RNG Classics - Self drive classic cars  Reviews 154

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, flexibility, and professionalism from start to finish. People frequently mention the high quality of the classic cars, describing them as stunning, immaculate, and performing beautifully, which significantly enhances their overall user experience. Many consumers appreciate the wide selection of vehicles available and the ease of making arrangements. However, some customers also noted occasional issues with the vehicles, such as a water leak in heavy rain or a broken speedometer. A few other people also felt that the maintenance of some cars could be improved, and some customers had concerns regarding specific interactions or company policies.

What people talk about most

Service

Users describe positive interactions with service, highlighting the amazing and efficient service, especially... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff, especially Robbie... See more

Product

Consumers find the vehicles to be of high quality and in fantastic condition. Many reviewers praised the... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the immaculate condition and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Robbie was a total star from start to finish. With an extremely last minute request, with only 2 hours to arrange a vintage car to be delivered to Brighton private airport, everything was seam... See more

Rated 5 out of 5 stars

Overall really good experience with RNG, Robbie was helpful and communicated well. The car was great and mechanically performed well, though water was leaking in through the soft top in heavy rain but... See more

Rated 5 out of 5 stars

We booked the 356S from RNG classics for a wedding, and what a special touch it added. Anytime we got behind the wheel, heads would turn, cameras would come out, and smiles would appear. Everybody l... See more

Rated 5 out of 5 stars

Really friendly and quick response to enquiries. Arrangements were easily made with flexibility offered for an additional pick up we asked for. Whilst the initial car we had booked became unavailab... See more


Company details

  1. Car Leasing Service
  2. Event Management Company
  3. Film Production Company
  4. Motoring Club
  5. Photo Agency
  6. Wedding Service

Written by the company

RNG Classics Self Drive Classic Cars, founded in 2020 – Based in the sprawling Surrey Hills, bring classic car hire to all four counties, and on the doorstep of London. We curate an enviable collection of timeless and iconic classic automobiles for self-drive, chauffeur driven and location hire. Containing British racing heritage, legendary design and pedigree, with a regal twist. Star quality, class and flair and a sprinkling of muscle and power! A highly unique and eclectic range of vehicles from the 60’s, 70’s and 80’s, lovingly maintained to preserve originality and presented as if we turned the clocks back to that different era of passionate motoring creation and production. Our Founder Robert Gillison says “Classic motoring is all about that tug of heart strings, passion and overpowering feelings”


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Must try!

I've rented the Mustang twice now from RNG and recently hired the DB9 - Both amazing cars with amazing service and communication to match. Seamless customer experience and so much fun with the cars, would 100% recommend to anyone who likes their motors.

March 1, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

Pleasure having you with us not just once but twice! See you again soon for some E-type or Ferrari fun and games too!

Rated 5 out of 5 stars

I highly recommend RNG Classics car hire

From start to finish, RNG Classics provided excellent service for my car rental needs. The staff were friendly and knowledgeable, and made the process of renting the car a breeze. The 1980's convertible Porsche was in immaculate condition and drove like a dream.

Driving the Porsche around for the weekend was an absolute thrill. The car turned heads wherever I went, and it was a joy to feel the wind in my hair as I cruised around town. The car handled beautifully and had a powerful engine that made every drive a memorable experience.

RNG Classics clearly take great care of their cars and it shows in the quality of the Porsche I rented. The car was clean, well-maintained and had all the necessary features for a comfortable and enjoyable ride.

Overall, I highly recommend RNG Classics car hire to anyone looking for a unique and exciting driving experience. Their 1980's convertible Porsche is a must-drive for any car enthusiast, and the excellent service and attention to detail from the RNG Classics team only add to the experience. Thank you for a truly unforgettable weekend!

February 4, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

We love seeing happy faces and hearing about the experiences and road trips in our cars! Fulfiling dreams of driving cool classic cars is what we do!

Rated 5 out of 5 stars

Lord for a day (at a good price tag)

Hired the E Type for a day, and it allowed me live out one of my boyhood dreams. I experienced no rough with the smooth - everything worked out perfectly with the car during the day, and the customer experience from booking to drop-off. If only Rob could have booked the sun for the same day! I’ll be back in the future to hire out one of the other legends in the RNG Classics repertoire.

November 19, 2022
Unprompted review
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Reply from RNG Classics - Self drive classic cars

As we said it;s like having a one hundred thousand pound day for some hundreds when you take the E-type out! So glad you saw out that dream of yours. You're a Porsche fan right? maybe back for the 356 one day? Cheers

Rated 5 out of 5 stars

An amazing experience

An amazing experience in my dream car! Whole process from booking to the drive day was made really easy by Rob. Highly recommend for a day out with a difference.

February 28, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

Pleasure meeting you and having you in one of our cars!

Rated 5 out of 5 stars

Such a great experience

Such a great experience, misses bought this for my birthday and we had such fun in the Ferrari. Rob is also lovely! Can’t fault.

February 25, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

What a luck guy you were.... You'll be hard pushed to top that when you have to gift the misses back buddy!

Rated 5 out of 5 stars

I hired the Vintage Rolls Royce for my…

I hired the Vintage Rolls Royce for my wedding and , wow, what can i say.. What an amazing experience . Rob was so helpful and bent over backwards to fulfill our needs and go that extra mile (Pun intended) to make our big day go smoothly as far as transport goes. Would highly recommend. great communication and competitive prices!

March 1, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

Thanks Fraser, we loved being part of your big day and meeting all the family and seeing such a beautifully happy occasion

Rated 5 out of 5 stars

Highly recommended

Incredible experience from start to finish. Great customer service with really good communication. We had so much fun in the car. Thank you, we will definitely be using this service again!

February 25, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

So happy we could make a little dream come true! You know where we are to make even more come true!

Rated 5 out of 5 stars

Fabulous

I recently had the pleasure of dealing with Robbie from RNG classics. From start to finish the communication was exemplary, the car (we hired the mustang) was just amazing. The whole experience was fabulous. Thank you for being so accommodating. Would highly recommend and I can’t wait to rebook soon.

February 24, 2023
Unprompted review
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Reply from RNG Classics - Self drive classic cars

Thank you Megan, it was lovely meeting you and seeing you off in our Mustang! You'll have to drive the big Rolls Royce soon I think you mentioned you'd love to...

Rated 5 out of 5 stars

Great way to have the taste of luxury…

Great way to have the taste of luxury or your childhood dream car!

I've had the Rolls Royce, the 911 and the E-type and all of them have brought a lot of smiles to my face.

July 1, 2022
Unprompted review
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Reply from RNG Classics - Self drive classic cars

Cheers James, always a pleasure seeing you off on your little roadtrips

Rated 1 out of 5 stars

£2,500 out of pocket, don’t use this company

No issues with the classic Jag but still haven’t been paid back by £2,500 security deposit. Been chasing for 6 months. Unacceptable.

May 21, 2022
Unprompted review
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Reply from RNG Classics - Self drive classic cars

Unfortunately some people in life think they can write whatever they like, not really realising what they are saying or what damage it can cause to the business it relates to...

Seems Mr Peter R has a very short memory too. He being the subject of a PayPal fraud investigation into how our clients are able to fund the security / damage deposit that we ask for... The only reason his deposit was held back and held up for so long, our frozen PayPal while they investigated the cases.

Also he seemed to think he had the right to dictate our terms of business to us even though he signed and agreed them. Funny that, when someone decides for us how we are to uphold our terms. You can imagine we have heaps of reports of the conditions of cars coming back after hires. In this case we looked at another client and our E-Type. But then rectified that with the correct status and very correctly charged the customer for valeting when we judged it necessary to make the car clean for our next client.

We have the right to ask that our car be cared for and treated with respect. I'm not sure Mr Peter R knows what those two things are sadly...

Rated 1 out of 5 stars

I would never use this company again

I would never use this company again. I hired a Land-rover for my wedding in September. The journey was only 5 minutes from the church to our venue, Rob knew this as every car hirer asks details on the journey. On the way back from the church the Land-rover broke down on a hill, our ushers had to push the car up a hill to safety. We luckily met someone who helped tow the car back to the venue. Once we got back the first thing Rob (the owner) says is “it must have run out of petrol”. Turns out Rob never checked if the car had any fuel in it which is part of the contract. This meant we were over 30 minutes late to our wedding reception. Rob was not at all apologetic and has not refunded any money to us. I have never been so appalled by a service. His customer service is horrendous, at one point he calls the person who kindly helped tow the car as a ‘ a local hill billy’.
To provide a rental car with no petrol and to not provide any sort of refund or even compassion is highly upsetting. This is not a reliable company, I would not recommend using them for any event.

September 16, 2022
Unprompted review
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Reply from RNG Classics - Self drive classic cars

This was an unfortunate scenario that could’ve been avoided. The client broke our terms by not calling and reporting an issue that could have been solved in moments.

There didn't need to be such interventions or assumptions. We agree ideally it shouldn't run out of fuel, but if you knew the reason for the rush to you earlier that day, and slip of the mind of how much fuel there was would change the whole complexion of this.

As mentioned earlier too, 80’s land rovers are notorious for having iffy fuel gauges, more so that very day. A host of classic cars in fact, it’s par for the course. We can take breakdown out of the equation because this wasn’t that. This was something that if our request had been followed it could’ve been avoided. No need for people pushing, no need for a tow back, no need for a random to do his amateur best at getting our vehicle back… Hastily towed back which could've broken our Land Rover irreparably!

This kind of incident is exactly why we have written into our terms for the ease of everyone involved to make a call before assuming anything or actioning anything. Using a stranger to literally drag the car back is not part of that at all. So no refund was arranged or due.

Rated 4 out of 5 stars

I hired the classic E-Type Jaguar for…

I hired the classic E-Type Jaguar for my wedding day. Given the age of the car, what an absolute beauty she was to drive. Robert was brilliant from start to finish, always available and very flexible given how unsure I was on my timings. The car for sure was an eye turner and reassure I made the right choice. I would definitely recommend RNG Classics.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

A great choice for a little indulgence

I hired the Ferrari last year for a birthday treat and my son and I had a great 4 hour drive. Rob is really welcoming and there is just no hassle with is although it can appear daunting! This year have to choose between the E-Type and the Porsche I think.

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

E-Type Hire

We hired RNG's beautiful E-Type for our wedding - an exceptional car, great runner, clearly well looked after and a real head turner. Rob's flexibility around our booking was great, and he was on hand for any questions. Highly recommend.

March 11, 2022
Unprompted review

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