RISE Traveler Reviews 83

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I purchased both the Rise Miniboom speakers and Boom Buds and can honestly say that I was super impressed with both. The Minibooms produce an incredible quality of sound for their size. They are hi... See more

Rated 5 out of 5 stars

I recently purchased 2 Rise miniboom speakers and am super happy and impressed by how loud these tiny speakers are. Super convenient in size and lasts a long time before needing to recharge. Two thu... See more

Rated 5 out of 5 stars

I bought two of their solar powered portable chargers through their O2 Priority deal a while back. Due to demand the package was delayed (understandable), but unfortunately when it finally arrived onl... See more

Company replied

Rated 1 out of 5 stars

Wish I'd read the reviews first, 6 weeks to arrive and very disappointed. I thought I would give it the benefit of doubt and use it for a while before leaving a review. Firstly, the sound is very aver... See more

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3.8

Great

TrustScore 4 out of 5

83 reviews

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Rated 5 out of 5 stars

Great earphones

Great earphones. These are my first in ear Bluetooth earphones and they've sold it for me I don't think I'd ever go back to wired earphones. And the service was great I'll definitely buy more products from rise in the future.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Small enough to carry around, clear enough to hear easily without needing to turn up the volume. In fact, the clarity means I’ve actually been able to turn down the volume. Well made, although the feed hole for the handstrap has defeated me entirely!

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great product and company.

I received the headphones promptly and have used them numerous times already for running and walking. They are comfortable,remain in the ear and the sound quality is exceptional I recommend them highly.

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

I never reived the item

I received the item and it is wonderful. Thank you

November 26, 2020
Unprompted review
RISE Traveler logo

Reply from RISE Traveler

Hi Emma, thanks for leaving a review - I'm so sorry to hear you haven't received your product yet! I've sent you an email so we can sort this out ASAP.

Rated 5 out of 5 stars

The speakers work really well

The speakers work really well, especially when both are connected together. The sound quality is great and they connect to my phone really quickly. All round great product.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

I had a class experience with customer…

I had a class experience with customer service agent Hazel. She is amazing!! She resolved my issues related to missing the parcel which wasn’t delivered to me initially and was keen and really customer-focused Into resolving my problem. I now received my boomBuds and it’s all because of Hazel. Thank you Rise team for having this extraordinary customer focused approach.

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing speaker, small but powerfull.

I purchased my rise traveller speaker to take with me travelling and its amazing. It's small in size but powerful enough to listen to my music.

Good quality sound and excellent battery life. It rechargeable via USB.

This speaker proves great things do come in small packages :)

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

RISE Traveler customer service

RISE Traveler customer service was more than helpful. They shipped me a SHIELD Carbon Fiber Wallet a second time in matter of minutes after my first one was shipped back. I’m very happy about their product and how they handle the situation.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Took 7 months....But love them and a great company effort for all my troubling them!

This is a wonderful company and have earned my business with earbuds from now on! And Hazel is AMAZING! THANK YOU FOR ALL YOUR HELP! It has taken 7 months to finally get my pair but well worth it. First pair was broken when I received them however they promised to replace them as soon as they had more stock. That didnt happen till July. They were delivered on my bday July 7th and stolen off my porch. Was unaware they had sent them contacted them asking if any word on when I would get mine, of course they showed delivered. Still after this sent another replacement let me know to look for them the first week in August and finally got them. Well worth the wait as my ears are small and they fit me great! All others earbuds fall out. Thank you Rise!

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

Infinity Solar Charger Faulty - Appalling after-service

I purchased an Infinity Solar Charger in Dec 2019 as a Christmas present for my wife. The delivery was delayed due to some regulations on sending battery based products so it did not arrive until early January. The charger has since gone faulty when we tried to use it mid-March. I have been trying to contact RISE via email ever since (using website and the email address used when they informed me of the delay in delivery) and no response received. Terrible service; if you are looking to purchase from them I suggest you look for an alternative supplier.

June 5, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered an mini boom box 7th March…

I ordered an mini boom box 7th March and am still waiting. My Inquiries have not been replied to and the the tracking number does not work - similar to other reviews I've read. This is unacceptable, my co-worker & I ordered them the same day, she received hers and I did not. I want either the item I ordered or a full-refund, I will contact my bank soon.

May 18, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible service

I ordered an Infinity Charger on 14th March and am still waiting after 7 weeks. My enquiries have not been replied to and the the tracking number does not work - similar to other reviews I've read. I've given the company the benefit of the doubt in these difficult times but this is unacceptable. I don't understand why a company who appear to produce good quality goods are so poor.

May 6, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a PowerBank and 2 boom…

I ordered a PowerBank and 2 boom speakers back at the start of February and am still waiting. They have stopped replying to my emails and I have heard nothing from them in 2 weeks. I would like the products I paid for or a full refund! If the products arrive I will update this review

April 30, 2020
Unprompted review

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