Riotly Social Media - We Elevate Instagram Brands Reviews 161

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My Ig account was disabled and while I can’t prove this wasn’t entirely down to Riotly social, I believe it is the likely reason. Because they use automation I’m not sure if it is entirely complia... See more

Rated 1 out of 5 stars

I used Riotly for a few months, cancelled my account, and then they continued to charge my account for 5 months after cancelling.. despite my repeated efforts to have them stop charging me. Finally I... See more

Rated 5 out of 5 stars

Best service ever to grow your instagram. Prices are very good too. I’ve used their trial first which gave fantastic results already and then I started with the starter pack. Their service is really g... See more

Company replied

Rated 5 out of 5 stars

At first I wasn’t sure if I wanted to sign up with Riotly. After a little tweaking of my program, I have gotten continual profile growth. Riotly has amazingly good customer service. They... See more

Company details

  1. Media & Publishing

Information provided by various external sources

We help Instagram brands grow their Instagram in an organic and sustainable way! Visit our new website here: http://riotlysocialmedia.com


Contact info

3.4

Average

TrustScore 3.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

My experience and their engagement search system.

I asked for my account to be activated for likes only (no following and unfollowing) but I saw they were actually activated. I sent my customer service representative many emails and she failed to respond (that was on the first day of my trial). After my trial ended they finally contacted me again but I had to go back and manually find all the accounts they followed and unfollow them. So shady!
They base their engagement search on 3 competitor accounts, and that's all. Even if nothing had gone wrong with my requests, I still didn't like the accounts they were engaging with. I think they should have more specific ways of finding accounts (like related location tags, hashtags and more). So I wouldn't recommend them.

January 2, 2019
Unprompted review
Riotly Social Media - We Elevate Instagram Brands logo

Reply from Riotly Social Media - We Elevate Instagram Brands

Hi Marina,

We feel sorry to know that this has happened to you. It's the communication issue which we definitely need to improve. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.

Now, we are planning to add some input during our free trial sign up so that our future clients can select which type of campaign they want.

As for customer support, we believed that we respond to your email during our office hours which is from 9 AM to 7 PM Hong Kong time.

To clarify with the targeting, we only target the followers of your (3) three competitor accounts during free trial but we can help you improve the targeting through customizing your campaign which we only offer to our customers who subscribed to our monthly plans. But, we can offer you to provide your specific hashtags or locations that you like to target during your free trial. We would still love you to offer a 1-week free trial and give you discounts during your 1st month with us.

If you could give us another chance to make it up to you, I would definitely, help you with your account's success!

Wish we have a second opportunity to serve you better.

Rated 5 out of 5 stars

RIOTLY is moving ahead with numbers...

RIOTLY is moving ahead with numbers as they add up faithful followers on my instagram account. They have a system for searching and strategically liking certain accounts, and in return, those accounts become interactive followers. Use them. Get results. Become a leader on instagram using none other than Riotly.

December 25, 2018
Unprompted review
Rated 5 out of 5 stars

Riotly Social Rocks!

My view ability and my profile exposure has increased in just a small amount of time. I feel like I have genuine engagement and I like that! I have already recommended Riotly Social to others and I will continue doing so!

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

I am honestly very happy about Riotly…

I am honestly very happy about Riotly service. They start working few days after I bought their subscription. In a week I got so many followers ! I was stunned ! Communication is also very well, they replaying very fast (of course they do not work at weekends, so you should wait till next working day) . They are extremely polite. I do not feel neglect, they sending me messages about my experience with their work. I will recommend that service to everyone, as my friend recommend it to me :) Since they work my Instagram earned lot of new interested in my works people, so followers are real and communicative !

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Saw my followers grow after I joined Riotly! And they were organic followers who interacts. I’m so happy that I joined them and recommend to those who want to increase their authentic followers !

December 6, 2018
Unprompted review
Rated 5 out of 5 stars

Best organic growth service

I’ve tried a handful of similar companies and this is definitely my favorite. I have had the most organic growth and interactions with this service. I have genuine fans and followers because of them. They target all the right people who I want following me. I recommend Riotly to anyone who is looking to grow their instagram.

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Riolty Social Media has been Awesome

Riolty Social Media has been great. They are always making sure that I am satisfied with all the services that they are providing me within growing my social media organically. They are extremely professional and obviously take great pride in helping people grow their brand. I would definitely recommend them for anyone looking for some insight, and efficient help.

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

Riotly Social Media

Riotly has a very helpful, straightforward customer care service that anticipates your needs and does not overly send updates or spam mail. The process for growing followers is very straightforward and they explain every detail succinctly. The follower count grows rapidly, without the following count going up too much. The new followers are 85% relevant. Would recommend this service to any S-M businesses who want to increase their online presence

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

So far I have had a great experience with riotly. They have helped me grow my instagram followers a lot and I have to say that its the best company so far that I have tried who offers these kinds of services. The customer service is really great too!

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

Great service - 10/10!

Riotly delivered beyond my expectations! I received so many new followers and engagement on my posts, from relevant IG accounts. The customer service is great also. Would definitely recommend to anyone wanting to expand their Instagram!

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

awesome

Actual real customer service and customer relations with real people.
Great service and follow

November 7, 2018
Unprompted review
Rated 1 out of 5 stars

Poor customer service, negative experience.

I signed up for the free trial for my businesses 52.4k instagram, and specifically said dont follow anyone, they confirmed they wouldn't and over the next two days followed 200+ people. I complained and asked to end the trial and have them unfollow everyone, they unfollower 130 people (including the ONE person we follow which is our sister account) and left it. So I emailed again and unfollowed the rest myself. only to wake up today to find they've once again started following people.
Poor customer service, negative experience.

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

Riotly Social Media

Since I've been using Riotly Social Media for a month, my growth with followers have been terrific! The target audience that I'm aiming for reflects off the individuals who I now follow and who are following me. With this I'm able to spread more of my work as a poet and receive positive feedback from individuals who are interested in the same area as I am. I've been able to promote my book and also meet new people who've helped promote my book and doing collaborations with. Thanks to Riotly Social Media I'm able to connect and grow my work through instagram :)

October 25, 2018
Unprompted review
Rated 1 out of 5 stars

Incredibly Poor Service.

We recently took part in a free trial. During that time we saw little to no increase in followers or engagement.

Despite this I reached out to team several times via email to discuss the trial and possible next steps - The team failed to respond to any of my emails.

With so many services of this type available online I would have expected much better.

October 17, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look