Riyatravels.com Reviews 209

Laboni Momin helped me with buying a round trip ticket. I was very happy with how she handled my questions and concerns. She responded immediately every single time. Thank you Laboni!

I was referred to Riya Travel by my local airline agent. Hemangi Shah from Riya Travel helped plan our trip to the East Coast. She did a wonderful job. This was the most memorable life experience for myself and my wife. We enjoyed each and every minute of the tour . I have a spoken to Hemangi about our next trip to Europe and she has already given me some information. Hemangi was always very polite and friendly whenever I communicated to her. She has vast knowledge about planning a tour. I wish her all the best in her career and l can tell that she is an asset for her company.

Availed their Singapore visa services twice and both the times the process was smooth and swift. Ms.Nancy pays attention to our requirements and then advise / assist on the rest. Happy with their service.

Good travel company and staffs are well expertise with travel coordinating

Sarbjit made our experience great . She is very helpful and polite . Helped us a lot to find a good price . I will recommend to my friends to buy tickets from Riya. Thank you Sarbjit for great customer service .

My experience dealing with Riya Travels has been amazing, their customer service, their positive attitude to assist in any kind of situation has been outstanding.
Hemant bhai is my go to gentleman and off course Manav bhai is in the back management but has always been very helpful whenever approached. Cannot take names everyone but all have been very helpful. Thank You Riya

Travelled to Bali on jan 2024 had issues with my card as it was not working contacted mr naveen kumar from mangalore branch and he as always was very helpful he contacted the tour operaters of Bali and did the needful all I can say is Mr naveen kumar is a asset to riya

I have been with Riya travels for last 12 years and have referred more than 10 friends and family members to this company. However i contacted them this time after almost 5 years for bookings and turns out its been 2 weeks i have been chasing them and haven’t got needed help yet. Everytime i call i tell them what i am calling for and they would be like ok will get back to you in not more than 30 mins, unfortunately that never happens. I wait for almost 2 hours and then call them back and turns out the staff member i talked with last time is gone for the day. So I explain my situation to other member, now this person is ok i will escalate your concerns to the management and someone shall call you in next 2 hours. It’s been 2 days now, no one has bothered to get back to even email. Worst customer service. A BIG NO to Riya travels.

I have bought a couple of business travel tickets with riya travels in the past three months. I was looked after by Manisha a customer service consultant with them. Her services for purchase , requesting services like special food seat selection and alternatives was top class along with very prompt service. If you are looking for reasonably priced travel along with great service I will highly recommend their services in particular Manisha.
Rakesh Bhandari

Quick response, customer friendly and working out economic options. Laboni Momin is very patient and perfectly understands customer needs. I'm very thankful to her.

I had a very peaceful and worriless journey for my first time traveling to US. All the credit goes to Laboni Momin for getting me a ticket with the necessary connecting flight to reach my destination.
Thank you so much for the great experience!

Amazing Service!!!
Many many thanks to Laboni Momin.. She was very helpful and patient with our flight bookings.
Would definitely recommend to others.
Again thank you very much Momin for all you did for me.

It was amazing experience. The agent Sarbjit was amazing. Fast, warm n friendly.

Very bad experience. Since 1 month I am asking them to apply for German student visa, totally misguided and made me wait for 15 days without even booking appointment. Now there are not slots and I am clueless why they did this. I lowt 1 educational year of my life. You will pay for my loss. God will make you pay sooner or later.

V had planned our vacation to Mysore from Riya travels, Mangalore. Hotel arrangements were good. Itinerary prepared was good. The main problem was with the driver who was reckless n liar. Even after telling the driver to b slow, he was least bother. And on top of that he was arguing that there is a steering problem. On Coorg ghat he was controlling the vehicles only with brake n putting it in neutral, which is very dangerous.
We almost got killed in Mysore because of his negligence driving. The worst part was that he fell asleep on the steering. V were about to crash the vehicle but at the last minute my husband woke him up n he braked.
After that v informed the Riya travels, Mangalore about it. But inspite of changing the driver, they continued with him.
I vl not only blame the driver but also Riya travels who hired the agency. It is their duty n responsibility to safeguard the interest of the passenger.
V always planned our vacation from Riya travels, Manipal. They r more efficient and responsible. This time the tour incharge of Manipal was on leave, so they transferred the responsibility to Mangalore branch.
V were not knowing that Mangalore branch people r so lethargic.

Wonderful experience with Mr. Arora. He has been very helpful throughout my whole journey.

Would like to say our many thanks again to Aman Arora for providing assistance to my elderly mother who is currently in India and needed a change in flights. Your kindness and care is very much appreciated, you go that extra mile for others which is truly highly commendable.
Thank you so much Amanji,
God bless you
Daisy Kumar n Family

Thank you very much for the amazing service during our difficult time. It is much appreciated. Aman went out of his way to assure that my mom received her passport and booked immediately.

We will definitely be contacting you again for future travels

Thank you again
Daisy

Excellent service.. very helpful. Thank you Riya travels.