I am impressed with Rise & Fall. A while ago I purchased a full set of bed linen which is lovely, weighty and the linen is top quality. However I did have an issue with one of the products, which was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Luxury products without the luxury price tags. Direct from the world's best manufacturers.
Contact info
2-4 Exmoor Street, W10 6BD, London, United Kingdom
- info@riseandfall.co
- riseandfall.co
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
amazing products and super fast…
amazing products and super fast delivery. arrived within a few days and you acn feel the quality. i got the cashmere wrap and a fitted sheet and love thme both
Good quality, well cut timeless pieces
Very good quality, well cut, timeless pieces, which have been keenly priced. Delivery is quick and beautifully packaged
So impressed by the bedding set that…
So impressed by the bedding set that I’ve just received, the quality and finishing details are excellent, feels luxurious. I took advantage of the promotion they were offering on bed linen which made it great value. Previous items that I’ve ordered have washed and worn so well that I wouldn’t hesitate to order from Rise & Fall. Just before Christmas I accidentally placed two identical orders (too keen and submitted two payments which was entirely my mistake). The customer service team were so quick to correct it and refunded me for the duplicate order immediately.
The silkiest sheets ever
The deep fitted sheets are brilliant. They do exactly what they say on the tin and stay in place perfectly. May be a little tough to get on but that all works in your favour. The top sheet (double) is very long so loads to tuck in at the bottom. But the best bit is these sheets are so silky. I’ve had cotton sheets and bamboo sheets, but nothing compares with these. Initially, I was sceptical because they are more expensive, but I’ve now bought my second set of each.
Beautiful …
I have just received my second women’s cashmere merino v neck jumper, this time in buttermilk. It is stunning, the quality and softness of the jumper is amazing. Fast delivery too. Don’t hesitate if you are thinking of buying one, worth every penny.
Rise & Fall products are consistently…
Rise & Fall products are consistently high quality across the bedding & clothing. In particular the fitted sheets are by far the best I’ve found
High quality clothes
High quality, beautiful knits and t-shirts. Really competative pricing. I love the sensible, minimal packing that is easy to recycle without loads of plastic. Returns are easy too.
Excellent customer service
Excellent customer service. The products are usually very good quality. I had an issue with stitching on a bed sheet and they addressed it promptly and with minimum hassle for me. Highly recommended for their customer-focus approach, and so much better to support a company like this than the mega-retailers, in my opinion.
I love this sheet!!
I ordered the Soft and Smooth double fitted sheet, and it's absolutely everything it was advertised to be. It feels luxurious and it's fantastic quality. Best of all it DOES stay on the bed!! I'll be ordering again.
I saw the initial advert on Instagram. Social media at its best!
Customer service from Marjorie was excellent. Prompt, helpful and friendly. Much appreciated.
I've tried all the main brands for…
I've tried all the main brands for bedding. My favourite set is still Rise and Fall. Saving up to buy some more.
Quality and luxury
Have been wanting the cashmere wrap for ages. Finally decided to treat myself. Absolutely love it, so soft and luxurious! Exactly what I expected as all my Rise and Fall jumpers are also of the highest quality. .
I have been deeply impressed by the…
I have been deeply impressed by the quality and the price of the products.
Excellent customer service and the best…
Excellent customer service and the best fitted sheets I’ve found!
Our go to place for all bed linen
This is a fantastic company and our go to place for all bed linen. The quality of the products is first class and the price fantastic. The service delivery is very prompt and I highly recommend it without hesitation.
The clothes are beautiful!
The clothes are beautiful but unfortunately the ones I bought did not fit me so I had to return them. The return was easy and I thought everything was fine. I then got an email telling me that they had refunded part of the order but the second part was flagged by the warehouse team that it did not meet the returns policy and there would be no refund. I was appalled and very worried. It was very expensive! I immediately emailed back and I am delighted to say that from that point on I got a speedy, apologetic and satisfactory response-and the item was refunded! I would highly recommend R&F in spite of the glitch. Their clothes are just beautiful!
A great discovery.
I came across Rise and Fall on Instagram. I like the website and presentation of the products, and so far feel the company lives its values. I’ve bought clothing and bed linen so far and everything is great quality and fit. And I’ve had positive and prompt service through customer service - so all good!
I have purchased a few items from Rise…
I have purchased a few items from Rise & Fall . Cashmere is really lovely and very good quality.i have recently bought quite a lot of bedding it is beautiful cotton and very chic. Would highly recommend this brand.
Excellent products and excellent…
Excellent products and excellent customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








