I had no problems with bike personally, however just be aware that the customer service is terrible. I have twice made a reservation for a bike which cost me to waste an hour journey to get there and... See more
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Absolutely appalling customer service. I made a booking in November for early December, for two months. Zoomo contacted me and informed me that they didn't have sufficient bikes and there would be a d... See more
So far so good. The bikes are in someways better than Vinx, brand cause they are lighter, and can be pedalled on flat battery, if you take it out, But most importantly they are 100%v legal,however t... See more
Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bi... See more
Company details
About Zoomo
Written by the company
Meet Zoomo. Get a world-class electric bike with maintenance and theft cover included.
Engineered in Australia, our quality and affordable electric bikes subscriptions are trusted by 1000s of couriers, commuters and everyone in-between.
Try a Zoomo e-bike today.
Contact info
Sydney, Australia
- hello@ridezoomo.com
- ridezoomo.com
2.9
Average
395 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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They were very kind
They were very kind, they already had the shop closed and they help me rent the bike after 6, I would really recommend them thanks!!
July 25, 2024
Unprompted review
Jobelle helped me a lot in resolving my…
Jobelle helped me a lot in resolving my issue. He didn't took long to reply always replying fast and listens carefully and work on it quickly. Love the service.
July 24, 2024
Unprompted review
it was great!
July 22, 2024
Unprompted review
Nicollta she make my bike nice
July 22, 2024
Unprompted review
The look is very beautiful and the…
The look is very beautiful and the battery is good and the staff there are very friendly so I lo definitely return in the future！
July 22, 2024
Unprompted review
My query and concerns were timely…
My query and concerns were timely managed by Jobelle, in’am wholeheartedly grateful for support and assistance provided by her👍🏻
July 16, 2024
Unprompted review
Good 0000000
July 16, 2024
Unprompted review
Good bikes n also good staff
July 15, 2024
Unprompted review
Great experience booking my first bike!
July 10, 2024
Unprompted review
Such a good experience
Such a good experience, riding with zoomo bike, it was really fun 👍🏻👍🏻👍🏻👍🏻
July 8, 2024
Unprompted review
very helpfull everytime i come to…
very helpfull everytime i come to workshop, the bike itself is great.. thank you
July 8, 2024
Unprompted review
It was good we have services included…
It was good we have services included and never have any problems
Good service
July 5, 2024
Unprompted review
The worst rental bike I’ve seen
The worst rental bike I’ve seen, they take all my money (I don’t have enough for survive)
No commercial gesture, I don’t recommend at all ❌❌
July 4, 2024
Unprompted review
Giovani from zoomo Surry hills help me…
Giovani from zoomo Surry hills help me a lot. Thank you for everything 😁
July 4, 2024
Unprompted review
Overall good service and fast response.
Overall good service and fast response.
July 4, 2024
Unprompted review
Top Notch Customer Service & Product
The customer service is exceptional: I felt welcome, experienced great communication, and received excellent support and quality service. I love my rented Zoomo bike, and the repair service is top tier. ✨✨✨ Thank you, Sergio, Rod, D, and everyone else. Great staff and seamless teamwork—they deserve a raise!
June 26, 2024
Unprompted review
Eliezer exceptional service ❤️
I would like to express my deep gratitude to Eliezer for the exceptional service. Not only did he patiently answer all my questions, but he was also extremely helpful in speaking Portuguese, which made it a lot easier for me as I have a basic level of English. Thank you very much, Eliezer! ❤️
Furthermore, I congratulate Zoomo for having such a dedicated employee. Customer support was excellent throughout the entire process. Recommended!!!
July 3, 2024
Unprompted review
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