First time buying from this company. Fabulous natural wools at really good prices. Also lots of really nice free downloadable patterns and love the way the materials for the product are worked out for... See more
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Rito Hobby is your online shop for hobby crafts. We have a huge selection of yarn, beads, drawing tools and much more. We strve to give the best service: 365 days of Return, Fast Delivery and Price Match.
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Replied to 81% of negative reviews
Typically takes over 1 month to reply
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My order was dispatched promptly and…
My order was dispatched promptly and delivered on time. I am extremely happy with the wool and it is knitting up very well .
Great prices, products & service
Great prices, products and quick delivery to the UK. I’ll certainly be purchasing yarn from Rito Hobby in the future.
I think this is a fake company
I think this is a fake company. Has a UK email address but no one replies and no one answers the phone. Orders are sent from EU so tracking is unavailable, and postage very slow (10 days now and no updates). Tried to cancel the order but you can only send one email and even though they don't reply (and certainly not within the 48 window they promise) they then say if you contact them again they put you to the back of the queue. So I'm £78 out of pocket and no one will tell me what's happening

Reply from Rito Hobby
Fantastic service
I ordered just before Christmas and they processed my order really quickly so I got the wool in time. Great product and fantastic service.
So glad I found Rito Hobby
So glad I found Rito Hobby, the wool range is great (real wool not just acrylic and much better choice than I can find in any of my not-so-local shops now), the postage cost is understandably higher but this is more than compensated for with the reasonably priced wool and the range. Also, they get back to you with helpful replies if you email customer service about what you need.
Very quick delivery.
Very quick delivery.
Package had been slightly damaged in transit, but all contents were fine.
Good Company, no hesitation in recommending.
Ordered some wool from this Company for my daughter for Christmas. The product was quickly dispatched and arrived in good time. It looked nice quality and hopefully will make a nice jumper. Cannot comment any further as I have not personally used the product, but order was received and responded to very quickly.
Easy to order
Easy to order, received when expected, trouble free ordering
Good service.
The website is easy to use, the quality and price of yarn is excellent. I have used this site many times and would recommend it.
Fair shipping cost (& fast-ish…
Fair shipping cost (& fast-ish delivery) considering is coming from abroad. Order arrived as described. 1st time shopping with them, Can't fault the company. All good.
Quick delivery
Quick delivery. Quality products, well made and sturdy.
Super soft cashmere roll and timely…
Super soft cashmere roll and timely delivery
The yarns I bought are very nice and…
The yarns I bought are very nice and cheaper than other places. However be aware that despite the web address is a .UK website, they actually ship from Denmark. This wasn't clear at all when buying. It also makes sense why the postage fee was so expensive (£5.50). I was worried I'd receive import duties to pay but that luckily wasn't the case.
Have ordered from them for years…
Have ordered from them for years with very few problems.
I would go for Drops, chiaogoo for knitting
DMC or Cartier-Bresson for embroidery.
Their 2kg box of toy stuffing was excellent quality, however I avoid the infinity hearts brand.
First class service!
Kept informed of my order’s progress at all times. Delivery date was as expected, item was carefully packed and the carriers handled the package with great care.
Will not use again
Although Rito hobby is registered as UK,the yarn is not sent from UK and postage is consequently expensive.I used PayPal to buy yarn and was charged £2 .50 for the use.I didn't see any info that warned me I'd be charged for using it and did not spot the charge until later.
I messaged Rito hobby twice.Once enquiring about what temperature the yarn felts at and secondly,complaining about the PayPal charge.I did not receive an answer to either message.
The yarn is fine and felted well but I will not use them again for the reasons outlined above.

Reply from Rito Hobby
Fast delivery and good quality
Fast delivery. Kept me updated, packaged really well and good quality yarn. Very happy!
Great communication!
Ordered 2 items. One was in stock, the other stock was expected. Was given the option to change or cancel that part of the order and kept informed of expected delivery. Excellent customer communication.
GREAT!
Ayup! The web-site is easy to navigate and the description of the products is accurate as are the colours. It might not be next-day delivery but hey, I can wait a few days. The choice of yarns, materials etc. is great. I have recommended you to all my friends as a reliable source of quality yarns and knitting/crocheting essentials. Merry Christmas to all at Rito Hobbyx
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