RMS Energy Solutions LTD Reviews 

132
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brilliant company, highly recommend. This company came out to install solar panels under the Warmer Homes initiative for us. Cannot fault anyone, from the admin who organised the installation to all t... See more

Rated 5 out of 5 stars

I'v just recently had, my solar panels installed and, wall insulation. The crew did a brilliant job at my property, helped me clean up after the work was completed too. Gareth one of the crew members,... See more

Company replied

Rated 1 out of 5 stars

Shady door to door sales men! The first tried to force his way into my house saying "i just need to take photos you don't have to sign anything now" when I said no he was most indignant! He asked for... See more

Rated 5 out of 5 stars

I had new boiler, house internally insulated and central heating installed at no cost. Being 92 years old I was a little concerned about the upheaval. Sean reassured me throughout the process and the... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. also in
  3. Heating Contractor

Written by the company

RMS Energy is a renewable energy company, providing energy efficiency solutions backed by government ECO grants, to reduce carbon emissions and heating expenses. We want people to understand the importance of keeping our homes not only cosy, but safe and far more efficient. A well-insulated home reduces heat losses and prevents heat gains, which in turn helps maintain stable, comfortable temperatures. Quality insulation can prevent condensation and possible mould spores, and improve overall air quality in your home


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.5

All reviews

(132)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality heating system

Top quality heating system, all of the staff and engineers were great, helped and guided from application to installation, which only took four weeks. I highly recommend, thankyou RMS energy solutions

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent caring company

Excellent caring company. Work done efficiently and caringly. Lovely group of workmen. Nothing to much trouble. Thankyou RMS. Also electricians very efficient and nice guys.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

RMS Soloutions have worked at many of my properties and have delivered superb efficient service on every occasion. I would hugely recommend them to anyone looking for an energy solution in these difficult times.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. They were friendly, efficient.
To come home to a warm house is such a blessing so grateful to all that worked so hard to get things sorted and in a space of two weeks amazing!!! Eventhough it was within them two weeks they cleaned up after themselves. They did above and beyond. Definitely highly recommended. Thank you guys

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Very friendly and helpful at all times. Work carried out to an excellent standard and even after completion of the work , happy to assist with any questions. Always, picks up the phone or calls back. Well done, keep it up.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Professional service guaranteed

Just had wall insulation done, exallent company the workman are caring and friendly the quality of work to a very high standards the management only to eager to please thank you for your service .

July 8, 2022
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for your review!

Rated 5 out of 5 stars

Outstanding company

This company is brilliant!! The work was done by Excellent team very friendly and polite with excellent communication and service. Much recommended.
Thank you

June 30, 2022
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for your review!

Rated 5 out of 5 stars

Central heating installed- Very pleased

Had our central heating installed with RMS and was very pleased with the work they have carried out. Communication has been fantastic and the whole team made sure the work was completed to a very high standard.
Very pleased with the work that was carried out- thanks guys!

June 1, 2022
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Highly recommend

Really helpful staff talked me through diffrent mesures I could use at my house, the gentleman who completed my survey was very helpful and informative. Would recommend

May 26, 2022
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Several Years of Experience

Have worked with RMS energy for several years and have never had any issues at all with them .
Professional company, customer service is excellent (always go above and beyond), all their installers are knowledgable, clean, tidy and always on time.

May 16, 2022
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

A super responsive and knowledgeable company

A super responsive and knowledgeable company, happy to share all areas of expertise that help increase the value of the property, heating being one!

Very friendly service and quick to answer any queries - great working with contractors who are straight to the point and do the work quick - thank you!

March 30, 2022
Unprompted review
Rated 2 out of 5 stars

As a landlord they were contracted to…

As a landlord they were contracted to fit new storage heaters in a flat.
After a survey they then completed the work. On a visit I discovered that they had not replaced the one in the hall. Unbeilable that they told the tenant to leave the door of her lounge open, which would then heat the hall. I emailed them on this, never had a reply.
I then contacted them by phone and spoke to Alex. He said he would look into it, and has never got back to me.
I have a feeling that they have done this work under a grant, and I can't find out from where. It seems that they have charged for the full job, but have not completed the work in full.

I trust this review may stir them into action.

Update: still no reply, emailed returned. So now wondering if they are still in business?
So I sent them a recorded delivery letter, with a return address. So that will tell me if they are still trading..
If anyone reading this has any idea who pays them these grants that would be helpful.
I have a feeling their workmen kept the new radiator, knowing perhaps they were going out of business.
Next step I guess is trading standards.

December 10, 2021
Unprompted review
Rated 2 out of 5 stars

I was recommended RMS from a friend for…

I was recommended RMS from a friend for external wall insulation. I was promised that my job would be approved even though a survey was not done. I had limited time on my GHG voucher and urged RMS to get things rolling. Delayed my job and finally unable to get it done. Staff were misleading. If i do get the voucher again will not go back or recommend.

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had my boiler changed and heating issues resolved from RMS. They came out and conducted a survey followed by the installation. The service and professionalism was excellent. Highly recommended

May 21, 2021
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Best energy solutions company by far!!

Hands down best energy company I’ve come across for many years, so attentive and their workmanship is second to none. From survey through to installation they were on the ball with everything. Would highly recommend this company and their services to anyone looking to have any boiler/electric heating replacements or insulation energy grants through the government schemes.

May 14, 2021
Unprompted review

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