Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more
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A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so muc... See more
They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace... See more
Company replied
Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on a... See more
Company replied
Company details
Written by the company
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Contact info
1 Castle Road, NW1 8PR, London, United Kingdom
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
Replied to 92% of negative reviews
Typically replies within 1 week
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Outstanding Service from Mustafa Ali for Over 12 Years
I’ve had a property managed prospect place for over 12 years, and Mustafa Ali has been absolutely amazing throughout. He’s always professional, helpful, and quick to resolve any issues. Excellent communication and genuine care for clients — truly a pleasure to deal with. Highly recommended!

Reply from The Ringley Group
Lady Isle house looking spotless
Lady Isle house looking spotless - the cleaning crew doing a fantastic job 👌

Reply from The Ringley Group
Ringleys .. keep the good work 👍
I believe Ringley’s group working at prospect place are very professional, trustworthy and providing their services with care and passion. They are keen on helping tenants and leaseholders and providing a relaxing environment. Their cutting short unnecessary expenses to reduce our management costs is well noticed. The staff at the concierge are always available and address any problems we encounter with patience and smile. I still remember that incident when I lost my wallet one night and the night shift ( was Mr. Mustafa ) helped me search for it, and retrieve it. All I can say guys thank you and keep the good work 👍

Reply from The Ringley Group
Joseph in conceirge
Joseph in the conceirge is so helpful and is always there with a big smile. He’s gone out of his way to help me after I couldn’t find my parcels, always a pleasure to speak to

Reply from The Ringley Group
Best employee, Joseph O'Brien, Consierge …
My experience with Ringley is great because ofJoseph O'brien, from Consierge,he makes all the problems we have disappear, with the way he deals with everything, calm, friendly and efficiently. He has gone above and beyond since he first started, but not sure when that was so made up my date. Asset to this company, we all agree

Reply from The Ringley Group
Dan came and sorted my extractor fan…
Dan came and sorted my extractor fan after I had a leak from the flat above. Very helpful and professional. Sorted everything out very quickly

Reply from The Ringley Group
Dan was always on hand when needed.
Dan was always on hand when we needed him, it’s good to know you’ve got someone who can jump on things when need, bathroom leak, fridge, re doing our bath sealant, top guy.

Reply from The Ringley Group
Efficient maintenance team
Dan was very quick to diagnose the leak in my flat. He contacted weatherguard and the problem was resolved within a few days

Reply from The Ringley Group
Dan was extremely helpful when there…
Dan was extremely helpful when there was a leak in my apartment. He acted immediately & did everything possible to stop the leak & fix the issue. Responded efficiently & in timely manner.

Reply from The Ringley Group
Helped with a leak and also a loose radiator.
Dan from the maintenance team at Prospect Place has been a great help. We have a leak and he gave us some good advice for a temporary fix, until a proper fix can be sorted. He also spotted a problem with a lose wire and fitting on a radiator and fixed that whilst he was there so that it is secure.

Reply from The Ringley Group
We recently moved into our new…
We recently moved into our new apartment through Ringley Ltd, and the experience has been fantastic from start to finish. The team was professional, responsive, and made the whole process smooth and stress-free.
A special mention to Joanne, who went above and beyond to help us at every stage. She was always quick to respond, incredibly helpful with our questions, and made sure everything was in place before we moved in. Her friendly and proactive approach really made a difference — we couldn’t have asked for better support!

Reply from The Ringley Group
Helpful Staff
Joanne was very helpful answering my questions during my move in!

Reply from The Ringley Group
Nusha is very professional personand…
Nusha is very professional personand helpful soul, thx for your support

Reply from The Ringley Group

Reply from The Ringley Group
I have been a tenant with my partener…
I have been a tenant with my partener in a flat in Hunslet House over a year. We recently moved out but we were really happy with the flat and management. The process went smoothly from the beginning until the very last day when we handed the keys over.
Thank you Nusha and Steve for all your help and support during the contract.
I wish you all the best and are greatful for going above and beyond to answer promptly each time.

Reply from The Ringley Group
Residents Carry the Burden, Ringley Collects the Fees
I think the other residents of Union Park have already explained in great detail what kind of company Ringley is.
Therefore, I will only say this: please avoid them at all costs if you don’t want to pay for a company whose only “service” is shifting the burden onto the residents, as that is the easiest way for them to get money. No transparency, no information—only requests and blame.

Reply from The Ringley Group
Outstanding service from Ringley Group - in our Right to Manage acquisition in SW17
The Ringley Group helped us achieve right to manage on a large and complex residential estate in south west London. Guiding us through the legal process, the acquisition and site set up.
Following a tricky relationship with the freeholder's managing agent which lead us to go through the RTM process and appoint Ringley, they has been a breath of fresh air. The staff are clearly very passionate about what they do, extremely knowledgeable and the changes we have been able to put in place at the site in the couple of months since RTM took place, in collaboration with the RTM directors, have quickly improved the quality of the service, the look of the site, with savings already made in-year.
We look forward to working with the team as we make further improvements and savings here at Wimbledon Stadia - expanding our on-site staff to create a real strong team spirit, as we collaborate with local businesses, suppliers and charities.
The RTM process means leaseholders are in control, and can work with Ringley to build a decedent budget, with full transparency.

Reply from The Ringley Group
Outstanding Service
I would like to take a moment to recognise Andrew, the cleaner at Holly Court. He is one of the most hardworking and dedicated people I’ve ever come across. I never see him when he isn’t working—he is always busy keeping the area spotless.
Andrew goes above and beyond every single day. He’s friendly, polite, and always willing to help. Whether it’s holding the door open or offering a hand if he sees someone struggling with bags, his small acts of kindness make a big difference.
On one occasion, Andrew helped my mother, who was very unwell and walking around in a state of delirium. His calm and caring response meant so much to me and my family.
It’s rare to find someone who takes so much pride in their work while also genuinely caring about the people around them. Andrew is a real asset to Holly Court, and I hope his efforts are properly recognised.

Reply from The Ringley Group
Always facing reality
Always facing reality, and providing you with the best service!

Reply from The Ringley Group
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