I had a mixed experience with RightTrades. While the bathroom installation was completed, the quality of tiles didn't meet expectations, and there were issues with promised certifications. Communicati... See more
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Electrician seemed competent. He was punctual and polite. I hope he has identified the fault left between my re-wiring electrician and the plasterer/decorator and that I can resolve the problem. I... See more
Company replied
New bathroom. Excellent workmanship - Amazing Artur worked non stop. Prompt and efficient service. Just as work commenced, we were told that tiles chosen were out of stock and hurriedly had to choose... See more
Company replied
Well...just to balance the reviews. Very bad experience. Overpriced and did not deliver what was promised. At the end was adviced company is in liquidation and will not... See more
Company replied
Company details
Information provided by various external sources
We are a North-West based company, operating with local fitters and electricians across the region. We deliver quality bathroom installations and electrical work, taking the hassle out of home maintenance and improvements. We are a hugely customer service focused company and go above and beyond to ensure that your experience with us is as pleasant as possible!
Contact info
Investment Centre, WN4 0DL, Wigan, United Kingdom
- 0161 714 1494
- stuart@righttrades.com
- righttrades.com
Electric fault
The Electrician was excellent. He was polite, worked quickly and his workmanship was outstanding.
September 2, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Crick.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will be sure to pass on your positive feedback regarding the electrician who attended your home.
Kind regards
Tracy
Customer Care
Reply from RightTrades
Thank You for your five star review Mrs Nicholls.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Brilliant Service
Craig was brilliant and arrived within the hour. Super service, would highly recommend.
September 1, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Millington.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will gladly pass on your compliments to our engineer Craig also.
Kind regards
Tracy
Customer Care
The Friendly 'Leccy'
Arrived on time, did the job and off he went with me well satisfied.
September 1, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Greenfield.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Checking electrics
Extremely pleasant and helpful young man.the job was done quickly and efficiently
August 31, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Macbain.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will gladly pass on your positive feedback regarding the engineer to him.
Kind regards
Tracy
Customer Care
professional, curtious and quick
They were the best tradesmen I have ever had
August 31, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Dr. Armstrong-Braun.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Reply from RightTrades
Thank You for your five star review Mrs Smith.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Electrician
Electrician called out under home insurance. Company agreed a time convenient to us. Tradesman arrived fifteen minutes early, problem rectified in twenty minutes. Excellent service.
August 31, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Rushmer.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Electricity loss nightmare
What a totally competent bloke, worked through each socket methodology to find the culprit that was tripping my power every time I plugged anything in! To my delight he identified the problem that had been missed by a previous electrician...but apart from being very good at his job he looked professional and was very easy to be around, good craic..
August 30, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Wilson.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will be glad to pass on your compliments to the engineer who attended your home.
Kind regards
Tracy
Customer Care
HOMESERVE ELECTRIC COVER
COULD NOT HAVE ASKED FOR A BETTER SERVICE. IT WAS SUPERB. PROBLEM FIXED WITHIN 90 MINUTES OF REPORTING THE FAULT.
August 30, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Widmer.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Fast and reliable
Engineer was friendly and reliable, called before arriving, was polite and courteous. He explained the job and what he was going to do and completed without a fuss. Highly recommend
August 30, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Chris.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will be sure to pass on your compliments to the engineer.
Kind regards
Tracy
Customer Care
electric
The workman that came to us was very efficient and polite and fixed all what we had asked to be done,we are happy with the service we received.
August 30, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mr Oldershaw.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Very pleased with service we received
As above, prompt,informative service.
August 30, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Clawson.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Replacement Of Double Light Switch
Excellent and very efficient service by a very friendly and informative engineer. Well done!!
August 30, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Don.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Excellent and efficient service
Effective the, helpful and kept me informed of progress
August 26, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Joanna.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Happy with outcome
After two cancelled visits, the problem has now been rectified
August 26, 2016
Unprompted review
Right trades
Electrician turned up on time and fixed the fault in minutes.
August 26, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Jenkins.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
Kind regards
Tracy
Customer Care
Very good service
Service was good,efficient, kept informed when the engineer would arrive ,the engineer was very professional and did the job to very good standard.
August 26, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Khattun.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will gladly pass on your compliments to the engineer onto him.
Kind regards
Tracy
Customer Care
Shower problem
The process was good the engineer was polite friendly and explained what was happening
August 26, 2016
Unprompted review
Reply from RightTrades
Thank You for your four star review Mr Broomhall.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and would love to hear from you as to how we could achieve this from yourself in the future.
I will be sure to pass on your kind words regarding our engineer to him.
Kind regards
Tracy
Customer Care
When you need that professional calming approach to a worrying problem
The electrics had gone in the basement and that meant the sump pumps weren't working. That meant manually emptying 100s of gallons of water throughout the night.
When the engineer Craig, arrived, he quickly assessed what had happened and made all the checks required. This put my mind at ease that I felt confident that things were back in working order. He also then advised me of what improvements could be made and gave me the details I needed to pass on to any other engineer. He made sure to remind me to only use specific registered electricians to do the job. He was professional, thorough, efficient and amiable. You cannot ask for more than that.
August 26, 2016
Unprompted review
Reply from RightTrades
Thank You for your five star review Mrs Quinton.
We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.
I will be sure to pass on your compliments to Craig also.
Kind regards
Tracy
Customer Care
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