Ride and Glide Reviews 

218
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Board was delivered several days before the time stated so that was a nice surprise.. thought I was never going to get the hang of it but by the end of the 1st afternoon I'd done 3 miles, still pretty... See more

Rated 5 out of 5 stars

I bought a Fiido T2 Cargo bike through Ride and Glide, choosing home delivery over in-store assembly. Setup was simple and the bike was great—until it broke. While equipment issues are frustrating,... See more

Rated 5 out of 5 stars

Helpful team and fast delivery if item in stock. I’ve found that my Back order items are generally delivered within the given estimate. Be nice if more Onwheel items were stocked, especially things li... See more

Rated 5 out of 5 stars

Was having trouble getting the model I wanted from other sites, being made to wait weeks without a peep from the suppliers. I placed my order on Friday with ride and glide and even though it was a ban... See more

Company details

  1. Bicycle Store
  2. Electric Motor Repair Shop
  3. Electronics Store

Written by the company

Ride and Glide was founded on the South Coast of England, driven by a passion for board sports and a love of all things fun. We’re dedicated to bringing high-quality, eco-friendly electric rides to the leisure and travel scene. We firmly believe electric transport is the future and we’re doing everything we can to make that a reality.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(218)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in UK for OneWheels

Bought a couple of onewheels from R+G and had great experience. Good communications on shipping and advice on an issue I had on a board that was out of warranty. Great people to deal with.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

R&G - Top Dogs for Onewheels

I can't say enough good things about the team at Ride & Glide. Whilst waiting for a product to come into stock they kept me updated constantly.
For all your Onewheel needs in the UK these guys are your go to retailer. Will use again. Highly recommended.

March 1, 2023
Unprompted review
Rated 4 out of 5 stars

Had good customer service thus far…

Had good customer service thus far ,been having issue with my nami scooter ,contacted ride n glide, they organised courier to pik up n now at there depot ,Ride n glide contacted myself to inform me has arrived, Yet to find out what's wrong with my scooter but did state 72hrs on email ,so yeah so far so good 👍

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Ride and Glide Dualtron purchase

I was after a Dualtron Victor, but needed a seat and a few other bits. Ride and Glide were the only company to take my order seriously, after many hours of research and contacting various companies. It even arrived earlier than stated, and i was particularly grateful to the staff for all their help and attention! Especially Amy who was great in assisting, advising and keeping in touch and up to date! All in all excellent service.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Onewheel pint x

Staff very knowledgeable and friendly, purchase was straightforward,and product is great. Would definitely use ride and glide again.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Pascal and Toby

Pascal and Toby were absolute stars nothing was to much trouble to get my nami ready to go a pleasure to deal with highly recommended

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication, Onewheel is great Christmas present

I got the Onewheel as Christmas present, my partner said that delivery was very good, and they were in contact with him all the time making sure he knows where to expect packages. The fender arrived later but we knew that was the case because of the great communication.

Great shop I would highly recommend and it’s now my go to shop for all Onewheel related things.

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Having already been familiar with the excellent R’n’G scooter videos, it was an easy choice to approach them for my next step up the scooter ladder. Delight to deal with and went extra mile to arrange colllection. A+++

February 25, 2023
Unprompted review
Rated 1 out of 5 stars

I cannot begin to describe how poor…

I cannot begin to describe how poor their customer service is. Ordered a Onewheel £1200 for it to break 3 days after Xmas and spoke to online chat and email and got told contact one wheel for repair. I got the Onewheel off ride and glide so I expect them to handle the repair, refund, or replacement. I’m now having to deal with Onewheel In America which is hard a frustrating and I have a child very upset. The standard of service is poor. Take your money and then they don’t care. Every other company you buy from you return a faulty product to but not this place. Take your money and run and then just stop emailing you back. Never would I use again

January 3, 2023
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Carrie, we're really sorry you've not received the level of service you expect from Ride and Glide. Onewheel like to deal with all warranty issues directly, but if you email your order number to support@rideandglide.co.uk one of our company owners will reach out to see how we can resolve this promptly for you.

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