Rick Stein Reviews 

13,109
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and freshness of the seafood, noting that products arrive thoroughly protected and beautifully prepared. Many people also point out that browsing the website is straightforward, making the purchasing process entirely seamless and enjoyable. However, some people mentioned issues with delivery delays caused by external couriers handling the packages. A few customers also noted that specific items or sauces were occasionally missing from their delivered orders. Despite these occasional setbacks, consumers remain largely satisfied with the overall service and product offerings.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items like fresh fish and local goods... See more

Quality

Consumers find quality to be a delightful experience, frequently praising the fresh and delicious fish... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that packages arrive... See more

Order

Clients share satisfaction on order, frequently highlighting the easy online purchasing system and prompt,... See more

Service

Users describe positive interactions with service, highlighting a warm welcome and attentive staff throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... See more

Rated 5 out of 5 stars

Great service -ordering very easy and delivery good. The fish was beautiful and very fresh - a lovely Stein Fish Thermidor made and thoroughly enjoyed. Will definitely order and buy again. The monkfi... See more

Rated 5 out of 5 stars

Excellent! The fish was beautifully prepared - no grit in the scallops or shell in the crab!! It arrived exactly on time and tasted quite sublime. I loved the way it came with sauces and hazelnut b... See more

Rated 5 out of 5 stars

We have had lobsters from you before ,and although they are expensive , they are probably good value for money since they can always be relied upon to be of first quality . This was for a birthday cel... See more


Company details

  1. Restaurants & Bars

Written by the company

Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(13,109)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really great book

Really great book
Fantastic recipes but could look a bit more festive
However some recipes all year round do ❤️

November 4, 2025
Rated 5 out of 5 stars

Great book

The book is a Christmas present for my brother but it would’ve been rude not to have a look through. It is a lovely book with great recipes and reminiscences - in fact we have tried one already - yum yum

November 4, 2025
Rated 1 out of 5 stars

Notification was received that the…

Notification was received that the package was delivered, it must have been delivered to a different address as we have yet to locate it.

Raised this with the courier service and as yet still to get a commitment as to when the parcel will be located and delivered or if a replacement parcel will be shipped,

If a replacement book is shipped, please use DHL rather than the EVRI

November 4, 2025
Rated 5 out of 5 stars

Great Book.

The book was easy to order. I was notified when it was despatched so I knew when to expect delivery. It was packaged very well so that the book did not get damaged in transit.
The book makes an interesting reading as well as the great recipes and ldeas it contains.

November 4, 2025
Rated 5 out of 5 stars

Prompt service

Prompt service. Items well packed and arrived within the delivery timescale. All items received were exactly as described.

November 4, 2025
Rated 4 out of 5 stars

Christmas Food Hamper Review

We stayed at the Seafood Restaurant for a week in the summer so are already big fans of Ricks food so we knew this hamper would make a lovely christmas present.The presentation box makes it feel really special but we are confused why a packet of the biscuits were just left loose and not included in the presentation box.This takes away the feeling of opening a luxury gift

November 4, 2025

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