I’ve been using Rileo mainly for converting audio to text (meetings and a few recorded interviews), and overall it does the job well. The biggest advantage for me is how much time it saves. Instead... See more
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Excellent customer service, truly a 10/10 experience. They were fast, friendly, and solved my issue efficiently from the very beginning. You can really tell they care about their customers and are com... See more
Company replied
Well, So far it's doing what I needed. Hopfully that will continue to a good end result
Company replied
It was a very simple process to change a recorded podcast into a transcript. Thank you!
Company replied
Company details
Written by the company
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
Contact info
4.4
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Reply from Rileo.com
So glad you think it's great! Thanks for taking the time to share your experience with us!
Rileo Team
Great and fast
May 28, 2026
Reply from Rileo.com
Thank you for your review!
We're delighted to hear that you found Rileo great and fast. Providing a quick and reliable experience is exactly what we strive for, and it's wonderful to know we met your expectations.
Thank you for choosing Rileo and for taking the time to share your feedback.
Rileo Team
Reply from Rileo.com
Thank you! We're delighted you found it easy, quick, and great value. We appreciate your support!
Rileo Team
Reply from Rileo.com
Quick, easy, and pro — exactly what we aim for! Thanks so much for the kind words!
Rileo Team
Easy
Easy. However I have yet to read my actual transcript so I can't comment on that particular service. My bank didn't trust the transaction so it was put on my credit card. Which is also a bummer because the ad popped up for FREE transcription service so they are hijacking keywords to get business and that's disappointing. Luckily, it was cheap enough.
May 27, 2026
Reply from Rileo.com
Hi,
Thank you for taking the time to share your experience and for highlighting the ease of use of our service.
We appreciate your honest feedback.
We're glad that getting started was straightforward, and we hope your transcript meets your expectations once you've had a chance to review it. If you have any questions about the transcript quality or need assistance with anything else, our support team is always happy to help.
Thank you again for giving Rileo a try and for sharing both the positives and the areas for improvement.
Rileo Team
Reply from Rileo.com
Wow, thank you! We're so happy everything is super for you. Your kind words mean a lot to us!
Rileo Team
Reply from Rileo.com
Thank you for the excellent feedback! We're glad the transcript was helpful. We appreciate your support!
Rileo Team
Reply from Rileo.com
Hi Gaby,
Thank you for sharing your feedback.
We're glad to hear that your experience was positive overall.
Rileo is a paid service, and we work hard to provide accurate transcriptions, fast processing, and responsive human customer support at an affordable price. We also continuously strive to make our pricing as clear and transparent as possible.
We appreciate you giving Rileo a try and taking the time to leave a review.
Rileo Team
Reply from Rileo.com
We're so happy you found us too! Thank you for the amazing feedback — it truly makes our day!
Rileo Team
Reply from Rileo.com
Smooth and no mistakes — that's our goal! Thank you for the wonderful review!
Rileo Team
Reply from Rileo.com
Hi,
Thank you for your review!
We're delighted to hear that you found Rileo easy and fast to use. Providing a simple, efficient experience is one of our main goals, so it's great to know we delivered for you.
We appreciate your support and thank you for choosing Rileo.
Rileo Team
Good Transcribe of Videos
Provided very good transcribe of 1 hour videos I had in various formats. Very efficient and provide several formats to download transcribe to e.g. PDF, Text or word document.
May 25, 2026
Unprompted review
Reply from Rileo.com
Thank you so much! We're thrilled the transcription met your needs across multiple formats. We appreciate your detailed review!
Rileo Team
Il miss a Little détail but il coule be…
Il miss a Little détail but il coule be just m’y audio that was bad
May 25, 2026
Reply from Rileo.com
Hi,
Thank you for taking the time to leave a review and share your experience.
We're glad to hear that the transcription was generally helpful. We understand that occasionally small details can be missed, especially when audio quality, background noise, or unclear speech affects the transcription process.
Your feedback is valuable and helps us continue improving our service. If you ever need assistance or have questions about a transcript, our team is always happy to help.
Thank you for choosing Rileo!
Rileo Team
I am delighted to see your swift reply…
I am delighted to see your swift reply and have made the cancellation as requested. Yes, in the future maybe I will try again. It was lovely to discover your company while I was searching for a suitable work opportunity.
May 19, 2026
Unprompted review
Reply from Rileo.com
Thank you for the kind words! We're glad you discovered us, and we'd love to have you try again in the future. We're here whenever you're ready!
Rileo Team
5 star customer service
Rileo customer service is super sweet and thoughtful. They offer assistance when needed and the communication time is excellent you don’t need to wait hours for one reply. And the service itself is also so easy to use, it wrote my transcript for my assignment in just a minute!
May 25, 2026
Unprompted review
Reply from Rileo.com
What a wonderful review! We're so happy our team and service delivered for you. Comments like yours truly motivate us every day!
Rileo Team
Very professional team
May 25, 2026
Unprompted review
Reply from Rileo.com
Thank you so much! We take pride in being professional and we're thrilled it shows. We appreciate your support!
Rileo Team
Easy as pie!
May 24, 2026
Reply from Rileo.com
That's exactly what we love to hear! Thank you for the great review!
Rileo Team
Reply from Rileo.com
Thank you! We're so glad the transcription was great for you. We appreciate your feedback!
Rileo Team
Reply from Rileo.com
Quick, efficient, and easy — that's exactly what we aim for! Thank you so much!
Rileo Team
Cannot use Rileo in United Kingdom as…
Cannot use Rileo in United Kingdom as it only recognises American “English” language and not the proper original English used in the UK
I couldn’t possibly send out professional documents with the dumbed down and misspelled American English!! I suppose As an American company they can’t spell proper English and would be too much of a challenge for them to do so!
This company is attempting to have my review removed as it is a negative review.
I downloaded the app from Instagram for a FREE TRIAL - but read the reviews which stated that this company remove money from free account users bank account claiming this was in the small print! However in Britain the FCA would take issue with the small print claim!! If you fall victims to this scam please report it to the FCA! My experience is being denied by this company but it only recognises AMERICAN SPELLING which is absolutely no use for UK business documents.
May 24, 2026
Unprompted review
Reply from Rileo.com
Hi,
Thank you for sharing your feedback. We’re sorry to hear that the language output did not meet your expectations for UK English usage.
Rileo is designed to support users in creating professional documents, and we understand that spelling, terminology, and regional language preferences are important. Your feedback about British English support is valuable, and we’ll share it with our product team for review.
If you’re open to it, please contact our support team at support@rileo.com with more details about the output you received, so we can better understand the issue and assist where possible.
Thank you for trying Rileo and for helping us improve.
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