Riotly Social Media - We Elevate Instagram Brands Reviews 161

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

My Ig account was disabled and while I can’t prove this wasn’t entirely down to Riotly social, I believe it is the likely reason. Because they use automation I’m not sure if it is entirely complia... See more

Rated 1 out of 5 stars

I used Riotly for a few months, cancelled my account, and then they continued to charge my account for 5 months after cancelling.. despite my repeated efforts to have them stop charging me. Finally I... See more

Rated 5 out of 5 stars

Best service ever to grow your instagram. Prices are very good too. I’ve used their trial first which gave fantastic results already and then I started with the starter pack. Their service is really g... See more

Company replied

Rated 5 out of 5 stars

At first I wasn’t sure if I wanted to sign up with Riotly. After a little tweaking of my program, I have gotten continual profile growth. Riotly has amazingly good customer service. They... See more

Company details

  1. Media & Publishing

Information provided by various external sources

We help Instagram brands grow their Instagram in an organic and sustainable way! Visit our new website here: http://riotlysocialmedia.com


Contact info

3.4

Average

TrustScore 3.5 out of 5

161 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

great service

great service, in a few weeks I saw a significant increase in my instagram page, target spot on. Furthermore, assistance is constant and the answers arrive very quickly. recommended :)

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy with Riotly Social Media!

I am so very happy with my results from the help of Riotly Social Media. In the past 3 months, I have gained over 4,000 followers on Instagram. They check in with me to see how things are going and if they can help me in any other way. I would highly recommend them to everyone.

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, honest work! I've had nothing but a great experience working with riotly social media! Totally going to recommend them to all my friends and family!

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

Above and beyond service!

I am extremely happy with the professionalism of Riotly Social. Their response rate is fantastic and they go above and beyond to ensure that all your queries are answered and that you remain happy with their service. They have provided over 1000 targeted followers for my brand, which has created genuine engagement on all of my posts. This growth rate is increasing by the day and i am excited to see where it will take us. My only regret is not signing up for their service sooner! I highly reccomend :)

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Riotly social is far and beyond the…

Riotly social is far and beyond the best medium to build your brand, business or personal profile world wide. Our profile has gained followers from all 7 continents and that’s something we could have never done on our own! Riotly social is legit!

September 4, 2018
Unprompted review
Rated 5 out of 5 stars

Mae did a outstanding job

Mae did a outstanding job. Riotly is for entrepreneurs who do not have much knowledge on how follows work or the audience you desire to target. They follow the survey we fill and conquer it. Mae has been great to me and help me accomplish my goal sooner and better than I could have done. I wouldn't be able to do with without Riotly. I recommend them for entrepreneurs who wants to be successful.

Thank you, Mae & Riotly.

September 3, 2018
Unprompted review
Rated 2 out of 5 stars

Customer Chat support closed the session

considering their service and chatted with customer support named Eva. I had a lot of questions that she seemed to not be able to answer. She left the chat when it started being uncomfortable. Do you have something to hide???
Shame as the reviews here look good

September 2, 2018
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

Sau, we apologize for the miscommunication but may we know when did you chat with Ava?

We normally do our internal investigation once we get any concern like this to ensure our quality of service and our customers' happiness. And as we've checked our chat history, we cannot seem to find any conversation with you. So, please contact us through email, live chat, DM or phone, and we would be more than happy to discuss the issue at your earliest convenience.

Also, we checked your profile so we can contact you and assist you directly. And we found out that you've been leaving negative feedback on different sites as well all around the same time. We fully understand your frustrations by not meeting your standards. Nevertheless, we hope to have the opportunity to serve you soon.

Rated 5 out of 5 stars

It's just the best service

The customer support is just incredible, the service is second to none considering the price. Since I have tried too many platforms I can clearly say, Riotly is the best service out there nowadays.

August 1, 2018
Unprompted review
Rated 5 out of 5 stars

I have had the most awesome experience

I have had the most awesome experience. Riotly has helped grow my Instagram beyone what I ever thought imaginable. They are really nice and great to work with and customize your experience according, to what you want for your goals with IG. I am so happy with the results and in a very short time I have grown tremdously. Thank you again for the awesome experience

July 20, 2018
Unprompted review
Rated 2 out of 5 stars

I paid for the 70$ per month service…

I paid for the 70$ per month service and cancelled it 2 days later. Communication is quite poor, you will tell your "account manager" one thing and either there is a new person every day or the "account manager" simply forgets.

I am a business owner who had a social media strategy already in place. I used extreme detail in the questionnaire they provide which all seemed to pretty much be ignored.

Users were extremely untargetted, the likes consisted of very inappropriate pictures even the targeting basics were ignored. I asked for UK only. 8 out of 10 interactions were with Americans.

It appears that these guys and every other site who follow this model are really just charging you to set up an Instagram bot or automation software and then charging you with the selling point of "you have your own account manager" or "we do it all organically".

One other thing you may want to know, they are not 24/7 but their automation softtware is, meaning if their bot that they say is a human goes haywire there is no one to assist till the next day.

Better off just getting an Instagram bot or automation software for $10-20 a month and doing it yourself.

July 18, 2018
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

Hey Asher,

Appreciate your feedback! I have to apologize that you don't feel satisfied.

I see your answers on targeting is very well written. Our team finds out where is the error that your Instagram results and targeting preference are not aligned. We already reached you thru email. We want to do it in a different way and try whatever we can to help again.

Look forward to your reply.


P.S. You're right. We have been improving our customer service while we're still unable to deliver 24/7 service, but 10 hours on weekdays. This will be the goal of this year to have 24/7 customer service!

Rated 5 out of 5 stars

Riotly is awesome !!!

I’m so happy I found riotly ! They’ve been helping me to grow my instagram and find the right target based on my niche ! I totally recommend using Riotly since they are very professional and listen carefully to find what you want and the costumer service is amazing and always there when I have questions or suggestions!

July 14, 2018
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

Hey Juliana! we are glad you liked our service :) Yes, part of service is finding the right followers for you!

Rated 5 out of 5 stars

Exceptional service and team

Exceptional service and team. They really care about achieving your goals. Highly recommended

July 13, 2018
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

Thank you for the hearty recommendation Jonathan!

Rated 5 out of 5 stars

So far so good.

Good service, i have gotten a lot of DMs regarding my services so something is definitely working. what is improved is also my engagement, i recommend this!

July 13, 2018
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

Thank you for the 5-star reveiw Abdullah!

Rated 5 out of 5 stars

Riotly - Excellent Service!

Riotly is an outstanding service that boosts growth to quality content profiles needing exposure! Would absolutely recommend!

July 12, 2018
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

We are glad you liked our service! Really appreciate the recommendation

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