply to this purchase.
I'm appauled. I was treated horribly the one time I came through this exact location between 10 & 15 years ago and vowed never to give my business here. I only came here because I was recommended and I was in the market for a Honda. I'm now $100 higher each month - how is this helping me?! I explained my situation and the purpose for my visit. Silly me for thinking they would sympathize with me and actually help me.
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for sharing your feedback, Krista. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us and we would like to take this opportunity to make things right. Please consider contacting our general manager, Marc Riley, to discuss. He can be reached at mriley@rickcase.com or 954-914-5226. Sincerely, Rick Case Honda
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Ziara! Thank you for sharing your feedback with us. We're thrilled to hear that you got a great deal at our dealership! We look forward to working with you again soon! Sincerely, Rick Case Honda
The service was wonderful and very…
The service was wonderful and very helpful
November 28, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Cayla. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Steve. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
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