Rick Case Automotive Group - Rick Case Honda Reviews 491

TrustScore 3 out of 5

3.0

Rick Case Honda Way 15700, 33331 Davie, Florida, US


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See what reviewers are saying

Rated 1 out of 5 stars

Finance Dpt get you to signed higher price, up to 10k over from the initial deal, that is HORRIBLE, when I found out by mail the price to pay to bank, Rick case finance said there is nothing to do. Be... See more

Rated 1 out of 5 stars

Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... See more

Rated 2 out of 5 stars

Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... See more

Rated 5 out of 5 stars

We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... See more


Company details

  1. Auto Market

Information provided by various external sources

Official Honda dealership in Davie, FL. for sales, service, and parts.


Contact info

  • Rick Case Honda Way 15700, 33331, Davie, Florida, United States

  • 954-840-3871

3.0

Average

TrustScore 3 out of 5

491 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Such a wonderful experience at Rick…

Such a wonderful experience at Rick Case Honda!! I had a flat tire last week and came in to order the part number to replace it and a team of people practically rushed to help me. Jaylen helped me and ordered the new rim and it came so quickly! The entire process was quick and simple, completely painless and didn’t cost me an arm and a leg. I can’t thank you all enough, what a wonderful team of people!! :)

December 5, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Laura. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Highly recommended

I had a really good experience with buying & having my car service through the Honda express ! Talk with Edwin, he will definitely ensure all your questions and concerns. Highly recommended good deals for oil changes.

December 5, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to share your feedback with us, Julliana. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!

Rated 5 out of 5 stars

The fastest and easiest purchase

The fastest and easiest purchase. Good attention

December 5, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you so much for choosing Rick Case Honda, Ileana! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Rated 5 out of 5 stars

Got the car I was looking for and Jeff…

Got the car I was looking for and Jeff Tucker helped me out with everything I needed! Highly recommended!

December 4, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for your kind words, David. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!

Rated 5 out of 5 stars

Great service

December 4, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to provide our dealership with feedback on your recent visit, Ronald. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!

Rated 5 out of 5 stars

Stephanie was great

December 4, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Hi Dee! We’re happy to hear that we were able to meet your expectations and that Stephanie provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

It was a great experience all around

It was a great experience all around! I feel very confident in the purchase I made in the car I chose!

December 4, 2020
Unprompted review
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Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for the 5-star rating, Kvonpres! You made a great choice with your new vehicle! We hope you enjoy it for years to come! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Experience was good

Experience was good, professional sales team, explained everything that came along with the car, answered all the questions regarding financing, additional costs involved with warranty and insurance. Recommend talking to Abdul Ahad for any questions right from selecting a car to getting it delivered, he was the one that helped us.
Thank you Ahad and thank you Rick Case Honda

December 4, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for your kind words, Nakul! We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!

Rated 5 out of 5 stars

Helpful and Great service.

Luiz Medeiros was very helpful, amicable and offered really good service. Explained everything detailed which allows no misunderstandings specially when speaking money and fees. I was able to get the exact vehicle I hoped to own and am very happy with my purchase.

December 4, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for providing us with feedback regarding your recent experience with our dealership, Virna. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

The experience at Rick Case Honda was…

The experience at Rick Case Honda was the best from the beginning to the end. Gregory Point Du Jour was our sales VIP Specialist and he was very professional and informative along with Steven Foose, my daughter is very happy with her new Honda.

December 4, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to provide our dealership with feedback on your recent visit, NH. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!

Rated 5 out of 5 stars

Julio Gonzalez Service advisor at Rick…

Julio Gonzalez Service advisor at Rick Case Honda is amazing!!! He always takes care of his customers like they’re his friends and family. I would highly recommend using Rick Case to service your vehicle and ask for Julio when you go tell him Bobbye sent you!

December 3, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Bobbye. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Great Service

All work was performed very well. Service advisor Frank Penzo did a great job with everything - explaining all the work that was done.

December 3, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to share your feedback with us, Michael. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!

Rated 5 out of 5 stars

Frank took great care of me and kept me…

Frank took great care of me and kept me updated thought the whole process

December 3, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Hi Frank! We’re happy to hear that we were able to meet your expectations and that Frank provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Assistant Service Manager Danny…

Assistant Service Manager Danny Guerrero should be recognized for his outstanding advise and how he handled my auto service issues. It was a pleasure dealing with him, a gentleman and true professional.

December 3, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Hi Luis! We’re happy to hear that we were able to meet your expectations and that Danny provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Received great service

December 3, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to share your feedback with us, Chris. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!

Rated 5 out of 5 stars

Great

Great, fast, excellent experience

December 3, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Ronald. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Great customer service

December 2, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to provide our dealership with feedback on your recent visit, Kassandra. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!

Rated 5 out of 5 stars

5 stars all the way!

We have been going to this dealership for more than a decade. They always take good care of us - especially their amazing salesperson Shaher Husein. We wouldn't dream about buying (leasing) a car without him. 5 stars all the way. Thank you!

December 2, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for providing us with feedback regarding your recent experience with our dealership, Lucy. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Rated 5 out of 5 stars

Duane was great as always

Duane was great as always, good and fast service.

December 2, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to share your feedback with us, Guillermo. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!

Rated 4 out of 5 stars

Bought car

It was a good experience They were quick and efficient and I'm very happy with everything. It's very much how I want a business to run.

December 2, 2020
Unprompted review
Rick Case Automotive Group - Rick Case Honda logo

Reply from Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Louis. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

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