Andy Reviews 1,455

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting drivers who go above and beyond. The service is frequently described as efficient and reliable, with many appreciating the smooth booking process and timely communication regarding driver details and arrivals. People also commend the comfortable, clean vehicles and the overall ease of their journeys. However, some customers also noted occasional issues. A few reviewers mentioned instances where the driver went to the wrong terminal or dropped them off at an incorrect location, leading to inconvenience. There were also isolated reports of drivers not providing pre-paid child seats or arriving at the wrong time, though these seem to be rare occurrences.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the punctuality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising drivers for being on time or early,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Location

People report positive experiences with location. Customers appreciate the drivers' punctuality and ability... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then change... See more

Rated 5 out of 5 stars

My driver on January 4, Juan was wonderful! He came 5 minutes before the scheduled time, kindly helped with my luggage, drove carefully and effectively and was a true gentleman. My driver on Jan... See more

Rated 5 out of 5 stars

I just wanted to send a quick note and let you know that our driver Abdul Waheed was fantastic. He was professional, on time and was a very careful driver. He was a true professio... See more

Rated 5 out of 5 stars

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely profession... See more


Company details

  1. Transportation Service

About Andy

Written by the company



At Andy, we specialize in taking you places, whether it's from city to city, airport to city, or any point of interest within a city, in Barcelona, Andorra, Madrid and Valencia.

Our drivers are carefully selected to make your long-distance trips as enjoyable as possible, and our 24/7 travel agents are always available by chat, so you don't have to wait.

Book in advance and pay online with your credit card. The best part? The price is all-inclusive, so you won't get hit with any extra fees or hidden costs.

Book your ride now

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. I used Andy both to and from Girona airport. The driver was on time - was where is said he would be. Drivers were very friendly. Nice clean cars. Very helpful with cases. Reasonable price. Would definitely recommend and would definitely use again.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations.

Exceeded expectations.

Driver was the definition of professional. Arrived early and made a timely stop along the way.

So easy and convenient for our family of five w 8 pieces of luggage.

Using again!

August 24, 2025
Unprompted review
Rated 4 out of 5 stars

10 minutes late but pleasant driver and…

10 minutes late but pleasant driver and arrived at air port on time. I think the drivers changed at the last minute so the number I had was for another driver but once connected with driver everything was fine. Would use again

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience in general

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely professional and we enjoyed our transfer very much! Would definitely book again! P.S. price was 60 euros cheaper than an average taxi

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, right on time to pick us up. Tabraiz was an excellent driver, and helped us find the hotel, which was not accessible from the road.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, safely, on time!

Our driver was on time and there was a very good communication! He was very friendly en drove safely! thank you for the good start of our holiday!

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Driver was great and efficient and the…

Driver was great and efficient and the company helped us out at short notice when our other arranged transport left us stranded at short notice. Drivers waited around for us while we karted and we over ran a little bit but drivers were great about it. Thanks again
We had 2 cars so this is review 1 of 2

August 16, 2025
Unprompted review

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