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Andy Reviews 1,455

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TrustScore 5 out of 5

4.8

Transportation Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting drivers who go above and beyond. The service is frequently described as efficient and reliable, with many appreciating the smooth booking process and timely communication regarding driver details and arrivals. People also commend the comfortable, clean vehicles and the overall ease of their journeys. However, some customers also noted occasional issues. A few reviewers mentioned instances where the driver went to the wrong terminal or dropped them off at an incorrect location, leading to inconvenience. There were also isolated reports of drivers not providing pre-paid child seats or arriving at the wrong time, though these seem to be rare occurrences.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the punctuality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising drivers for being on time or early,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Location

People report positive experiences with location. Customers appreciate the drivers' punctuality and ability... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then change... See more

Rated 5 out of 5 stars

My driver on January 4, Juan was wonderful! He came 5 minutes before the scheduled time, kindly helped with my luggage, drove carefully and effectively and was a true gentleman. My driver on Jan... See more

Rated 5 out of 5 stars

I just wanted to send a quick note and let you know that our driver Abdul Waheed was fantastic. He was professional, on time and was a very careful driver. He was a true professio... See more

Rated 5 out of 5 stars

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely profession... See more

Company details

  1. Transportation Service

About Andy

Written by the company



At Andy, we specialize in taking you places, whether it's from city to city, airport to city, or any point of interest within a city, in Barcelona, Andorra, Madrid and Valencia.

Our drivers are carefully selected to make your long-distance trips as enjoyable as possible, and our 24/7 travel agents are always available by chat, so you don't have to wait.

Book in advance and pay online with your credit card. The best part? The price is all-inclusive, so you won't get hit with any extra fees or hidden costs.

Book your ride now

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Another great journey

Another great journey, driver very pleasant and competent managing to get us there on time even though it was at a very busy time on the roads.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

great experience

great experience, i will definitely use again. driver was on time and sent accurate info as to where we should meet him. i liked that you sent me an email with the drivers details beforehand. it gave me confidence that he would be there. driver was very polite, friendly and helpful

March 28, 2026
Unprompted review
Rated 2 out of 5 stars

Wrong Terminal

Unfortunately the driver went to the wrong terminal and then it was a while until I could find him. The car and driver were different to what was sent to me. And although I gave him the address , the same as booked, he dropped me off at wrong location , so I had to walk quite a way with my luggage

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 for a family transfer that ticks…

10/10 for a family transfer that ticks all the boxes. Our Driver Shafique was fantastic- helpful polite and kind!
Booking via Andy was easy and we knew we had booster seat etc and nothing to worry about
We could just enjoy the ride and relax and get excited about our time in the mountains

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Driver prompt and arrived on time and was very friendly. Helped us on and off with luggage. Great price! Highly recommend

March 18, 2026
Unprompted review

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