I had no problems with bike personally, however just be aware that the customer service is terrible. I have twice made a reservation for a bike which cost me to waste an hour journey to get there and... See more
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Absolutely appalling customer service. I made a booking in November for early December, for two months. Zoomo contacted me and informed me that they didn't have sufficient bikes and there would be a d... See more
So far so good. The bikes are in someways better than Vinx, brand cause they are lighter, and can be pedalled on flat battery, if you take it out, But most importantly they are 100%v legal,however t... See more
Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bi... See more
Company details
About Zoomo
Written by the company
Contact info
Sydney, Australia
- hello@ridezoomo.com
- ridezoomo.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Zoomo ebikes Melbourne Team the best
I found Zoomo to be much cheaper compared to other ebike shops. Every ebike shop has its pros and cons, but I chose Zoomo cycle because their bikes are safe and meet Australian regulations. I tested ebike with a throttle, and it made me feel uneasy and jumpy. While I appreciate not having to pedal anymore, it's a bit scary riding a bike that can go over 30 kph.
The team at Zoomo is fantastic. Even though they're always busy, they been really great with customer service and support. They been taking care of me throughout my 3 week rental, always emphasizing battery safety and the importance of regular maintenance. I always see them happily helping customers, even with my limited English.
I highly recommend Zoomo ebikes. They professional, easy to deal with, and provide quick-solutions. The throttle is great, but it’s much assurance to know I’m riding a legal bike.
Thanks, Ayush, for the awesome customer service!
Thank you kleng
Special thank you to kleng who quickly provided me which what I needed to get back to earning again. While he was away the other support team members were of zero help and made me wait for over a week with no resolution.
Also special thank you to the Bermondsey workshop team for always being friendly and respectful.
Very good bike shop
Very good bike shop, very friendly staff specially the bicycle mechanic.
I'm Soo grateful for y'all truly
I'm Soo grateful for y'all truly. Im on a low budget due to being a single mom and this is helping me work more comfortably and it's low cost. God bless y'all fr 💚
I had the best service in my life
I had the best service in my life
Gabriele helps me a lot and I find the solution for my self
Thanks zoomò bike
The team was so funny and friendly and…
The team was so funny and friendly and professional. I will recommend to all my friends.
Good bikes and no deposit
Good bikes and no deposit. You only need to.pay extras
I had an exceptional experience with…
I had an exceptional experience with Hugo at the reception at Zoomo. He is incredibly helpful and attentive, always going the extra mile to ensure customer satisfaction. Whether I had questions or needed assistance, Hugo was there with a friendly attitude and a genuine willingness to help. His dedication and professionalism truly set him apart. Highly recommend seeking out Hugo if you want top-notch service!
The person on reception is so kind and…
The person on reception is so kind and hard working and he deserves the best employee title mr.hugo
Zoomo staff provides a exellent…
Zoomo staff provides a exellent services and have a great communication skills
Jio was very respectful
Jio was very respectful, help me with the service and it help me a lot with my bike
Very good Chat support with a clear to…
Very good Chat support with a clear to the point response which is helpful for me.
The service is great
The service is great, and the bike performance satisfied me. Would continue with this service when there is a chance.
Unbelievable service
Superb service! Lovely guys always busy yet accommodating and tend to needs with post haste within reason. 0 other services like it a real golden egg of the community
Good service
Services are very efficient and warm
The bike Looks very good,and services are very efficient and warm
Amazing bikes good service and nice…
Amazing bikes good service and nice staff.
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