Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more
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I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more
Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more
So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more
Company details
Information provided by various external sources
Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!
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Hasn’t replied to negative reviews
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No problems
No problems. The paperwork was straight forward, the staff professional and the storage areas clean.
Had no issues with making reservation …
Had no issues with making reservation and getting a storage unit, the process was fast and easy,
They were very professional and took …
They were very professional and took the time to show me several sizes to find the right fit for my contents. I have been using the post office for years and was excited that it is the same employees as the storage unit, the convenience to my home is another reason I am very happy with RightSpace Storage
smooth move in!
Joyce was extremely helpful and friendly. My move in and set up couldn't of gone any more smoothly!
Excellent customer service
Excellent customer service, storage space just as advertised!
Clean and efficient!
I found processing my request for a storage space was done efficiently with no hassles. The unit is very clean, and I like the security features offered.
It's a great place
It's a great place. There are a variety of sizes available and they also have climate controlled rooms as well (although I haven't personally seen one). The rooms are clean, and from what I have seen, they do not have bugs or other pests. I would recommend this place to anyone in the area who needs a storage space.
There have a good price and very nice
Clean, good service
Clean, Looks safe, Has Uhaul rental at location. friendly thorough service.
Very helpful answering questions and …
Very helpful answering questions and knowledgable.
Hassle free storage
Carol is very accommodating and very easy to work with. This is my fourth year renting for a seasonal rental. The facility is easy to access and I have had no problems at all.
I reserved a space online and received …
I reserved a space online and received a message that I would be hearing from someone shortly. A week later, not having heard a word, I initiated the contact. The person I spoke to verified my reservation, the effective date, rate, etc., and said everything was all set. I asked if I needed to come by to make a deposit but he indicated that wouldn't be necessary and I could simple take care of that when I came by to store my car. Another week passed and I received a message that said I had until the end of that week to move my car in or the reservation would be canceled. Having no other option at that point, I paid and got the unit. He offered a free month but even then my total cost was about $50 more than it would have been under my originally proposed move-in date. I asked for contact information of a supervisor to talk to about how things had been handled and was told that wasn't possible but he would have them contact me. I later received a message that he had spoken to his supervisor and they had decided I didn't need to speak to the supervisor. It wasn't the money as much as it was the attitude and the way I was treated.
Clean, high quality......
Clean, high quality units for a great price. Accessible whenever I need to remove or return items. The customer service is also a plus.
Easy access from my location
Easy access from my location, Secure, Superior Customer Service and Affordable Pricing.
Initial Fees
Very nice facility that is well lit and secure. They advertise first month free but charge a $20 admin fee plus a $9 insurance to get into a small unit. That seemed steep. Make sure to bring your own lock. Customer service is excellent!
I would recommend this to anyone
I would recommend this to anyone. you guys are great.
Samantha was extremely helpful and very …
Samantha was extremely helpful and very professional.
GREAT PLACE VERY CLEAN
Excellent service
Excellent service. Friendly, concerned staff. Highly recommend.
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