RMS Energy Solutions LTD Reviews 125

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and high quality of the work. Consumers are particularly impressed with the quality of the products installed and the company's commitment to sustainability. However, some customers also noted issues with installations, specifically regarding the functionality of the installed solar panels. Additionally, a few people experienced problems with the ECO4 scheme, leading to dissatisfaction with the outcome and unforeseen issues during the installation process.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high standard of work, with some noting... See more

Product

Customers had positive experiences with product. Many reviewers are happy with their solar panel... See more

Sustainability

Reviewers mention positive feedback about sustainability. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I'v just recently had, my solar panels installed and, wall insulation. The crew did a brilliant job at my property, helped me clean up after the work was completed too. Gareth one of the crew members,... See more

Company replied

Rated 5 out of 5 stars

I had new boiler, house internally insulated and central heating installed at no cost. Being 92 years old I was a little concerned about the upheaval. Sean reassured me throughout the process and the... See more

Company replied

Rated 5 out of 5 stars

RMS have been brilliant, Woking as a local Councillor I have referred 5 residents to have boiler upgrades & 1 to have an ASHP installed via the Governments Free Eco4 Scheme. All of the Resid... See more

Company replied

Rated 5 out of 5 stars

We applied for a Warmer Homes Grant and RMS installed our Solar Panel array. The work was done in a couple of days with minimal fuss and to a high standard. The electricians were very helpful in where... See more

Company replied


Company details

  1. Boiler and Heating Service
  2. Heating Contractor

Written by the company

RMS Energy is a renewable energy company, providing energy efficiency solutions backed by government ECO grants, to reduce carbon emissions and heating expenses. We want people to understand the importance of keeping our homes not only cosy, but safe and far more efficient. A well-insulated home reduces heat losses and prevents heat gains, which in turn helps maintain stable, comfortable temperatures. Quality insulation can prevent condensation and possible mould spores, and improve overall air quality in your home


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Rated 5 out of 5 stars

10/10 The guys were brilliant

10/10 The guys were brilliant! Incredibly professional from start to finish. Big Thanks to Shaun for his support throughout. Would highly recommend!

March 26, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for your positive feedback!

Rated 5 out of 5 stars

I'm happy and enjoying my solar

I'm happy and enjoying my solar. The team are friendly and professional. They cleaned up everywhere after installation. My extractor fan and loft insulation makes a lot of different. There is waranty on everything they installed. Thanks to RMS company.

March 13, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks Joseph. Enjoy :)

Rated 5 out of 5 stars

Great experience very little disruption…

Great experience very little disruption while fitting was taking place, very professional and tidy fitting and definitely saving money, thanks to all at RMS energy solutions

January 22, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for your review Jason. We're happy that you're happy! :)

Rated 5 out of 5 stars

Highly Recommended & Peace of Mind!

An excellent experience from start to finish,
Where customer service so often seems to fail elsewhere, RMS Energy Solutions Ltd were outstanding,
Right from the initial survey through to installation the friendly office staff responded promptly by phone to any of my questions, I had my Solar panels installed quickly and professionally,, by the team of 3 electricians on one day, and the next by a team of two Solar panel fitters, they did a great job, and another follow up visit today to check everything had been done properly.
Knowing that they are MCS certified also offers peace of mind.

March 19, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

On a day when the sun is shining brightly for solar lovers, this review has also brightened up our day. Thank you, Chris!

Rated 5 out of 5 stars

Solar, insulation and extractors

They installed solar panels and battery system, loft insulation and boarding, and new extractor fans. Their communication was great, they arrived when they said they would, and the work was carried out very well with minimal disruption. The team was always polite and friendly and happy to answer any questions. Would happy recommend this company.

March 6, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

Thank you for leaving such a lovely review.

Rated 5 out of 5 stars

RELIABLE AND QUALITY SERVICE ⁹

These guys..ALL OF THEM from Admin to Installation are BRILLIANT!
I had a major issue with a new Dimplex storage heater. They acted swiftly but to no resolution, However, Sam Biggs engaged with me immediately after being directly referred back to Dimplex. This guy copied me into his emails and was extremely supportive!
Dimplex appeared to avoid the issue of warranty. Over the course of 3 months and MANY sleepless nights due to the constant knocking, a second SENIOR ENGINEER was dispatched from Dimplex. Jack diagnosed our problem immediately!!
We are now very happy customers!
Without Sam's input to accelerate this saga, I believe it would still be ongoing.
RMS are professional/polite/friendly and act promptly.
I cannot recommend highly enough from beginning to end!!
Thankyou Guys!!😉🙂🙃😊

November 12, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Another great outcome for one of our valued customers. I'll be sure to pass on your appreciation to Sam. Thank you!

Rated 5 out of 5 stars

Warmer Homes Grant solar panels

We applied for a Warmer Homes Grant and RMS installed our Solar Panel array. The work was done in a couple of days with minimal fuss and to a high standard. The electricians were very helpful in where to place the exchanger unit and the solar panel installers completed the work very quietly and professionally.

February 3, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

Happy harvesting :)

Rated 5 out of 5 stars

Fantastic Job Done 👍

I'v just recently had, my solar panels installed and, wall insulation. The crew did a brilliant job at my property, helped me clean up after the work was completed too. Gareth one of the crew members, helpped too put my new curtains up in my living room, all in all, id well recommend ( RMS ENERGY SOLUTIONS LTD ) if you require home improvements carried out. 👍😀👌100%

January 26, 2026
Unprompted review
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Reply from RMS Energy Solutions LTD

Thank you for your glowing review. I'll be sure to share this with all of the team involved with your installations

Rated 5 out of 5 stars

Outstanding Service and Professionalism…

Outstanding Service and Professionalism from RMS Energy

I highly recommend RMS Energy to anyone considering home energy efficiency improvements. They recently completed a major project involving house insulation, the installation of solar panels, and a new heat pump for us, and we are absolutely delighted with the results and the service we received.

From the very first consultation, RMS Energy was exceptionally professional and helpful. They guided us patiently through the whole process, explaining all the technical details and ensuring we were comfortable with every decision. The planning and communication were seamless, making a potentially complex project feel remarkably stress-free.

The professionalism of the workmen on site deserves a special, emphatic mention. Their dedication to high-quality work was evident in every aspect of the installation. They were skilled, meticulous, and left the site tidy each day. It's clear that the company maintains a high standard for its entire crew.

While the entire team was brilliant, a special thank you goes to Kayleigh and Giovanni. They both went the extra mile for us, demonstrating an exceptional commitment that truly defines customer service.

Thank you, RMS Energy, for a brilliant, professional, and smoothly executed project!

October 20, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving this feedback for our team Ian.

I'll be sure to see that Kayleigh and Gio receive your praise for delivering outstanding work!

Thank you!

Rated 5 out of 5 stars

ECO 4 Scheme

ECO 4 Scheme.

A brief phone call to Shaun- Area manager (after I received a random circular letter in the post), led me to have a full central heating system installed and internal wall insulations as part of the ECO4 scheme. Totally free of charge.

A few days after the phone call, Shaun and Tom came round first, Shaun explained everything concerning the ECO4 Scheme and eligibility while Tom was busy doing a full house efficiency report.

Next Alan came round and did a full survey (measurements. Volume of rooms etc) and we decided where I wanted radiators placed in each room and boiler location.

Then Jamie and Andrey (Master Plasterer and more) started on the internal wall insulation work, while in-between Carl and crew came round one day and fitted the full central heating/boiler system in 7 hours! Not to mention the electrician who popped round a couple of days and fitted the humidity fans and electrical wiring for the boiler system. Also thanks to the office staff for timely updates etc.

All in all, great professional work throughout from the multidisciplinary team; highly recommended.

September 25, 2025
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Reply from RMS Energy Solutions LTD

Thanks for leaving us this brilliant review Peter.

We are delighted to know how happy you are with our service from start to finish, and I'll be sure to pass on your praise to everyone connected with your ECO upgrade.

Rated 5 out of 5 stars

New boiler fitted.

Andy fitted a new Worcester boiler. Brilliant job! Left his no. to call if I have any problems. Really excellent service. Many thanks!

October 27, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

We really appreciate your positive feedback. Thank you!

Rated 5 out of 5 stars

Great experience with RMS Energy Solutions Ltd

Shaun from RMS came to see me after I applied for a grant to upgrade my heating system and put solar panels on my roof. He explained the application process and along with the surveyor came up with a plan. I was really impressed with the plans which included applying for planning permission as I live in a conservation village. RMS sorted all this out for me, which was great. The communication was excellent so I knew what was happening and when. The dates were set for the work to begin and everything went as planned from the scaffolding being erected, to the work men arriving on time and getting on with the work. The roofers and electricians were all lovely, they explained what they were doing at every stage. They cleared up after the work was completed and took away all the packaging. Overall I found the whole process from start to finish seamless, the work was of a very high quality and I feel the team went over and above to make my experience trouble free and smooth. I’m thrilled with the end results and would highly recommend RMS to anyone who is considering applying for a green energy grant.

October 13, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Hi Denise

This is a great review of the service we offer here at RMS Energy and we hope you enjoy the benefits of your new installation.

Please recommend us to your friends and family :)

Rated 5 out of 5 stars

I had new boiler

I had new boiler, house internally insulated and central heating installed at no cost. Being 92 years old I was a little concerned about the upheaval. Sean reassured me throughout the process and the workmen were all polite and efficient. I now have a cosy warm house and can’t think Sean and his team enough. On behalf of my mum Frances x

October 9, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for taking the time to leave this review Carolyn. We're really pleased your mother was able to benefit from the scheme and that you are both happy with our service. Enjoy!

Rated 5 out of 5 stars

Great team of people.

New boiler installation at my mothers house who is 92years old. A big thank you to everyone involved who made this installation go as smoothly as possible. Shaun explained everything in detail and the installers, Carl and Paul (and the young man) worked very hard and were polite and courteous to my mum. Everyone involved was great. Thank you again.

October 7, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks Kev!

Another great review from another happy customer :)

Rated 5 out of 5 stars

We’ve gone from a house full of costly…

We’ve gone from a house full of costly electric heaters and boiling the kettle just to wash the pots, to a full air source heat pump system with instant hot water, cavity wall insulation, and solar panels to top it all off!

RMS have been fantastic from start to finish, answering all my questions along the way. The installation went smoothly, and every team that visited our property was professional and friendly throughout. The finished result is amazing — I still find myself grinning every time I open the shoe cupboard and see the new shiny water tank sitting there.

A massive thank you to RMS — I wouldn’t hesitate to recommend them to anyone.

September 26, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving such a happy review Tim.

The scheme is great for those that qualify, and our teams (internal & external) are proud to deliver great quality installs helping you to improve your energy efficiency and comfort.

Rated 5 out of 5 stars

Excellent throughout

Exemplary professionalism and great customer care shown by highly-competent planners and technicians at every stage of work from initial planning to completion.

RMS Energy deserves to be commended for its drive towards ensuring zero net carbon dioxide emissions for the uk.

September 26, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks Terence, you're right! We do have a great team and we are helping to make a difference :)

Rated 5 out of 5 stars

The workers were very polite left my …

The workers were very polite left my home clean tidy. I’m 77 and I felt very safe with them in my home. They explained how heaters storage heater worked. I’m delighted with solar panels and heat in my bungalow thank you all so much.

July 31, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving a great review Maire. We look after all of our customers throughout the journey with us and we're glad that your pleased with your new heating and renewables system.

Rated 5 out of 5 stars

Thought it was too good to be true

Thought it was too good to be true, but was proven wrong. Had full gas central heating fitted in my house only took a day lads were absolutely brilliant. Put everything back how it was no mess or damaged to property. Thank you, Sean.once again amazing job.

September 12, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving us a great review Mark. Your new heating system should help improve your energy efficiency.

Rated 5 out of 5 stars

The process was extremely smooth and I…

The process was extremely smooth and I received excellent help and support with the application and paperwork from Sheila who was extremely helpful and once the application was accepted the work and installation was carried out speedily and the quality of the workmanship was outstanding A first class job was done by all and I thank everyone involved so much for my new boiler I really appreciate it

September 9, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thank you for taking time to leave us a positive review of your experience Derek. It's really appreciated!

Rated 5 out of 5 stars

RMS Energy Solutions LTD

RMS installed insulation, new storage heaters and solar panels on my Bungalow last August, 2024. did a good professional job, but equally as important they guarantee their work and they really do come out and correct anything that they have done that goes wrong! We do live in the real world and sometimes things just go wrong.
Had an unusual electrical fault, a friend who used to be an electrician had no idea what the problem could be, after going through a number of possibilities. Today Ian Jones, who installed the storage heaters together with his apprentice, Christian, examined the ring mains and having bought some special equipment to help discover the problem found the fault and repaired it. First class service from a professional team in a very professional company. I might add I chose RMS from my Council's list of energy solutions installers, due to their good feedback, it was correct!

September 2, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Hi William

Yes we do live in a very real world and the world of retro-fit is even more fun. The sign of a good business is one you can depend on, and that's RMS to a tee.

Thanks for leaving a great and honest review :)

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