Rizk Reviews 

293
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I have spent a lot of money, not worth I put a $100 didnt win not even ten dollars it cost me thousands of dollars to find out this casino is a rip off hope I save u

Rated 1 out of 5 stars

complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... See more

Rated 1 out of 5 stars

Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag... See more

Rated 5 out of 5 stars

Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... See more

Company details

  1. Online Sports Betting Vendor
  2. Gambling Service
  3. Online Casino or Bookmaker

Written by the company

Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.


Contact info

2.1

Poor

TrustScore 2 out of 5

293 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(293)

9 reviews in the last 12 months

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Rated 4 out of 5 stars

Misplacement of My Funds

One option to make a deposit to your online casino "bank" is to e transfer.
I e-transferred from my bank account to this casino and it was accepted by rizk immediately (within 30 seconds). After that, the money did not arrive in my online account and when I used live chat they said "we will elevate this and send you an email". My reply was "I would like to hold while this is elevated" and they refused.
It seems like this company does not take accepting but then misplacing your funds very seriously.
I wouldn't recommend, not worth the risk.

UPDATE: I have changed my review from one star to five. My initial concern about not seeing my e transfer was resolved. Since then, I have made many more deposits with zero issue and have made two withdrawals (both for a few thousand dollars) and they have been approved within 24 hours and wired directly to my bank very shortly thereafter. The games are fun and I trust that I am going to receive my winnings in my bank account within 1-2 business days after winning

April 16, 2020
Unprompted review
Rated 1 out of 5 stars

One of the worst gambling site I ever…

One of the worst gambling site I ever played with. Even dafabet is somehow better than this. I deposited my money and the very next their website crashed. One cannot even play games in it. Forget about withdrawl.

April 16, 2020
Unprompted review
Rated 1 out of 5 stars

lets see where to start so as it goes i…

lets see where to start so as it goes i have been playing on this site for quit a few months untill i started to lose big time so i took a break from this casino and went to play at casumo.com untill they wanted me to verify where all my money was comming from so now im here playing at rizks again so this is whats going on now with them and there shaddy ways so i started playing gonzo quest with 100 dollar credit i turned that into 2327.00 then theysay after one of my spins game unavalible they are nortairoues for doing that or they make the game lag so at that point i refreash the game but in my account where my money is susposto be it just says NAM can so then i try to contact customer support and it wont work so i try loging back in and it says page not found they are bad for this kinda sh_t when you start to win big they always fu*k around and not only that when i make my with drawl they always take 30 cash for every 250 that you get thats bullsh*t,but what can you do about it thats why i give them 1 star

April 12, 2020
Unprompted review
Rated 1 out of 5 stars

so i started playing at rizk and with a…

so i started playing at rizk and with a welcome offer of 200% and 50 spins i knew there was wagering required so i got to about 100 euro with blackjack till i found out that you have to wage like 4000 euro and you were only allowed to place a bed max 5 euro... in short terms you have to play till you have lost all your bonus money

April 10, 2020
Unprompted review
Rated 1 out of 5 stars

have been with this casino for a while…

have been with this casino for a while had verified my id and stuff have had some good wins and some good losses thats the way it rolls from time to time but what i find insulting is being asked to prove my source of wealth that is my buissness and no one elses i have told site i am self employed but thats not good enough they want proof of earnings i dont even show my wife what my earnings are never mind some stranger so im locked out of my account thats fine im sure the other online sites will be happy with my money

March 8, 2020
Unprompted review
Rated 1 out of 5 stars

Worst casino so far in connection with withdrawal procedure

Beware of this casino
Almost impossible to withdraw your money!

Here is my story:

I start playing on this casino a few weeks ago I won some money and I made a withdraw to Neteller as I deposited via Paysafe and Neteller

The next day I got an email that I have to verify my acc. No problem I sent all docs and the nightmare started. They rejected my docs 3 times. It lasted a week that they accepted my docs finally. A week later when I logged in again I see that the money I withdrew is on my account and available to play. Interesting withdraw policy.

I contacted to live support and they said that:
Quote:" The withdrawal was rejected due it was pending for 7 days unfortunately, but you can make a new withdrawal now to your bank account and I will forward it to our team! Unfortunately I our team has advised not to withdraw the funds to Neteller, and unfortunately it wont be processed to your Neteller"

They cancelled my first withdraw and delete this transaction from history.
And they forced me to use Bank transfer instead Neteller without any explanation.

They declined Neteller payout but there is no info about the reason in their T&C , and they didn't inform me about the reason.

Finally I got answers almost a month later.

They forgot or didn’t want to inform me if I deposit via Paysafe the amount and all winnings must be withdrawn via Bank transfer despite I made a deposit via Neteller too during playing.

It took about 3-4 weeks to get this information though I contacted live support many times and didn’t get a detailed answer why I can’t use Neteller as a withdraw method.

So if you deposit via Paysafe, you can only use Bank Transfer for withdrawals on this site.
The e-wallet deposit doesn’t matter, all balance must be withdrawn via and only Bank Transfer.

All casino sites where I’m playing allows withdraw Paysafe money to e-wallets except Rizk Casino!

Finally I withdrew my money via Bank transfer but 2 days later still nothing happened.
I had to contact live support to make my withdraw approved finally.
After 2 days pending status Finally I got the money within 24h via Bank transfer.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

good casino ..

good casino ... friendly service and very fast payouts in less than a minute thanks to payment trustly ... she received the win in less than a minute without unnecessary verification

February 13, 2020
Unprompted review
Rated 3 out of 5 stars

Takes too long to approve documents for verification

I created an account with rizk, deposits are like almost instant but problems begin once u try to withdraw funds. They say they have the fastest withdrawals, but thats a lie. First they ask u to verify account. If you try to do that they constantly try to reject the documents which btw almost every other site approved, Once done, ID proof, proof of payment and address was accepted. They still didnot approve withdrawals and started asking for more proofs and even astropay account screenshots. Been more than a week but still withdrawals are stuck while you can easily add more money but simply cant withdraw.

update: they finally approved the documents.

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

They are keeping my money and blocked…

They are keeping my money and blocked my account, I have 2600 pounds and they asked to verify that’s fine, I sent the address there asked for in a bank statement and a pdf, then I sent a passport and then I got a email saying I need a government letter, I sent a hmrc letter the didn’t approve it, it was in date, they then asked for for to take a selfie with passport I sent it, I live in the Uk and in Sweden. And explained I don’t get much post to my Uk address as it a family address. But at the time of playing I was living there. They refused to approve the address I had sent and asked for a paper bill knowing I don’t get any as it’s my family house. I have been trying to verify for 3 weeks only to be told on chat the address can be accepted I sent then email says no sorry we can’t Accept I screenshot them saying they can. Then they say no sorry it’s a human error. A pdf bank statement and a hmrc national insurance letter was not enough they want a gas bill I don’t pay for. I have sent a I’d card, passport , and a self holding my passport as they needed that too. Only to be told my hmrc letter and pdf bank statement aren’t enough.

February 1, 2020
Unprompted review
Rated 1 out of 5 stars

dont care about responsible gambling

Let someone te-open account. they breached regulations and did not have a verbal or face to face conversation.
Besides that they Saw bankstatement it this person clearly shows irresponsible gambling.

January 11, 2020
Unprompted review
Rated 1 out of 5 stars

Signed up here about 3 months ago and…

Signed up here about 3 months ago and found it my go too place too play then all of a sudden they asked for source of wealth information. I asked all questions and sent off bank statements and my driving license for Id. But apparently these are not good enough. So now won't pay my winnings or verify me. How is it legal not too pay winnings?. They lie on live chat and ask for documents I've already sent that all other casinos have used too verify me. So disappointing. And still now they are sending me emails asking me too credit my account. Unreal.

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

This is the best casino I've played

This is the best casino I've played,
Good rewards
Great games
Most bonuses I've ever had
Withdrawl took less than a minute with PayPal!

Only problem I've come across was a single game i played would freeze when a bonus was triggered, but all I had to do was restart the game and my bonus was still there.
Great job guys! 5* all the way.

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

The best site ive played by far

The best site ive played by far. Mediocre wins but 95 and 290 tonight. 10 in 300 out at 5 oclock. Was in my paypal at 9 then in my bank at 9.05!!
Fastest payout I've ever known. You have to be lucky but you get your money quick when you win. Both decent wins on book of the dead 40p spins. Good luck.

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

First off rizk is legit no scam hear…

First off rizk is legit no scam hear iv had all winnings paid everytime.those that loose when playing need to chill.you carnt win all the time iv spent money an not won and iv spent money and won its how gambleing works.i put £10 in got up to £280 yea lucky night last night.2weeks ago put £20 in got to £450.my cash was in bank the next day no issues.if lucks with you get to the dog house slot,man that game pays.i spin at 20p pritty much all the time i spent £4pound an got £115 on the bonus.whaaa book of dead £80.i play in skyvegas it just eats money a year ago it was ok but now👎same goes for others i play at not much return in the last 6 months till i found rizk so far the games have paid 90%of the time feels good to win finally..to you gamblers out there give rizk a try an then ull see what im talkin about its not all take take dont listen to these sad comments try it your self.most casinos are over rated.rizk dont you change a thing an ruin a great casino.and iv had 170 free spins so far as i level up i get free spins no wagering on eneythin lol i sound like im marketing but im simlpy pointing out this place had the top spot for me its not greedy like most iv never givin 5 stars to no one but this place deserves them.great place looks great all the best games new and old wheel of rizk is a nice touch give us a few more promos plz👍⭐⭐⭐⭐⭐send me a freebie lol,dont ask dont get🤔

October 27, 2019
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars to be honest

I would give 0 stars to be honest
I set up an account deposited without issue and won tried to withdraw and they decided they needed verification of my identity they asked for 6 different things which I sent they then said I had used a 3rd person payment method (my wife’s card) they then needed 4 more things from her. Provided them all they were excepted all was well then deposited more and had £100 credit on my account when it logged me out. I tried to log back in and was told my account was blocked
For security reasons. I was then told my account was closed and my winnings had been confiscated the decision was final and that was that. I emailed back and forth several times they answered with patronising one line reply’s basically saying tough and ending with have a wonderful day lol
I would not recommend they are happy to take your money but they will not pay out when you win. Pure scam

October 17, 2019
Unprompted review
Rated 1 out of 5 stars

Zero stars.

Zero stars.
Block my account after winning.
Cited that I was in a restricted area, until I proved them wrong.
Said that I should have used pounds instead of Euros, when I was not given the option.
Then said I uploaded the wrong information.
They come up with excuse after excuse not to pay you.
I have reported them and made claimed against them via IBAS, if you are from the UK, I recommend making a claim against with IBAS.

October 6, 2019
Unprompted review

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