I had a mixed experience with RightTrades. While the bathroom installation was completed, the quality of tiles didn't meet expectations, and there were issues with promised certifications. Communicati... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Electrician seemed competent. He was punctual and polite. I hope he has identified the fault left between my re-wiring electrician and the plasterer/decorator and that I can resolve the problem. I... See more
Company replied
New bathroom. Excellent workmanship - Amazing Artur worked non stop. Prompt and efficient service. Just as work commenced, we were told that tiles chosen were out of stock and hurriedly had to choose... See more
Company replied
Well...just to balance the reviews. Very bad experience. Overpriced and did not deliver what was promised. At the end was adviced company is in liquidation and will not... See more
Company replied
Company details
Information provided by various external sources
We are a North-West based company, operating with local fitters and electricians across the region. We deliver quality bathroom installations and electrical work, taking the hassle out of home maintenance and improvements. We are a hugely customer service focused company and go above and beyond to ensure that your experience with us is as pleasant as possible!
Contact info
Investment Centre, WN4 0DL, Wigan, United Kingdom
- 0161 714 1494
- stuart@righttrades.com
- righttrades.com
Wiring problem
After contacting Homeserve electrician came following day but unable to rectify fault (or trace it ) Electrics back on as he came next day and found fault had gone. Quirk of fate I think.
August 23, 2016
Unprompted review
Opinion on company.
Communication good,on time with appointment,job well done by a obvious experienced tradesman.Thank you.
August 23, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star rating Mr Gray.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Repairs
Electrician arrived on time was friendly completed the job I am pleased with end result James Restrick
August 23, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star rating Mr Restrick.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Prompt and efficient service
Able to provide an electrician within 7 hours if my call, office kept me updated on his ETA and he rang himself when he was in his way. He quickly identified the faulty appliance causing the problem and gave advice on resolution. Very helpful and friendly assistance. Would definitely recommend.
August 23, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star rating Jean.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will gladly pass your compliments onto our engineer.
Kind regards
Tracy
Customer Care
Great service
Called up late monday afternoon and an electrician was at my door 8.30am Tuesday morning - job done quickly and efficiently.Cant ask for more than that!
August 23, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Dorrington.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Electrician visit 22 Aug 2016
Very professional,helpful and knew his job well.
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Looms.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Excellent service
He arrived very quickly and was incredibly polite and helpful and got the job done without any problems. A genuinely nice and helpful person
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Taylor.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and will gladly pass on your compliments to our engineer who attended.
Kind regards
Tracy
Customer Care
Good service
The problem has been identified and permission is now required from Home serve so the problem can be rectified
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your review Mr Varney.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and would be interested to hear from you as to how we can achieve this in the future from yourself.
Kind regards
Tracy
Customer Care
most satisfied :-)
Jason..the electrician most cautious..and above all professional..and the office staff a pleasure to deal with :-)
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Gumbley.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Also, I will gladly pass on your compliments to Jason and the office staff.
Kind regards
Tracy
Customer Care
Great to deal with
The quotes provided were very competitive and the website was easy to use
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Sadiq,
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer
Kind regards
Tracy
Customer Care
External electrical repair
Engineer was polite, efficient and professional. Time waiting for engineer to attend longer than originally arranged, which proved problematic, but otherwise satisfactorily resolved.
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your four star rating Mrs Bradford.
As your job was completed as part of an insurance claim the engineer who attended is a specialist in emergency response fault finding. Unfortunately the electrician was held up on a fault find prior to your visit so the delay was unavoidable. However we do apologise for any disruption caused to you on the date of the visit.
Thank you for your positive feedback with regards t the high level of service that you received.
Kind regards
Tracy
Customer Care
Reply from RightTrades
Thank You for your five star rating Mrs Roth.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer
Kind regards
Tracy
Customer Care
Recommended
Good communications , friendly professional electrician who completed the work to my satisfaction. Work was fully safety checked before leaving.
August 22, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Gillam.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Cracking Electrician
I had a series of faults all over the house and the electrician was excellent, patient and hugely knowledgeable. His aren't ion to detail and customer service was excellent.
August 21, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Wragg.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Very good service from a professional and friendly team.
Prompt telephone contact and subsequent visit from an experienced electrician.
Very satisfied.
August 21, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Leahy.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer
Kind regards
Tracy
Customer Care
DIY Mishap
Following my attempt to change a light fitting resulting in a power blackout Homeserve sent Right Trades to rectify the problem. Both the girl in the office and the electrician they sent proved to be friendly and very efficiant. The electrician identified the problem immediately, rectified it, and reassured us that everything was now ok. He also gave us a useful tip on handling halogen bulbs, thank-you!
August 20, 2016
Unprompted review
Reply from RightTrades
Thank You Mr Neal for your five star review.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
We are also happy that you feel reassured and gained some extra knowledge on handling halogen bulbs.
I will be sure to pass on your kind words regarding our staff.
Kind regards
Tracy
Customer Care
Security light
Jason came to our house in the afternoon, only a short time after I phoned your company for help. We need to purchase a new security light then Jason said he would be able to fix it.
August 19, 2016
Unprompted review
Reply from RightTrades
Thank You Mrs Russell for your five star review.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will gladly inform Jason of how impressed you was.
Kind regards
Tracy
Customer Care
Electric fault
Fantastic service,came within 2hours of my call. Repaired faulty connection,explained it to me. Also advised I could call them back for after service. Would recomend this company
August 19, 2016
Unprompted review
Reply from RightTrades
Thank you for your five star review Mr Jheite.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
You can call us any time we will be happy to help.
Kind regards
Tracy
Customer Care
Right Trades are the right people!!!!!
Recently used this company in an emergency and they were excellent. Fuse board issues were identified and rectified quickly and probably saved our house as fuses were starting to melt and could have resulted in a fire.
Follow work to fit a new fuse board and earth the system were done promptly and with no mess.
Many thanks to John, Steven and Lee for your good standard of work, courtesy and professionalism.
August 19, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Stevenson.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will be glad to pass on your remarks regarding the professionalism, standards of work and courteousness to John, Steven and Lee too.
Kind regards
Tracy
Customer Care
Electrician
TOP SERVICE! The electrician answered all my questions and resolved the issue! I will recommend this service to everybody!
August 19, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Liapina.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.