The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... See more
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Great service -ordering very easy and delivery good. The fish was beautiful and very fresh - a lovely Stein Fish Thermidor made and thoroughly enjoyed. Will definitely order and buy again. The monkfi... See more
Excellent! The fish was beautifully prepared - no grit in the scallops or shell in the crab!! It arrived exactly on time and tasted quite sublime. I loved the way it came with sauces and hazelnut b... See more
We have had lobsters from you before ,and although they are expensive , they are probably good value for money since they can always be relied upon to be of first quality . This was for a birthday cel... See more
Company details
Written by the company
Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
Contact info
Riverside, PL28 8BY, Padstow, United Kingdom
- rickstein.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great company
Easy to order on the website, plenty of details about the item. Communication after order is also good and packaging thorough, given that items are fragile.
November 26, 2025
Great quality and quick service.
Recipe books arrived quickly, and will make great Christmas presents.
November 26, 2025
Birthday roast
Roast was delicious but a bit cold. Service was variable … had a variety of people serving us and one lady was not very cheerful and quite surly. We had to ask at least twice for someone to pour the wine from the ice bucket which was far away from the table.
Nice younger male waiter and nice touch to bring a birthday plate. Lovely table with sea view.
November 23, 2025
The plate arrived broken
The plate arrived broken. I have emailed three times about the problem and have received no reply. This complete lack of customer service is completely unacceptable to me
November 26, 2025
The only thing that let you down was…
The only thing that let you down was Evril the didn't deliver to the door but left it in the sawmill
November 26, 2025
Cookery book
The book arrived safely and will make a perfect Christmas present,
Thanks Guys
Signed by Rick
November 25, 2025
A trusted name in culinary delights
A trusted name in culinary delights. I thought I would buy a Xmas hamper for a family member and I am pleased with the hamper contents
November 24, 2025
Lovely Porthdune handwash and cream
Easy to order. Well packed. Lovely product too. Arrived quickly with modest postal costs.
November 24, 2025
Don’t recommend ordering from this…
Don’t recommend ordering from this company. I ordered a case of wine 2 weeks ago for a party this weekend. It was meant to be delivered by Evri last week and I had a message to say that there was a problem. It was then meant to be delivered earlier this week and cancelled again. I contacted Rick Stein yesterday and they apparently escalated with Evri. I have heard nothing again and rang Rick Stein this am. They will not help and will not refund. They will not take any responsibility for the delivery company that they are using. They said that it is with the delivery company and there’s nothing they can do. They advised that the tracking says that they attempted delivery yesterday but this is a lie. There is no card, no email, no text and no sign of them. Appalling service
November 28, 2025
Unprompted review
One jar arrived completely smashed
One of the jars, intended for an Xmas present was completely smashed. i have photographs to show. Don't know how to send them to you.
November 4, 2025
Please don’t use Evri
Evri have lost my parcel. Please consider using a different courier in future. I am now £28 out of pocket. Disappointing.
November 4, 2025
Very nice book,have enjoyed reading all…
Very nice book,have enjoyed reading all your memories and the lovely recipes look forward to using them.
Many Thanks
November 5, 2025
All as expected
November 5, 2025
Nice book but spoiled…
Nice book re content but but spoiled by bent pages and fuzzy printing. Sloppy quality control
November 5, 2025
Rick's Christmas selection
I have bought Rick's Christmas book for my husband for the past 20 or so years. They are a treat for the eyes and belly. And this one is a more personal take on the festive season. Thanks Rick. Another triumph....
November 5, 2025
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