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Rated 5 out of 5 stars

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more

Rated 4 out of 5 stars

A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so muc... See more

Rated 1 out of 5 stars

They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace... See more

Company replied

Rated 5 out of 5 stars

Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on a... See more

Company replied

Company details

  1. Property Management Company
  2. Real Estate Consultant

Written by the company

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Contact info

4.2

Great

TrustScore 4 out of 5

731 reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding Service from Mustafa Ali for Over 12 Years

I’ve had a property managed prospect place for over 12 years, and Mustafa Ali has been absolutely amazing throughout. He’s always professional, helpful, and quick to resolve any issues. Excellent communication and genuine care for clients — truly a pleasure to deal with. Highly recommended!

October 13, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to read your five star review for Mustafa, thank you for taking the time to leave him a review

Rated 5 out of 5 stars

Ringleys .. keep the good work 👍

I believe Ringley’s group working at prospect place are very professional, trustworthy and providing their services with care and passion. They are keen on helping tenants and leaseholders and providing a relaxing environment. Their cutting short unnecessary expenses to reduce our management costs is well noticed. The staff at the concierge are always available and address any problems we encounter with patience and smile. I still remember that incident when I lost my wallet one night and the night shift ( was Mr. Mustafa ) helped me search for it, and retrieve it. All I can say guys thank you and keep the good work 👍

October 13, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Good morning Hani

Thank you for taking the time to leave us a five star review for us as a company but also for highlighting Mustafa for the assistance which he provided you whilst on his nightshift.

Rated 5 out of 5 stars

Mustafa Ali

Solve problems

October 8, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Mustafa a five star review, it is great to know that he is able to assist with problem solving at site

Rated 5 out of 5 stars

Joseph in conceirge

Joseph in the conceirge is so helpful and is always there with a big smile. He’s gone out of his way to help me after I couldn’t find my parcels, always a pleasure to speak to

October 13, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to leave Joseph a five star review. It has been great to read your review for him this morning.

Rated 5 out of 5 stars

Best employee, Joseph O'Brien, Consierge …

My experience with Ringley is great because ofJoseph O'brien, from Consierge,he makes all the problems we have disappear, with the way he deals with everything, calm, friendly and efficiently. He has gone above and beyond since he first started, but not sure when that was so made up my date. Asset to this company, we all agree

July 13, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is great to read your five star review for Joseph, thank you for leaving him such great feedback.

Rated 5 out of 5 stars

Dan came and sorted my extractor fan…

Dan came and sorted my extractor fan after I had a leak from the flat above. Very helpful and professional. Sorted everything out very quickly

October 13, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Dan was able to assist with the leak from the property above

Rated 5 out of 5 stars

Dan was always on hand when needed.

Dan was always on hand when we needed him, it’s good to know you’ve got someone who can jump on things when need, bathroom leak, fridge, re doing our bath sealant, top guy.

August 31, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Dan a five star review, it is great to read about the work he is doing around your development

Rated 5 out of 5 stars

Efficient maintenance team

Dan was very quick to diagnose the leak in my flat. He contacted weatherguard and the problem was resolved within a few days

September 24, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to read your feedback for Dan, thank you for recognising his hard work

Rated 5 out of 5 stars

Dan was extremely helpful when there…

Dan was extremely helpful when there was a leak in my apartment. He acted immediately & did everything possible to stop the leak & fix the issue. Responded efficiently & in timely manner.

September 1, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is great to hear that Dan was able to help resolve the leak in your property in a timely manner.

Rated 5 out of 5 stars

Helped with a leak and also a loose radiator.

Dan from the maintenance team at Prospect Place has been a great help. We have a leak and he gave us some good advice for a temporary fix, until a proper fix can be sorted. He also spotted a problem with a lose wire and fitting on a radiator and fixed that whilst he was there so that it is secure.

September 17, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Having Dan onsite in the maintenance team enables him to assist yourself and your fellow residents efficiently and help resolve issues like the ones which you faced. Thank you for taking the time to leave him a five star review.

Rated 5 out of 5 stars

We recently moved into our new…

We recently moved into our new apartment through Ringley Ltd, and the experience has been fantastic from start to finish. The team was professional, responsive, and made the whole process smooth and stress-free.
A special mention to Joanne, who went above and beyond to help us at every stage. She was always quick to respond, incredibly helpful with our questions, and made sure everything was in place before we moved in. Her friendly and proactive approach really made a difference — we couldn’t have asked for better support!

October 9, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

We are glad to hear that you are happy in your new apartment and that Joanne was able to make the moving process smooth and stress free for you.

Rated 5 out of 5 stars

Helpful Staff

Joanne was very helpful answering my questions during my move in!

October 1, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is great to hear that Joanne was able to assist with your move

Rated 5 out of 5 stars

Great help

Nusha has been great help during my tenancy.

October 3, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to recognise Nusha for the service she provided

Rated 5 out of 5 stars

I have been a tenant with my partener…

I have been a tenant with my partener in a flat in Hunslet House over a year. We recently moved out but we were really happy with the flat and management. The process went smoothly from the beginning until the very last day when we handed the keys over.
Thank you Nusha and Steve for all your help and support during the contract.
I wish you all the best and are greatful for going above and beyond to answer promptly each time.

September 30, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to provide feedback based on your experience with Nusha and Steve

Rated 1 out of 5 stars

Residents Carry the Burden, Ringley Collects the Fees

I think the other residents of Union Park have already explained in great detail what kind of company Ringley is.

Therefore, I will only say this: please avoid them at all costs if you don’t want to pay for a company whose only “service” is shifting the burden onto the residents, as that is the easiest way for them to get money. No transparency, no information—only requests and blame.

September 30, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!

For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

Rated 5 out of 5 stars

Outstanding service from Ringley Group - in our Right to Manage acquisition in SW17

The Ringley Group helped us achieve right to manage on a large and complex residential estate in south west London. Guiding us through the legal process, the acquisition and site set up.

Following a tricky relationship with the freeholder's managing agent which lead us to go through the RTM process and appoint Ringley, they has been a breath of fresh air. The staff are clearly very passionate about what they do, extremely knowledgeable and the changes we have been able to put in place at the site in the couple of months since RTM took place, in collaboration with the RTM directors, have quickly improved the quality of the service, the look of the site, with savings already made in-year.

We look forward to working with the team as we make further improvements and savings here at Wimbledon Stadia - expanding our on-site staff to create a real strong team spirit, as we collaborate with local businesses, suppliers and charities.

The RTM process means leaseholders are in control, and can work with Ringley to build a decedent budget, with full transparency.

September 28, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to leave feedback based on your experience of going through the RTM process with the support os Ringley.

Rated 5 out of 5 stars

Outstanding Service

I would like to take a moment to recognise Andrew, the cleaner at Holly Court. He is one of the most hardworking and dedicated people I’ve ever come across. I never see him when he isn’t working—he is always busy keeping the area spotless.

Andrew goes above and beyond every single day. He’s friendly, polite, and always willing to help. Whether it’s holding the door open or offering a hand if he sees someone struggling with bags, his small acts of kindness make a big difference.

On one occasion, Andrew helped my mother, who was very unwell and walking around in a state of delirium. His calm and caring response meant so much to me and my family.

It’s rare to find someone who takes so much pride in their work while also genuinely caring about the people around them. Andrew is a real asset to Holly Court, and I hope his efforts are properly recognised.

September 23, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to share such a thoughtful review. We’re truly grateful for your kind words about Andrew and the service which he has provided. Especially with regards to how he helped your mother.

I have shared your review with the team so we can recognise Andrew for his great work.

Rated 5 out of 5 stars

Always facing reality

Always facing reality, and providing you with the best service!

September 17, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for your five star review

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