RightSpace Storage Reviews 405

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more

Rated 5 out of 5 stars

I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more

Rated 1 out of 5 stars

Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more

Rated 1 out of 5 stars

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more

Company details

  1. Business Services

Information provided by various external sources

Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!


Contact info

2.0

Poor

TrustScore 2 out of 5

405 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No problems

No problems. The paperwork was straight forward, the staff professional and the storage areas clean.

November 9, 2017
Unprompted review
Rated 5 out of 5 stars

They were very professional and took …

They were very professional and took the time to show me several sizes to find the right fit for my contents. I have been using the post office for years and was excited that it is the same employees as the storage unit, the convenience to my home is another reason I am very happy with RightSpace Storage

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

smooth move in!

Joyce was extremely helpful and friendly. My move in and set up couldn't of gone any more smoothly!

November 1, 2017
Unprompted review
Rated 5 out of 5 stars

Clean and efficient!

I found processing my request for a storage space was done efficiently with no hassles. The unit is very clean, and I like the security features offered.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

It's a great place

It's a great place. There are a variety of sizes available and they also have climate controlled rooms as well (although I haven't personally seen one). The rooms are clean, and from what I have seen, they do not have bugs or other pests. I would recommend this place to anyone in the area who needs a storage space.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Hassle free storage

Carol is very accommodating and very easy to work with. This is my fourth year renting for a seasonal rental. The facility is easy to access and I have had no problems at all.

October 9, 2017
Unprompted review
Rated 2 out of 5 stars

I reserved a space online and received …

I reserved a space online and received a message that I would be hearing from someone shortly. A week later, not having heard a word, I initiated the contact. The person I spoke to verified my reservation, the effective date, rate, etc., and said everything was all set. I asked if I needed to come by to make a deposit but he indicated that wouldn't be necessary and I could simple take care of that when I came by to store my car. Another week passed and I received a message that said I had until the end of that week to move my car in or the reservation would be canceled. Having no other option at that point, I paid and got the unit. He offered a free month but even then my total cost was about $50 more than it would have been under my originally proposed move-in date. I asked for contact information of a supervisor to talk to about how things had been handled and was told that wasn't possible but he would have them contact me. I later received a message that he had spoken to his supervisor and they had decided I didn't need to speak to the supervisor. It wasn't the money as much as it was the attitude and the way I was treated.

October 3, 2017
Unprompted review
Rated 4 out of 5 stars

Initial Fees

Very nice facility that is well lit and secure. They advertise first month free but charge a $20 admin fee plus a $9 insurance to get into a small unit. That seemed steep. Make sure to bring your own lock. Customer service is excellent!

September 19, 2017
Unprompted review

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