Zoomo Reviews 

That was amazing with the staff and service
I'm very satisfied with the Customer service.

Was really enjoying the experience only for it to fail second day. Costing me earnings, and we only signed the agreement on Friday. I am really not happy. And to make it worse they are closed on the weekend. We'll be ripping this agreement up. I don't need this.

All good just need spare batteries at store

Gio was good staff! My English is not good, but he was so kind for me😎

I had problem with my insurance document with Uber when I take bike rent from zoomo. I try to contact zoomo customer care through zoomo app and it's done smoothly. The person who called me done the process on the call and now my Uber app is working perfectly. Thank you.

Very poor service the staff is charged and they don’t understand the system. Please train them properly then bring them to desk for customer service. The boy with glasses don’t understand any thing every time asking… poor service sorry to say

Josh is a very good performer I like the way reciving and

5 stars, amazing experience with the bike.

Great service! Good bikes! And no problems! Strongly recommend!

Counter helped us so kindly and helpful. Everything was going well. Thank you.

Thanks a lot Kleng. You are the best dear. Such a kind, responsible and professional. The only reason why I’m still using Zoomo is you. I’m really appreciated you.
10/10 for Kleng

Zoomo is very helpful for everybody but i think if you are a beginner you take weekly plan and then choose 12 weeks plan. One guy who name is jobelle he is very humble person and they know how to treat with costumers.

They locked the bike and expected me to continue with my plan, when fairly I stated that I don't hire locked bikes, I hire them in order for them to work so I can make money. Then they decided to attempt to repossess the bike, even after I offered thew bike back to them multiple times. Leaving me with a threat to say they'd report me for stealing the bike, I immediatley responded with, COME GET YOUR B IKE I DON"T WANT IT and what do they do go silent and refuse to collect the bike and continue stacking up a bills for future weeks despite the bike still being locked and unusable to me. Basically they are weird, lacking customer service, and the theft cover they make you pay for does NOTHING to benefit you, simply means they get their bike back. Why is that even a charge to the customer. Basically theft cover is an add on that is complete profit it's not an actual insurance cover and it costs $100 a month. They make a strong effort to make you believe the bike WILL be stolen. When I asked for theft cover to be removed that asked for confirmation 4 times before evert cancelling it and then refused to cancel it without a $150 deposit when they already gps track the bike. They are thieves go some where else

Horrible customer service. No ability to call them but they will call you to ask when you're going to pay then proceed to hang up with no manners.

Rent is pretty high when compared to the competitors(Connectbike, Buzzbike).

Email support is good.

Not much like wowww
It's ok.

Good bike experience. Reliable battery life

Their assistance in any issue arose is very helpful. Team is very kind and friendly and provide assistance anytime according to the my comfortable schedule.

I am an old clie with Zoomo,
So, The Zoomo team, especially “Hugo”, have never let me down. They are so kind, helpful, and go the extra mile to provide the best customer service.

On the other hand, regarding Zoomo itself and its bikes, their bikes are durable, practical and have few faults, in my opinion the negatives are two:
- The rental prices are so high that you pay for a new bike every few months!!
- Maintenance centres are very far away and few, especially after the closure of the Fulham centre.

Conclusion: It is a company that you can depend on for a short period only, and you should prepare yourself to buy your own bike or motorcycle.
The price policy and the few service centers, it is a wrong business policy and if they want to continue in the market, it must be changed!

Regards