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Riyatravels.com Reviews 

207
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TrustScore 2.5 out of 5

2.5

Travel & Vacation
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Rated 1 out of 5 stars

I enquired about their b2b portals. And the executive called me. I asked a simple question to him about airlines date and fare and in reply he said take portal and see yourself or check the Google for... See more

Rated 1 out of 5 stars

Really really worst customer service experience grom Riya, my canada visa got rejected because of their ignorance. Students who are applying for canada, germany, uk , aus please dont choose riya as ma... See more

Rated 5 out of 5 stars

Recently I had booked return tickets for Mumbai for myself and my elderly mother through Aaina Chawan at Winning office. She provided excellent service and made sure that wheelchair is provided at al... See more

Rated 5 out of 5 stars

Recently I had to make an emergency booking so instead going through websites, reached Riya Travels. Honestly, their service was awesome which made me to take some time to share the experience.... See more

Company details

  1. Travel & Vacation

About Riyatravels.com

Information provided by various external sources



Over five million people served by the experts at Riya every year. “We understand travel” Our goal and purpose is to understand the wants of the global traveler and our experts help define their needs. Riya, is placed among multibillion dollar organizations in the world, and is one of the largest air travel consolidators globally with approximately 20% to 25% of market share in some countries that we are present. Our experts are available 24/7 to help you save big, by finding you the cheapest vacation or cruise package to a dream destination or the best deal on your flight booking. Since 1980 Riya Travels began its journey in 1980 and has a growing global presence with more than 2000+ professional experts serving in over sixty locations across USA, Canada, Middle-East and India. Recognition Riya is a big Texan entity and rated A+ by BBB, Accredited by some of the top industry professional entities such as; IATA, ARC, ASTA and other professional industry accreditation. Our Passion We love what we do and challenge ourselves every day, constantly sourcing the best deal; to bring the best travel value for you and your family. About Riya As a leader in the global travel industry, we employ over 2500 professional experts, in over sixty locations, across the; USA, Canada, Middle-East and India, with over 100 years of combined experience in providing expert travel services. We are proud of the fact that, we are committed to operating our business in a professional and responsible manner. Our global presence is dominant across all nations that we are represented in, serving communities and organizations, of a multi ethnic and culturally diverse society. Since the inception our business module has evolved over the decades to include; Air Consolidation, Corporate Travel Management, Retail Travel Services, Packaged Holidays, Religious Tours, Cruises and Cruise Tours, Special Interest Groups, Training in Travel & Tourism, Student Travel, Travel Technology etc. We are an organization built on sound financial ground, great credibility and international reputation. We understand the wants’ and needs of our valued travelers better than any other organization. Our goal is to pursue innovation while adapting to changes through constant improvement of our services, based on a proactive approach to meet the requirements of our valued customers. At Riya, we are inspired and guided by our core principles and those of our employees. Contributing to our communities, serving our clients, constantly working to improve our service delivery and empowering our employees to live and work responsibly is at the core of our business actions. We pledge to make continued progress in support of these principles as we look ahead to the future, conducting our business maintaining the highest level of ethics. We value our human resource the most and with a quest to always satisfy our customer beyond expectations. We keep continuously updating and training in enhancing their knowledge and talents to achieve service excellence. Our staff, rated as some of the best in the industry, collectively counts several decades of experience in the Travel Trade and Airlines Industry globally.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

207 reviews

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2.5

All reviews

(207)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Purchased "INR:1.35 Lakh" rupees worth of Air Ticket with awful experience

Recently, I planned a Goa trip with my family of 22 members. since, I had to book Air Tickets for 22 members's To's and Fro's that adds up to the total of 44 Tickets. I sought the professional help from
"Riya Travels" and they gave these once in a life time experience. They are as follows:
1. Took them so long to even ask for the details about the travelers.
2. After few hours they forget to ask additional details of the travelers.
3. They booked the To's and Fro's separately fine but still they could not book all the 22 To's at once.
"My mind: What kind of professional advantage they even have then?"
4. The employees were not attentive in my task which costed me higher Air fare costs because they failed to book my tickets spontaneously.
5. They forgot to ask my G.S.T number and finalized my bill.
6. I entered their local office by 5:30 PM and left by 9:00 PM shows their speedy work.

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service by Aaina Chawan, Winnipeg

Recently I had booked return tickets for Mumbai for myself and my elderly mother through Aaina Chawan at Winning office. She provided excellent service and made sure that wheelchair is provided at all Airports for my mother. Also she took proper care about booking connecting flights so that we have sufficient time at respective airports.
Thanks a lot to Aaina and Riya Travels

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

My wife and son planned to travel to…

My wife and son planned to travel to Singapore. They went to Riya travels upon a friends recommendation. They met Sharada Devi. She being pleasing personality, attended to them for their ticket and visa needs. She followed up with them till the work is perfectly done. We are quite happy and recommend Ms. Sharda Devi of Riya travels for any travel requirements.
Hari
00973-39222189

October 22, 2019
Unprompted review
Rated 4 out of 5 stars

Travel experience with Riya travels

Travelled to Singapore in August 2019.Visa processing service and flight ticketing service was good.Thankful to Mrs.Sarada for her instant response on any additional information and other staff for their friendly approach,overall experience with Riya travels was very good.

October 21, 2019
Unprompted review
Rated 5 out of 5 stars

Cheap flights

Cheap flights

I always book on Riya Travel. I find the prices affordable and I always get a discount. The customer service is helpful, patient and always give the best service. More power to Riya Travell!

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you for your professional…

Thank you for your professional approach towards work, I applied for Canada Visa, very good guidance; got the Visa without any hassle.
Special thanks to Mr. Hari for his unconditional support till we get the same also following us throughput the process.

May 11, 2019
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Riya agents to…

I would highly recommend Riya agents to anyone planning to go on a trip. My gratitude goes especially to Laboni, she was patient with me and took her time to explain everything and to get me a good flight deal! Thanks sooooo much Laboni and Riya travel agent.

January 30, 2019
Unprompted review

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