riordesign.com Reviews 1,267

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love love my earrings that I ordered from Rior Design. I received my earrings within a few days from the time I ordered them. The first day I wore them - I received a compliment and the p... See more

Rated 5 out of 5 stars

I recently got the Letter necklace from Rior Design and I’m honestly really happy with it. It’s very delicate and feminine, exactly like in the photos. The letter charm is small but nicely detailed,... See more

Rated 5 out of 5 stars

I love my Rior jewellery which is beautifully designed. Unfortunately I had an issue with a recent purchase where the clasp on my necklace wouldn't close. I emailed the customer team today and had a v... See more

Rated 5 out of 5 stars

The earrings are beautiful and just as described. I contacted customer service because I thought I had only received one earring. Their response was fast and they explained that within the velvet pouc... See more

Company details

  1. Jewelry Designer

Written by the company

Riør Design is a family-run jewelry brand that creates delicate, flower-inspired pieces celebrating femininity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery

Fast delivery. It came within 4-5 days and in time for my daughter’s birthday gift. They are beautiful. Love it.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Worth the wait

The products are beautiful and perfect.
My only issue was the delivery. I was advised a date but it was after that the goods arrived and the courier website wasn't very helpful. I was concerned that my order had gotten lost.
Anyway I'm so pleased with the necklace and earrings, I would recommend anyone who is thinking of buying, please do, you won't be disappointed, apart from the courier

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE
impossible to deal with their customer service team, despite following their returns process I've had the items returned to me from customs, each time incurring further cost to receive the items back having also already paid for postage!
Impossible company to deal with and get your money back!

February 23, 2026
Unprompted review
riordesign.com logo

Reply from riordesign.com

Hi Nicola,

We’re really sorry for your experience. We understand how frustrating this must have been.

Your order has been fully refunded.

Unfortunately, there can sometimes be customs issues between the UK and Germany (where returns are processed), which may cause parcels to be sent back. We provide detailed return instructions to help avoid this, but in rare cases it can still happen

Thank you for your feedback, and we’re truly sorry again for the inconvenience.

Kind regards,
Riør Design Team

Rated 5 out of 5 stars

Great quality and so worth it!

I had never heard of this company, but the earrings were so beautiful that I decided to give them a try, I am so glad I did. The website was easy to navigate. The order came quickly and well packaged. They were even better that I expected and the backs to the earrings are of great quality. I will definitely be purchasing from them again!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted jewelry, a bit long to ship

The jewelry I ordered arrived exactly as expected and looked beautiful. The gift was very well received and made a great impression. Shipping did take a bit longer than I hoped, but it still arrived in time. Overall, I’m happy with the purchase. The team responded within a day to my inquiry regarding shipping status. Good job!

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Don't offer express delivery, if you can't do it

Sadly I cannot rate the quality of the product yet. Wanted to get my girlfriend something nice for valentines day and found this on 9th of feb. Expected delivery date is shown as 13th to 14th of feb, which is obviously cutting it close, especially since there will be a lot of orders to process around that date. I get that, I don't expect magic here. That's why I chose the express delivery option and payed extra for it, to make sure I'd have it within the week. Now, on 13th, I still don't even have delivery conformation sadly. If you make me pay extra for fast delivery, then don't be slower than you said you'd be on normal.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

My wife won't take the earrings off

I ordered earrings for my wife and she hasn't taken them off since I gave them to her. They are exactly as the image on the website. Shipping was ok. Overall I will continue making purchases from rior

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I bought these earrings on impulse…

I bought these earrings as an impulse buy for my wife. We were so pleased when they arrived that the photo and description matched the product supplied. They are stunning as an everyday piece and my wife has had numerous comments by colleagues and friends on how the unique design looks on her. Well done Rior!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

My wife gave a subtle hint for these…

My wife gave a subtle hint for these gorgeous earrings so I got them for her. She was very pleased with them so I had to come and give you Rior a 5 star review. These are high quality pieces for a good price, would recommend to anyone looking for a nice gift.

February 12, 2026
Unprompted review

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