Finance Dpt get you to signed higher price, up to 10k over from the initial deal, that is HORRIBLE, when I found out by mail the price to pay to bank, Rick case finance said there is nothing to do. Be... See more
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See what reviewers are saying
Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... See more
Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... See more
We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... See more
Company details
Information provided by various external sources
Official Honda dealership in Davie, FL. for sales, service, and parts.
Contact info
Rick Case Honda Way 15700, 33331, Davie, Florida, United States
- 954-840-3871
3.0
Average
491 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stephanie is the best!!
Stephanie is the best!!! She always takes care if me and makes things easy.
December 2, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Amy. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
It was an amazing experience
It was an amazing experience, good service, Eric Sanchez was a good person who helped me to get an amazing car. Thank you so much
December 2, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Amber. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
I worked with Andre A++
I worked with Andre and the service he provides as a sales rep was outstanding couldn’t have asked for a better person to work with Id definitely buy another car from him in the future.
December 2, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Matthew! We’re happy to hear that we were able to meet your expectations and that Andre provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Came in on a Sunday with battery issues…
Came in on a Sunday with battery issues it was fixed promptly under warranty.
December 2, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, Jeffery! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Wonderful service!
December 2, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, Wanda. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Michael. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Melvin is the Best
Melvin did a great job on my 2018 Honda Accord. He worked with my warranty company to keep my out of pocket expenses at a minimum.
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Christian. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
All is very good
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to provide our dealership with feedback on your recent visit, Jorge. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Received excellent service and was kept…
Received excellent service and was kept well informed of process.
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, AJ. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Diany! We’re happy to hear that we were able to meet your expectations and that Youseff provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Edwin Urroz
One can tell Edwin truly cares about his customers. He is understanding, knowledgeable, and kind. I look forward to his assistance in the future.
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Briana! We’re happy to hear that we were able to meet your expectations and that Edwin provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Excelent service
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, PJ. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Express is great
Express is great! In and out! get what I need done and that's it.
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you so much for choosing Rick Case Honda, Jahqueen! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Karen my service advisor was amazing
Karen my service advisor was amazing. Thank you
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Hi Tom! We’re happy to hear that we were able to meet your expectations and that Karen provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
VERY SIMPLE AND PERFECT..
VERY SIMPLE AND PERFECT... NICK AND MALEEK SAID. DONE DEAL AND THAT WAS IT...SUPER.. SUPER
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Andre. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Quick easy and professional
December 1, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Gabriel. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Best customer service ever
Best customer service ever. Malik Saleh, Shaher Hussein, and Roger Maitland were awesome at ensuring that my car was ready for me within a reasonable time. I got the perfect deal on pricing and payments. With everything going on with COVID-19 is was great to be in and out with a great deal.
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for taking the time to share your feedback with us, Julhiann. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
STOP THE UPSELLING 😡
I have a corporate 36 mo. lease with prepaid maintenance included. EVERY time I go to get maintenance done, the Service Reps try to UPSELL me additional OPTIONAL service outside of the included required recommended maintenance. EVERY TIME. No I don’t need tires REBALANCED, only when replacing NEW TIRES. Same goes for ALIGNMENTS, CABIN AIR FILTER, etc...
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for sharing your feedback, Emet. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us and we would like to take this opportunity to make things right. Please consider contacting our service manager, Mark Warshefsk,i to discuss. He can be reached at markwarshefski@rickcase.com or 954-415-3366. Sincerely, Rick Case Honda
My battery died & would not hold a…
My battery died & would not hold a charge. AAA jumped it to get my car started & I called Rick Case Honda to be sure they were open & went right over. My battery was still under warranty (I wasn't sure) & they replaced it for me.
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for the review, Karen. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Fast service to replace battery
Fast service to replace battery. Same day. Walk in.
November 30, 2020
Unprompted review
Reply from Rick Case Automotive Group - Rick Case Honda
Thank you for providing us with feedback regarding your recent experience with our dealership, Aquiles. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
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