Ridgewood Bank Reviews 

27
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Especially Joseph Jaghab is a person of great humility and done notary job well and has great managerial skills. We recommend to all to visit at Franklin Square Branch and meet him.

Rated 5 out of 5 stars

Jeannette Mulholland Manager of the Rockaway Point branch has always gone above the call of duty in her dealings with me. I have dealt with many bankers over my 74 years but Jeannette has been more th... See more

Rated 5 out of 5 stars

We had a wonderful experience at the Ridgewood Savings Bank on Sedgwick Ave. Ms.Fiona, Ms.Shantie, Ms. Tahmeda, and Mr. Chris (Santa) were welcoming and generous. Our children from the Child Developme... See more

Rated 5 out of 5 stars

I have been a long time customer at Ridgewood Bank's Whitestone branch. I have always received excellent service. I especially would like to discuss teller Kathy Solero. Kathy has taken care of my ban... See more

4.1

Great

TrustScore 4 out of 5

27 reviews

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4.1

All reviews

(27)

1 review in the last 12 months

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Rated 1 out of 5 stars

As a customer with accounts, I am done with Ridgewood

As a customer with CD's, I felt very duped when signing up for a promotion in checking back in October 2024. Three direct deposits and a bonus would arrive. It never did. Now I hear about a "minimum" needed which was under the new $300 minimum for each direct deposit. I work a part time job and, although close to this newly disclosed amount, I did not qualify.
Had I been advised in full disclosure; I would have never agreed to this offer and would have taken my checking business to another institution.
For this reason, I will be pulling my CD's out at time of maturity and never doing business again with this bank. There are too many options, and my current bank's check promotion did offer what I needed. I am sure the bank gathered their bonus or benefit by my sign up, I did not!

April 2, 2025
Unprompted review
Rated 2 out of 5 stars

My.Client Dean Williams.Had When Inside…

My.Client Dean Williams.Had When Inside Two.Banks

One Yonkers NY.Mclean Ave New Rochell.Ny.Branch
Teller Was Very Rude Out Loud To Me I Report It To.
Manager Other SteroType Me Way I Was Dress Look.
That Not Way It Work.I AM.Managements.Of Buildings
Of The City.Of Yonkers New York.19)Buildings)Legals.Action.Will.Take Place Proof.Soon)Lawrence Castle Att.of law)

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Jeannette Mulholland Manager of the…

Jeannette Mulholland Manager of the Rockaway Point branch has always gone above the call of duty in her dealings with me. I have dealt with many bankers over my 74 years but Jeannette has been more than just a person doing her job she cares for her customers taking care of everything. Not just on the date below but every day of the year.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

I have been to the sedgwick avenue…

I have been to the sedgwick avenue branch and if I have any issue I will go to Fiona Watkins and she will help me fix it she is very patient and professional.. even on the phone if it's a issue she is readily available god bless her and ridgewood bank is happy to have her and the rest of the staff at that branch are the reason why I will only go to that branch

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

I recently wrote my first children's…

I recently wrote my first children's book and wanted to setup a business account at the Ridgewood Savings Astoria branch (I have personal accounts with them as well). Christian went above and beyond to answer any questions and to inform me of all the important steps. The entire team at the Astoria branch are kind, helpful and make you feel welcome. It truly feels like a neighborhood bank where they know their customers. I LOVE this bank and look forward to stopping in and saying hello to the team there. Always a joy to see them and am grateful I'm their customer and to partner with them as my business grows!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Santa Visit to Ridgewood Saving Bank

We had a wonderful experience at the Ridgewood Savings Bank on Sedgwick Ave. Ms.Fiona, Ms.Shantie, Ms. Tahmeda, and Mr. Chris (Santa) were welcoming and generous. Our children from the Child Development Center took a picture with Santa, received a gift bag, cookies, and juice. They had a fun time. Thank you!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

The Breezy Point Branch Staff

The Breezy Point branch has been an asset to me especially two of the staff Tina Vlastaris and Stacey L Rollman.
Recently I had a situation where someone attempted to get access to my account.
They assisted me I am disabled and homebound.
Both of them are a true reflection why Ridgewood savings is a great bank.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

I visited the Forest Hills Branch in…

I visited the Forest Hills Branch in Queens to inquire about opening an account. I was helped by Marina Tur. I was impressed by the professional way that she helped me. She gave me precise and complete information. She made feel welcome at the bank. I opened a checking and savings account. I will recommend her and the bank.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Whitestone Branch review

I have been a long time customer at Ridgewood Bank's Whitestone branch. I have always received excellent service. I especially would like to discuss teller Kathy Solero. Kathy has taken care of my banking needs for many years. She has always been highly efficient, personable, professional and respectful. Besides doing her job well, she has always been kind and caring. She treats her customers like family. My husband has been ill and she always remembers to ask how he's doing. I highly recommend the Whitestone Branch and will continue to do all my banking there.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Kathy Solero at the Whitestone is the…

Kathy Solero at the Whitestone is the best teller ever. However, she is more than just teller. She is knowledgeable in every aspect of banking. When I told my wife was dying, she advised me to set up a new account in advance for my funds would not get frozen. She is a tremendous asset to your organization, and you should be proud to have her in your employ.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Marina at Ridgewood Bank in Forest…

Marina at Ridgewood Bank in Forest Hills, NY is an excellent customer service representative. She is knowledgeable, efficient and pleasant. She consistently provides great service for complex banking services and I'm grateful to work with her and the team at Ridgewood Savings Bank in Forest Hills, NY.
Sincerely,
Dana T.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Commendation!

I recently withdrew some money to invest in a high yield short term CD and Jeanette Mulholland, manager of the Ridgewood Breezy Point Branch questioned me very nicely to ensure I was not a victim of fraud. Not only that but my daughter who has power of attorney on my account was telephoned to verify that the premise was legit. I can't tell you how happy and safe it made us feel that this bank is looking out for us... Like family!

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Employees are always patient and friendly
All know your name and you always get a Thank you for your business. I bank at the Astoria branch and I would never think of switching banks.

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

Ridgewood Bank on Mclean and Avenue…

Ridgewood Bank on Mclean and Avenue Yonkers. it was a great bank until they change the manager the new manager, Alex sucks. I wish they move in a fire very hostile environment to go there or even work in the bank nasty rude, I have been Ridgewood, over 20 years but this manager name Alex is the worst useless I just wish they get rid of him and I’m not the only one I own a business across the street and all the customer said the same thing and they are moving on to know the banks. This man he must go.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Spectacular serviced, great employees

I recently had a stroke and needed assistance setting up a checking and savings account. The representatives Fiona and Shantie helped me through the process with patience and kindness repeating whatever I did not understand. I would recommend this bank to family or friends without reservation.

April 22, 2023
Unprompted review

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