Rightgas Reviews 265

Dave is focused & knowledgeable, and very mindful. He’s systematic and thorough in what he does and leaves everything clean & tidy. He calls before he arrives and is courteous and respectful. Book Dave!!

Had a visit from David, for an annual boiler service. Whilst David was here we mentioned an issue with a radiator. No issue, David helped solve that and did an excellent service. Thanks David

Came back from holiday to realise my boiler was not working, Richard & Luca were brilliant in fixing the problem, very professional. In the future I shall be using this company again.

David call on a call out for a boiler that was tripping the main ring. He problem solved the issue and over a couple of hours had fixed and replaced a couple of parts that were water damaged and had burnt out. David was focused and kept me informed as he worked through the issue and clearly enjoyed his job. I would happily recommend David.

Had a visit from David today, after a frantic call this morning. Boiler broke down due to low pressure. David listened to the short history of event, knew or suspected the problem, confirmed by a pressure gauge. Found s few other minor problems not helping the pressure and got them all sorted. I found David to be very reassuring and helpful.

5 star review for Kevin. Refreshing personality, friendly, professional and great communicator. Completed annual boiler service, explained his findings and answered all our questions. Real asset to the company.

Adrian from Rightgas attended today 8th March 2024. He notified his arrival time and arrived on time. Adrian is really professional, polite and friendly, He investigated throughly an on going issue with the boiler pressure drop. Im confident his findings will solve the issue.

Kim was brilliant, empathetic and identified our heating problem swiftly. He went over and above in terms of assisting with our insurers and we don't hesitate to recommend!

Engineer arrived when he planned found the fault immediately and repaired system all within half hour. Efficient friendly.

David from Rightgas attended my address today to fix a leak from my boiler. David was always polite and efficient. He was quick to sort out the problem and I'm very happy with his service.

Kevin Kearney was incredibly informative and a super help at assisting us when we had a big boiler issue.

David attended our house today. The error on our boiler was dealt with and repaired within 45 minutes. Very happy with service today and happy to have our heating back and working!

Richard carried out my annual boiler service today. He arrived on time, and called before he arrived to let me know and to make sure this was suitable. He was very professional and helpful. He identified and fixed a couple of wear and tear issues that he found, so no waiting for parts or for him to return. He tested everything and made sure I was happy and confident before he left as I voiced my concerns about CO poisoning as this has always been a worry of mine. Thank you Richard. Would highly recommend this company.

F62 error code on my Valiant boiler resulting in no heating or hot water. Luckily covered on home emergency cover with my home ins.

Called and got a slot for 12-6.

Richard a very friendly guy from Rightgas attended at 1.30pm and immediately knew what the problem was. As it’s a common problem he had the part in his van which was fantastic. The job was completed very quickly and now have my boiler working. Result!

Excellent service.

Thank you very much.

Richard from rightgas attend to my heating once again. Been coming for the past few years.
My favourite engineer by far always helpful and polite.

Terrible company, terrible service. Have cover through Domestic and General and they instructed this company to fix my boiler. Not fixed and now the manager is ignoring my calls.I would not recommending using them

We have gone to the Financial Ombudsman to complain about the service from this company. They told us when they visited that we would need an electrician and they would arrange this.This never happened despite me following up on this by phone many times. We paid for a local plumber to come out who replaced the pump. We then cancelled our cover through Domestic and General after 20 years of being with them.

Do not use right gas it is the compyscottishnpower use for their boiler and maintenance services. I reported a fault on the 12 Thursday then had an all day appointment tge next day on Friday the engineer turned up at 7.15pm, he stayed for 5 minutes and said he needed to order parts, these parts never arrived till Monday the same engineer came and said he smelled gas I got cadet to come out and put off the boiler and got some one to make the gas safe. I then called up and after an argument got a call out for Wednesday. The engineer did not turn up although all voice calls are recorded, he then arrived on Thursday saying he needed parts. Now he is supposed to come on Friday I have no hopes of this being fixed do not use Scottish power boiler care. This company is a con I am about to make an official complaint

Home serve,why do you use this cowboys?
Guys do not let Engineer call Steve in to your house.. he is awful and can’t fix anything,his customer service and care is zero..

We have boiler cover with Homeserve and David came through Right Gas. The issue wasn’t straightforward and it took several visits but David was brilliant, patient, committed and determined to resolve . Very good with keeping us updated , friendly and professional - thank you David

My boiler broke down which left me without hot water and heating for 5 days.
I was helped by David De Jesus who has been very honest, trying to minimise the costs.
It has taken him more than 3 hours to fix it, but he remained very professional all way through.