Right Choice Training Reviews 

59
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the helpful staff, prompt responses, and clearly structured online learning materials that make studying both easy and stress-free. Consumers frequently mention that the courses allow for flexible, self-paced learning while consistently providing strong ongoing guidance throughout their entire educational journey. Some reviewers were not happy with the communication and support, noting specific issues like unannounced online meeting requirements or limited assistance after enrolment. A few other people also felt that there was a notable lack of flexibility, experiencing frustrations when trying to receive timely help.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting well-structured course materials, flexible... See more

Staff

Customers consistently note positive experiences with staff, describing the team as supportive, approachable,... See more

Customer service

Customers had great satisfaction with customer service, consistently highlighting the prompt communication... See more

Service

Users describe positive interactions with service, highlighting that mentors are incredibly helpful and... See more

Response time

Reviewers highlight high satisfaction with response time, noting timely answers to inquiries and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right Choice Training had the perfect balance of helpful and allowing independence. I liked that I was able to complete the course in my own time within the allowed timeframe. Past courses I... See more

Company replied

Rated 5 out of 5 stars

I am a mature-age student and have found the Right Choice Training dashboard easy to understand. The course instructions and content were clear and easy to follow, and I received regular email updates... See more

Company replied

Rated 5 out of 5 stars

Just finished my Cert IV in Work Health and Safety with this training provider and couldn’t be happier. The trainers were super knowledgeable and easy to deal with, and the course content was practica... See more

Company replied

Rated 5 out of 5 stars

The team were always very friendly and prompt to assist when needed. The online portal and training resources were easy to navigate resulting in an ease of learning. Studying as an adult can be daunti... See more

Company replied


Company details

  1. Training Centre

Written by the company

Right Choice Training is a Registered Training Organisation (RTO#45790) delivering nationally accredited courses to domestic students and corporate enterprises in Australia. We have always been forward thinking and one step ahead of the current trend in education. Our strength is in our people, and our people think outside the box, which sets us apart from other online training organisations. We have our simulated business resources to integrate with our courses so that all learners can experience a simulated workplace that delivers many departments, job descriptions, policies and procedures of a working company. For those learners that are commencing study for a new career, our virtual company provides you with a better or greater understanding of what to expect in the workplace.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(59)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth doing – learned a lot

Just finished my Cert IV in Work Health and Safety with this training provider and couldn’t be happier. The trainers were super knowledgeable and easy to deal with, and the course content was practical and easy to understand. I felt well supported the whole way through and actually enjoyed the learning. Would definitely recommend to anyone looking to get into WHS or upskill.

March 20, 2026
Unprompted review
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Reply from Right Choice Training

Dear Shona
Thank you so much for your kind feedback and congratulations on completing your Certificate IV in Work Health and Safety!
We are delighted to hear that you found the course practical, easy to understand, and enjoyable, and that our trainers were able to support you throughout your learning journey. Your recommendation means a lot to us.
We wish you all the very best in your future career in WHS, and please feel free to reach out if we can assist you further.
Regards
Team Right Choice Training

Rated 5 out of 5 stars

One of the best RTOs I have learned from.

The whole end to end experience was awesome for me and communication was very clear and concise with not only my trainers and assesors, but also with the RTO management staff. Everyone helped me complete my course at my own phase and accomodated for me questions and need at every step of the way. Marking was really reasonable and well explained. I would highly recommend Right Choice Training to anyone who is looking to upskill and learn a new skillset.

March 16, 2026
Unprompted review
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Reply from Right Choice Training

Dear Ruwini
hank you for your wonderful feedback.
We are delighted to hear that you had such a positive end-to-end experience with us and that our trainers, assessors, and management team were able to support you clearly and consistently throughout your course. It’s great to know you found the flexibility, communication, and feedback helpful in completing your studies at your own pace.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
We wish you all the very best in your future endeavours and hope to support you again in the future.
Regards
Team Right Choice Training

Rated 5 out of 5 stars

Make the right choice to your study with Right Choice Training!

The team were always very friendly and prompt to assist when needed. The online portal and training resources were easy to navigate resulting in an ease of learning. Studying as an adult can be daunting however Right Choice Training made it super supportive and achievable.

March 2, 2026
Unprompted review
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Reply from Right Choice Training

Dear Ashlee
Thank you so much for your lovely feedback and for choosing Right Choice Training for your studies.
We are really pleased to hear that you found our team friendly and supportive, and that the online portal and learning resources were easy to use. We understand that returning to study as an adult can feel challenging, so it’s wonderful to know that we were able to make the experience supportive and achievable for you.
We truly appreciate your recommendation and wish you all the very best with your future goals.
Regards
Team Right Choice Training

Rated 5 out of 5 stars

Fantastic Course & Fantastic Service

I recently completed an online leadership course through Right Choice Training. They offer flexible learning options, high level communication and support and were very pleasant and positive to deal with. I highly recommend using Right Choice Training for any of the courses they offer.

February 26, 2026
Unprompted review
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Reply from Right Choice Training

Dear Megan
Thank you for your fantastic feedback and congratulations on completing your leadership course!
We are delighted to hear that you enjoyed the flexibility of the course, along with the high level of communication and support from our team. It’s great to know that your experience with us was both positive and rewarding.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
We wish you all the very best in your future endeavours.
Regards
Team Right Choice Training

Rated 5 out of 5 stars

Diploma of Quality Auditing

Diploma of Quality Auditing. Completed in 10 months. Right Choice was easy to use and navigate, the staff were helpful, and they marked in a timely manner. And it's all online. Highly recommend!

February 24, 2026
Unprompted review
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Reply from Right Choice Training

Dear Tim
Thank you for your great feedback and congratulations on completing your Diploma of Quality Auditing!
We are pleased to hear that you found the course easy to navigate and that our team was helpful throughout your journey. It’s also great to know that the marking process and online delivery met your expectations.
We truly appreciate your recommendation and wish you all the best in your future endeavours.
Regards
Team Right Choice Training

Rated 4 out of 5 stars

Legitimate RTO

Legitimate RTO, currently going through my modules and they offer great support as well as plenty of learning resources since I am doing this at my own pace. Some of the modules have spelling errors and need correcting within the course, and most of the presentations with the eLearning resources have been done via AI so it feels 'cheap' but none the less, I am understanding the course well (Cert 4 WHS) and will most likely continue to a Diploma with these guys. :)

January 1, 2026
Unprompted review
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Reply from Right Choice Training

Dear Zane
Thank you for your honest feedback and for choosing to study with us.
We are pleased to hear that you are finding the course supportive and that the learning resources are helping you progress well at your own pace. It’s great to know you are considering continuing on to a Diploma with us.
We also appreciate you highlighting the areas for improvement, including spelling errors and your feedback on the presentation materials. Your comments are valuable, and we will share them with our team as we continuously work to review and improve our course content and overall learning experience.
If you come across any specific errors or have further suggestions, please feel free to reach out to us directly—we would be happy to look into them promptly.
Thank you again for your feedback and ongoing support.
Regards
Team Right Choice Training

Rated 1 out of 5 stars

Disappointed – Unable to Complete Course, No Refund

I enrolled with this RTO and paid over $1,000 for The Cert III in Early Childhood Education and Care, and was unable to complete. The issue was that they required workplace assessments to be done via Microsoft Teams, which wasn’t clearly communicated before enrolment. When I explained that the use of phones/computers in childcare centres is prohibited, I was offered no alternative or refund, despite not being able to complete the course.
I’m really disappointed with the lack of flexibility and support. I’m sharing this to warn others to make sure you fully understand how assessments are conducted before paying, as refunds don’t seem to be an option once you’ve enrolled

I see Right Choice have replied to my review SEVEN months later.
Be advised future students, that I DID in fact communicate with them. Think long and hard before enrolling with them!!!

September 1, 2025
Unprompted review
Right Choice Training logo

Reply from Right Choice Training

Dear Corrine
Thank you for sharing your feedback. We are sorry to hear that you were unable to complete your course. However, we would like to clarify that alternative assessment options and support arrangements are available for students facing workplace restrictions, and many students in similar situations have successfully completed their course after discussing these concerns with our team.

Our goal is always to support students in completing their qualification, not to see them fail. We also respectfully note that some of the information shared in your review is not fully accurate and may unintentionally impact other students who are considering their study options. We encourage students to contact us directly so we can work together to find suitable solutions and support arrangements.
Regards
Team Right Choice Training

Rated 5 out of 5 stars

Loved my training

Great learning experience. the staff is very friendly and always ready to help. One to one sessions with trainer assessors really helps to get issues resolved.
Admin is vary quick in response, may be within 24 hours. I took more than three attempts in one assessment, no questions asked, provided adequate support at no additional cost.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I am doing my cert IV with Right Choice Training and really loves course content. Admin team is prompt in supporting and always available when I need support. Very transparent in communication, no hidden cost other than course price. Self- learning activities are very structured and prepares me in completing assessment task. I would strongly recommend Right Choice Training for the VET courses.

April 20, 2022
Unprompted review

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