Excellent service! They made everything simple and stress-free, and answered all my questions promptly. I highly recommend this agency to anyone needing visa assistance
Company replied
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See what reviewers are saying
Lovely Schengen agent who are more than a happy to attend to your queries anytime and any day. They are calm, patient and helpful. They are excellent in helping you secure a Schengen appointment. Thei... See more
Company replied
Very good experience I had. He is very respectful and polite while doing his best to make customers happy.
Company replied
Riogrannde Travels is just the best. They are reliable and trustworthy. They give the best travel advice and are the best guide throughthe process. From assisting me to getting a closer visa appointme... See more
Company replied
Company details
Written by the company
We are a visa agent and travel advisory service business registered in the United Kingdom, with operating office in Birmingham. We specialise in Visa application support accross all parts of the world, particularly to the following countries and regions; SCHENGEN, UNITED STATES OF AMERICA, CANADA, JAPAN, CHINA, SOUTH AFRICA, EAST AFRICA, THAILAND, MEXICO, BRAZIL, SINGAPORE, THAILAND, INDONESIA, MALAYSIA, VIETNAM, MEXICO, QATAR, THE UAE, and lots more. We also orgaanise bespoke holiday packages that cater for individua, groups and families, and other travel logisitics.
Contact info
26 Clement Street, B1 2SL, Birmingham, United Kingdom
- 07355633212
- office@riogranndetravel.com
- riogranndetravel.com
4.5
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Reply from Riogrannde Travels
Your feedback is highly appreciated
The process was incredibly smooth and…
The process was incredibly smooth and stress-free, Riogranndetravel handled my application with professionalism and respond swiftly. I’ll definitely recommend your services.
March 18, 2025
Reply from Riogrannde Travels
Thank you so much for this feedback, much appreciated.
Reply from Riogrannde Travels
Your feedback is highly appreciated
Greatest experience with you guys
February 19, 2025
Unprompted review
Reply from Riogrannde Travels
Your feedback is highly appreciated
Highly Recommend
I had the pleasure of working with RIOGRANNDE TRAVEL for my holiday travel planning, and I couldn’t have asked for a better experience. From start to finish, they were incredibly knowledgeable, attentive, and efficient, ensuring that every detail of my trip was seamless. Their expertise in navigating travel logistics, securing the best deals, and providing personalized recommendations made the entire process stress-free and enjoyable.
What stood out the most was their dedication to customer satisfaction. They went above and beyond to accommodate my preferences, answer all my questions, and handle unexpected changes with professionalism and ease. Their communication was clear and timely, making me feel confident in my travel plans.
I highly recommend RIOGRANNDE TRAVEL to anyone looking for expert travel assistance. Their passion for helping others, coupled with their organizational skills and industry knowledge, truly sets them apart. I will definitely be seeking their help again for future trips!
January 29, 2025
Reply from Riogrannde Travels
Your feedback is highly appreciated.Thank you so much
Uncouth customer service 💯
January 10, 2025
Reply from Riogrannde Travels
Apologies for your experience with us. From our records, we can see that you have attempted to develop personal relations with our staff, who politely declined. We can also see that these conversations happened weeks after our service with you ended. We have always made our stance on professional boundaries known to our customers, and our ultimate goal is the satistasfaction of our customers as it relates to the service we have been contracted to provide, and not personal familiarities outside of our professional domain.
Reply from Riogrannde Travels
thank you for trusting us.
Reply from Riogrannde Travels
Thank you for your wonderful feedback, and for trusting us
Reply from Riogrannde Travels
Thanks for your awesome feedback
Am not use to writing review but…
Am not use to writing review but RIOGRANNDE travel are just exceptional I like their services I will surely recommend them .
November 15, 2024
Reply from Riogrannde Travels
thank you so much for trusting us with your visa application
Reply from Riogrannde Travels
thank you for trusting us with your visa application
Reply from Riogrannde Travels
We are happy you are satisfied with our services
Riogranndetravel is reliable and I…
Riogranndetravel is reliable and I recommend anyone to get their visa application thru Rio...
April 14, 2024
Reply from Riogrannde Travels
Thank you for trusting us
I most say I experienced the best…
I most say I experienced the best service working with your company. Very prompt in responding and resolving issues. Thank you
July 9, 2024
Reply from Riogrannde Travels
Adesola, Thank you so much for the great review, we are so happy you loved your experience and we cant wait to have you back for your next service appointment. Until then we are here if you need anything.
Fantastic Services
June 24, 2024
Reply from Riogrannde Travels
Thanks for the awesome review, THOMPSON, we work hard to meet expectations like yours, and we are happ we hit the mark for you,. come back and see us soon.
Great Customer Service
They made themselves available all through the process. Carrying the client along at every stage, finding right1 answers to every question. That's great customer service.
June 24, 2024
Reply from Riogrannde Travels
JOY, Thank you so much for the great review, we are so happy you loved your experience and we cant wait to have you back for your next service appointment. Until then we are here if you need anything.
The experience was great.
June 26, 2024
Reply from Riogrannde Travels
Thank you so much for the great review, we are so happy you loved your experience and we cant wait to have you back for your next service appointment. Until then we are here if you need anything.
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