Banner for Riverly

Riverly Reviews 

963
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... See more

Company replied

Rated 4 out of 5 stars

The towns along the Petite Baise were fabulous with power and water at most stops. It exceeded all expectations. The boat was old, beds uncomfortable with very thin mattress and pillows, and mould ar... See more

Company replied

Rated 5 out of 5 stars

An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My hus... See more

Company replied

Rated 4 out of 5 stars

The boats clean & tidty great kitchen for on board cooking, plenty of plates glasses etc & utensils.on our boat I was a little disappointed in the fridge,freezer worked well but fridge did not..Predep... See more

Company replied

Company details

  1. Houseboat Rental Service
  2. Pet-Friendly Accommodation
  3. Vacation Rental

About Riverly

Written by the company

About us: Riverly is the French No. 1 for licence-free boat rentals, offering getaways on the rivers and canals of France for stays of 2 nights or more (Canal du Midi, Burgundy, Camargue, Canal de Nantes à Brest, Alsace, Lot, Charente...).

Our boats can accommodate from 2 to 12 people and are fully equipped with all the comforts of home (kitchen, bathrooms, cabins...), making them perfect for disconnecting for a weekend or a week.

On the agenda: gliding along the water in the heart of nature, cycling along the towpath, visiting local wine cellars and buying regional produce at the market, exploring 15th-century villages, meeting passionate lock keepers, improvising a BBQ on the riverbank... so many special moments to share with friends, family, or as a couple.

Riverly was born from the merger of 2 leading French companies in the river tourism industry, combining over 50 years of expertise: Locaboat and Nicols.
As a result, our fleet features 2 distinct boat styles:

  • The Pénichettes (like the Néo model), which evoke the authentic charm of traditional inland barges.
  • The Cruisers, featuring the sleeker lines of classic yachts.

What our customers love: the new "riverlife"

  • True disconnection: 99% of our customers say that river tourism offers a real sense of escape without having to travel far.
  • Absolute freedom at your own pace: you have the wonderful luxury of following your own desires, with no schedules or set itineraries.
  • Being surrounded by nature.
  • Spending genuine, quality time together.
  • It's very easy:
    • No boating licence required.
    • Accessible to everyone (including children and pets).
  • It's great fun:
    • A multitude of activities (boating, sightseeing, cycling, local tastings, golf, fishing, festivals...).
    • A refreshing change and a whole new way to travel.
  • It brings people together: everyone plays a role in the boat manoeuvres and participates in the adventure.

Request a quote


Contact info

4.2

Great

TrustScore 4 out of 5

963 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(963)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great holiday on Canal du Midi

Great holiday on Canal du MIDI. Boat was in good condition and well appointed.
Supportive staff, great introduction, highly recommend.

July 8, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your comment and recommendations. Best, Julien.

Rated 4 out of 5 stars

Very helpful friendly staff-not as easy as expected

Very helpful friendly staff.However, with little boating experience we felt quite insecure steering the boat and spent the first two days zigzagging until we got the hang of it ,which was quite stressful .Locaboat is a first rate company so have no issues with them whatsoever,I just think older clients should be aware that jumping on and off boats at locks and throwing ropes etc can be quite physically demanding and the claim that steering the boat is easier than driving a car is not true .
Also some of the information about facilities at moorings needs updated as a couple of places no longer had water

July 12, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion and advice. We do indeed recommend at least two adults in good physical condition for the mooring maneuvers and locks. We hope you were able to enjoy your stay despite the slight adjustment time. Best, Julien.

Rated 3 out of 5 stars

Seeing the country from a different perspective

We liked seeing the country from a different perspective. the staff at Locaboat were very friendly and helpful and the boat was well equipped with the basics required.
Although sailing the boat on a canal was advertised as being suitable for those without experience, sailing and handling the boat (Penichette FB) really required at least one crew member to have some sailing experience when it came to navigating locks and mooring in strong winds. The boats also need air conditioning for summer use, and the Canal du Midi needs a clean - currently untreated sewage from the boats is dumped into the canal which is potentially hazardous

July 12, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion. We're sorry to hear that you had trouble navigating despite the training you received at the start. Regarding waste water, all our boats are equipped with tanks. However, very few ports in France offer a pump to empty them, which is why this water is sent back into the canal and we recommend avoiding environmentally hazardous products in the sanitary facilities. We've been committed to CSR for many years, and are campaigning for the installation of these pumps. Best, Julien.

Rated 5 out of 5 stars

This was our second time using…

This was our second time using Locaboat. The family had a wonderful time navigating through France. There's a very good chance. We probably do it again in a couple years.

June 17, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion. We look forward to welcoming you for a third time. Best, Julien.

Rated 5 out of 5 stars

leaky window

used Locaboat for six consecutive years, never no issues except for a Leakey roof window in main bedroom this trip, reported to maintenance come to look at problem but never rectified spent the week with a bin bag over window.

June 8, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your feedback. We are committed to the quality of our boats and our services, and it's not normal to have a leak in a window. We will pass on this information immediately. We hope you enjoyed your stay and we look forward to welcoming you back on our Pénichettes. Best, Julien.

Rated 3 out of 5 stars

Good service from Locaboat, but it can be a challenging canal with limited moorings.

The service from locaboat was good. Although I was a bit surprised at the extras for parking, dog cleaning and fuel (€650). However the canal du Rhône et Sete can be challenging. We enjoyed it, but reverse parking is essential as there is limited space (this is a bit of skill), We went in late June and parking in the busy towns was difficult. In august ???? Winds, we had 35mph cross winds in open lagoon areas and currents play a part, so this is no ordinary inland french canal cruise where you can park anywhere in normally calm waters, you definitely need to plan ahead and book slots in the popular towns. Overall, I prefer inland cruising.

July 8, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your feedback. We are sorry to hear that the extras to be paid in addition to the cruise (in particular fuel) were not clear enough in our documents. As for navigation in the Camargue, it's true that you're in a protected nature zone and it's forbidden to moor in the middle of nature, unlike in other regions. Lastly, crossing the Etang de Thau can be difficult in high winds, and is forbidden if the winds are too strong. We hope these inconveniences didn't spoil your stay with Locaboat, and we invite you to repeat the experience in a more traditional region. Best regards, Julien.

Rated 1 out of 5 stars

Poor customer service

Due to flooding our cruise was changed at the last minute. We were notified late the night before and we were given only one option which was a there and back and not a one way as booked. I feel that management must have been aware from a few days before that there may be problems due to the excessive rain and had we been contacted timeously we could have found a good alternate option.
The cruise we went on was noting like the one booked and was extremely disappointing.

June 29, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion. We're sorry about this last-minute change. Unfortunately, we don't have any information in advance and the navigation stops are as sudden for us as they are for you. We did everything we could to offer you a pleasant cruise despite the flooding and the change of route beyond our control. We have also received your e-mail, to which we have replied. Best regards, Julien.

Rated 5 out of 5 stars

A really terrific experience in a…

A really terrific experience in a beautiful part of the world.
Nice company to deal with.

May 20, 2024
Riverly logo

Reply from Riverly

Hello, thank you very much for your opinion. Best, Julien.

Rated 5 out of 5 stars

Great Experience

The boat was excellent for our first time. Being all electric you could hear the birds on the canal.
Staff at Bram were very friendly, knowledgeable and helpful with information about the canal and stops along the way.
We intend to do this canal again and will use LocaBoat.

June 24, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion and your compliments about our boats and our teams. Best, Julien.

Rated 5 out of 5 stars

Brittany boating

Thorough briefing on the boat and cruising area

June 14, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion. We are delighted to have given you complete satisfaction for your cruise. Best, Julien.

Rated 5 out of 5 stars

Quiet French countryside

This was a delightful, quiet boating holiday through the French countryside

June 24, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion. We are delighted to have been able to participate in this pleasant moment aboard our license-free Pénichettes. Best, Julien.

Rated 5 out of 5 stars

Love Locaboat

Love Locaboat - second time we have used them and the service is perfect every time. Boat always up to scratch, and good value,

June 17, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion and your compliments. We look forward to welcoming you for a third experience. Best, Julien.

Rated 5 out of 5 stars

Great trip, very enjoyable

The Canal du Midi was beautiful and enjoyable. The boat was clean, reliable and great value. Staff were very friendly. Highly recommend

June 8, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your review and recommendation. We are delighted to have welcomed you aboard our Pénichettes. Best, Julien.

Rated 5 out of 5 stars

Good instruction and suggestions on a…

Good instruction and suggestions on a route to take. Very responsive to our questions and needs.

June 24, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your review and your compliments. We are pleased to have been able to answer all your questions. Best, Julien.

Rated 5 out of 5 stars

Everything was easy

Everything was easy. The boat was super clean and ready to go when we arrived. The checkout was thorough and everyone was so nice!

June 11, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your compliments on our boats and our teams. Sincerely, Julien.

Rated 5 out of 5 stars

Bram-Carcassonne. Everything was just perfect

Everything was just perfect. Marine, the Bram base host, was welcoming and explained every detail. The voyage was easy and nice, the lock's keepers were always helpful. Carcassonne was beautiful and interesting. The weather was great and the overnight stay in nature was unforgettable. Beautifulness and silence. Amazing!

June 3, 2024
Riverly logo

Reply from Riverly

Hello, thank you for your opinion. We are happy to have been able to offer you this experience on our Pénichettes.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look