I’ve been using Rileo mainly for converting audio to text (meetings and a few recorded interviews), and overall it does the job well. The biggest advantage for me is how much time it saves. Instead... See more
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Excellent customer service, truly a 10/10 experience. They were fast, friendly, and solved my issue efficiently from the very beginning. You can really tell they care about their customers and are com... See more
Company replied
Well, So far it's doing what I needed. Hopfully that will continue to a good end result
Company replied
It was a very simple process to change a recorded podcast into a transcript. Thank you!
Company replied
Company details
Written by the company
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
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4.4
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Reply from Rileo.com
Hi Anastasia, thank you so much for taking the time to leave a review! We're really glad the experience felt smooth and intuitive. Your kind words mean a lot to us and keep us motivated to keep improving.
Rileo Team
Good customer response
June 1, 2026
Unprompted review
Reply from Rileo.com
Hi Musah, we really appreciate you sharing your experience! It's wonderful to hear things went well. We look forward to continuing to serve you.
Rileo Team
I was quite satisfied
I was quite satisfied! The subscribtion was very accurate. I just did not need it anymore! I would definitely recommend it!
June 1, 2026
Unprompted review
Reply from Rileo.com
Thank you for the kind words and the recommendation! We understand circumstances change and are glad the service met your needs while you needed it. Hope to have you back someday!
Rileo Team
Scammers
They Automatically sign you up for a subscription based service after the initial small fee for the transcription. They also don't make it immediately obvious. They then make it as difficult as possible to cancel it. You can't simply cancel it from your account management page on their site, you have to send an email from your address registered on the account that is in the form that they suggest - which they will then ignore, and bill you for the subscription anyway. Beware of this incredibly dodgy business model.
June 1, 2026
Unprompted review
It seems it is working but you have to…
It seems it is working but you have to stop asking questions so that I can analyze the final results
May 31, 2026
Reply from Rileo.com
Hi Francisco, thank you for your feedback! We hear you and appreciate your patience. We're always looking to make the experience as smooth as possible for our users.
Rileo Team
Reply from Rileo.com
Hi,
Thank you for your feedback.
We reviewed your session and did not find any technical issues with the processing. The audio was transcribed successfully, and the content was captured correctly.
Please note that the number of pages is not always a reliable indicator of how much audio has been transcribed. Factors such as speaking pace, pauses, repetitions, formatting, and the amount of actual spoken content can significantly affect the final document length. A 1.5-hour recording does not necessarily translate into a large number of text pages.
If you believe any specific parts of the recording are missing, please contact our support team at support@rileo.com with details, and we'll be happy to investigate further.
Rileo Team
It is quick
It is quick, relatively accurate (considering that Croatian language is complicated, and not often used) and it is not expensive
May 31, 2026
Reply from Rileo.com
Hi Viktor, thank you for the thoughtful feedback! Supporting less common languages well is something we genuinely care about, so it's great to hear the experience was solid. We'll keep working on improving accuracy across all languages.
Rileo Team
Reply from Rileo.com
That's great to hear! We're thrilled you had a positive experience. Thanks so much for sharing and for the 5 stars!
Rileo Team
Reply from Rileo.com
Thank you for taking the time to leave a review! We're glad our tool was helpful for documenting your family history. That's a really meaningful use case and it's wonderful to hear it served you well.
Rileo Team
it was quick
May 31, 2026
Reply from Rileo.com
Hi Peter, we're delighted to hear that! We know your time is valuable, and we always aim to deliver results without the wait. Thanks for the feedback!
Rileo Team
Reply from Rileo.com
We're so happy to hear that! Your satisfaction is what drives us every day. Thank you for the 5 stars and for being a part of our community!
Rileo Team
Pretty easy to use. Worth the 99 cents!
Pretty easy to use. Not perfectly accurate when transcribing a normal conversation where people talk over each other and stop and start, but pretty amazing results nonetheless.
May 30, 2026
Reply from Rileo.com
Hi Em, thank you for such an honest and thoughtful review! We know overlapping speech can be a challenge, and we're constantly working to improve accuracy in those scenarios. Really glad the results impressed you overall!
Rileo Team
Quick communication
Quick communication, refund and cancellation without a fuss.
May 30, 2026
Unprompted review
Reply from Rileo.com
Hi Idalia, thank you for sharing this! We believe every interaction should be handled with care and respect, and it means a great deal to know that came through. We hope to assist you again in the future!
Rileo Team
Reply from Rileo.com
Moltes gràcies per la teva valoració! Ens alegra saber que l'experiència ha estat positiva. Estem sempre treballant per millorar i els teus comentaris ens ajuden molt.
Rileo Team
Just got to pay for prenumeration which I never really used
Just got to pay for prenumeration which I did not remember I did, could not find any confirmation on it in my email as well.
To cancel that prenumeration - it was not enough to do it online, via website, you must write email to the support team.
I think all these above does not belong to 2026 where we live now.
May 29, 2026
Unprompted review
Reply from Rileo.com
Hi,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand how frustrating it can be if you don't recall starting a subscription or were unable to locate the confirmation email. Please note that subscription and account-related emails are always sent to the email address associated with the account. In some cases, these messages may be filtered into spam, junk, or promotions folders, which can make them easy to miss.
If you have any outstanding concerns, our support team would be happy to review your account and assist further. For security and verification purposes, we may need to communicate through the email address associated with the subscription.
Thank you for taking the time to share your experience.
Rileo Team
Excellent customer service
Excellent customer service, truly a 10/10 experience. They were fast, friendly, and solved my issue efficiently from the very beginning. You can really tell they care about their customers and are committed to helping. It’s refreshing to find such professional and personable service. I would definitely trust them again and highly recommend them
May 28, 2026
Unprompted review
Reply from Rileo.com
Hi Luna,
Thank you so much for your wonderful review! We're delighted to hear that you had a 10/10 experience with our team. Providing fast, friendly, and effective support is something we strive for every day, so it's incredibly rewarding to know we were able to resolve your issue efficiently and make a positive impression.
Your kind words about our commitment to customer care mean a lot to us. We truly appreciate your trust and recommendation, and we're always here whenever you need assistance in the future.
Thank you for choosing Rileo!
Rileo Team
Reply from Rileo.com
Thank you so much for your kind words, Michaela! We're thrilled to hear that you found the transfer quick and easy to handle. We look forward to serving you again!
Good so far
Well, So far it's doing what I needed. Hopfully that will continue to a good end result
May 28, 2026
Reply from Rileo.com
Thank you for your kind words! We're glad it's doing what you need and hope it continues to exceed your expectations.
Rileo Team
Reply from Rileo.com
That's wonderful to hear! We're thrilled you find it easy to manage and understand. Thank you for the great feedback!
Rileo Team
Everything is incridible!
May 28, 2026
Reply from Rileo.com
Wow, thank you so much! We love your enthusiasm and are so happy you're enjoying the experience!
Rileo Team
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