Andy Reviews 1,455

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting drivers who go above and beyond. The service is frequently described as efficient and reliable, with many appreciating the smooth booking process and timely communication regarding driver details and arrivals. People also commend the comfortable, clean vehicles and the overall ease of their journeys. However, some customers also noted occasional issues. A few reviewers mentioned instances where the driver went to the wrong terminal or dropped them off at an incorrect location, leading to inconvenience. There were also isolated reports of drivers not providing pre-paid child seats or arriving at the wrong time, though these seem to be rare occurrences.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the punctuality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising drivers for being on time or early,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Location

People report positive experiences with location. Customers appreciate the drivers' punctuality and ability... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then change... See more

Rated 5 out of 5 stars

My driver on January 4, Juan was wonderful! He came 5 minutes before the scheduled time, kindly helped with my luggage, drove carefully and effectively and was a true gentleman. My driver on Jan... See more

Rated 5 out of 5 stars

I just wanted to send a quick note and let you know that our driver Abdul Waheed was fantastic. He was professional, on time and was a very careful driver. He was a true professio... See more

Rated 5 out of 5 stars

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely profession... See more


Company details

  1. Transportation Service

About Andy

Written by the company



At Andy, we specialize in taking you places, whether it's from city to city, airport to city, or any point of interest within a city, in Barcelona, Andorra, Madrid and Valencia.

Our drivers are carefully selected to make your long-distance trips as enjoyable as possible, and our 24/7 travel agents are always available by chat, so you don't have to wait.

Book in advance and pay online with your credit card. The best part? The price is all-inclusive, so you won't get hit with any extra fees or hidden costs.

Book your ride now

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Transfer to Andorra skiing

We knew who our driver was and he was in contact with before pick up. He told us exactly what to do, which made the journey that much more relaxing. The driver was safe and very polite.
The private transport is expensive (expected), but we thought we’d at least have had water available, or have a designated stop on route, so we could have got basic provisions. Others we have used have always provided drinks and snacks. Just an observation.

Other than that I’d highly recommend the company to anyone.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

All very easy

All very easy. Driver nice guy, bit confusing with getting a WhatsApp message from someone with different name, but once contact made everiwas good

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Our driver Juan was great!

Our driver, Juan, had a super clean car and we enjoyed our transfer from Tarragona to Viladecans with him. This was our second time booking with Andy and we will use their services next winter again.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

BINGO!

I don't have enough words to thank driver Victor for his courtesy and professionalism. Our luggage was only released 2 hours after landing and he didn't give up on us (he could have). He chose to wait. I thank the ANDY team for sending us such a competent and professional driver. I have no doubt in recommending Andy to anyone looking for safe service in Spain. Our trip was from Barcelona to Zaragoza. Thank you again.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend this service.

Everything was amazing from start to finish.
The booking was easy and very clear to understand,we had regular messages to confirm what was happening,when our driver was on the way.
Our driver was waiting for us at Barcelona airport when we arrived.He was so friendly and helpful.
Can't fault this service.Once you get through arrivals with your bags it is such a good feeling to find a friendly driver waiting for you.
Highly recommend and we will be using it again for sure.

November 10, 2025
Unprompted review
Rated 3 out of 5 stars

Communication issues

I’m not really clear on the communication side of things. I was contacted on wattsapp the day before travel asking if I could bring the time forward and it seemed to be a different company but they were able to confirm the vehicle details that were booked. The driver who met me this morning was not the one on the confirmation and the vehicle was different which lead to some anxiety as to whether the driver was legitimately a taxi but I did clarify beforehand the trip was already paid for and he had my name and destination and with a flight to catch with two children with me I didn’t have much choice but to take the taxi. The driver was polite and got us to the destination fine it was just unnerving that the confirmation wasn’t for that driver and vehicle

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, lovely driver, quick confirmation

My driver was absolutely lovely! He was kind, helpful, and shared a lot of useful information about the region. His car was also super clean and I felt safe and well taken care of. I booked this transfer last minute and had never used Andy before, but I am impressed and satisfied with the service provided. Will definitely book a transfer again!

November 1, 2025
Unprompted review

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