Right Cars - ROMANIA Reviews 3

TrustScore 3 out of 5

2.9

Str Calea Bucurestilor 323 (inside Alana Parking), 075100 Otopeni, Județul Ilfov, RO


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Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Finding Right Cars Bucharest Otopeni Airport - Once you have cleared cuztoms and yiu exit in to the arrivals hall plese turn right. You wil find a member of the Right Cars team holding a board shoing the Right Cars Logo simply call the Right Cars Bucharest Airport on +00 40 752 148804 and a Right Cars Romania representative will wait for you at the arrivals hall, with a sign board. A free shuttle bus service is provided to reach the location which is situated 3 minutes away from the airport. Please call +40 752 148804 if you need assistance.


Contact info

  • Str Calea Bucurestilor 323 (inside Alana Parking), 075100, Otopeni, Județul Ilfov, Romania

  • +40 752 148804

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

AVOID AT ALL COST

The rental company employees didn't answer the phone when we called for an airport pick-up. We had to order a taxi to take us there, only to be told upon arrival that the management had instructed staff to refuse any third-party bookings with immediate effect. They offered us a car if we paid an additional €300 in cash on top of our existing booking. Extremely dodgy service and company—avoid at all costs!

February 9, 2025
Unprompted review
Right Cars - ROMANIA logo

Reply from Right Cars - ROMANIA

We are so sorry to hear that you did not receive the vehicle booked. Please reach out to the customer care department for further assistance as without your reservation number and with little information about the booking I am unable to check the reservation details on our system and advise.
Please write to customercare@right-cars.com

Rated 5 out of 5 stars

Great staff and cars

November 20, 2023
Right Cars - ROMANIA logo

Reply from Right Cars - ROMANIA

Thank you for taking the time to leave your 5 star review. We are pleased to hear you had a great rental experience and you was happy with the service and vehicle provided. We hope we can welcome you again to one of our many locations in the near future.

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